Jobs at APM Terminals

The incumbent will manage and supervise vessel, yard, resource, and berth planning activities with a strong focus on safety, quality, productivity, and optimal utilization of staff, equipment, and space. Additionally, review and develop both short- and long-term operational strategies in collaboration with peers and senior leaders, ensuring effective execution, monitoring implementation, and evaluating outcomes to drive continuous improvement.

MAIN RESPONSIBILITIES (SHIFT MANAGEMENT):

• Lead and Motivate Team: Manage, guide, and motivate the planning team to achieve high productivity and effective resource utilization.
• Task and Goal Management: Organize priorities, structure tasks, and ensure daily operations are executed efficiently.
• Data Integrity: Ensure all planning system data is accurate, up-to-date, and reliable.
• Stakeholder Collaboration: Maintain strong relationships and communication with internal teams, vendors, and customers.
• Performance Management: Define performance criteria and conduct regular performance reviews in coordination with operations leadership.
• Training Coordination: Oversee operator training programs in consultation with equipment coordinators and direct managers.
• KPI Reporting: Generate and review key terminal performance indicators (weekly, monthly, and YTD).
• Strategic Contributions: Support the development and execution of strategic initiatives to enhance terminal operations.
• Talent Development: Ensure personal development plans are in place and implemented for all direct reports.
• Process Improvement: Continuously seek improvements in operational processes, methods, and measurement tools.

MAIN RESPONSIBILITIES (PLANNING MANAGER):

• Team Leadership & Operations: Manage and motivate the planning team, set priorities, structure tasks, and drive efficient daily execution to maximize productivity and resource utilization.
• Data & Performance Management: Ensure planning system data integrity, establish performance criteria, and regularly review team performance.
• Training & Development: Coordinate training programs to certify the team and implement personal development plans for all team members.
• Stakeholder Engagement: Maintain strong relationships with internal departments, customers, and vendors through active collaboration and support.
• Continuous Improvement: Contribute to strategic initiatives and drive ongoing improvements in processes, methodologies, and performance metrics.

WHO WE ARE LOOKING FOR:

• Bachelor’s degree in Logistics, Operations Management, or related discipline.
• 5 years of previous experience in the port execution operations.
• 5 years of previous leadership experience involving on the operation departments or administrative sector managing large number of workers.
• Good knowledge of terminal operation, efficiency, and resource management. Overall knowledge of Port and Terminal industry.
• Requires good verbal and written communications skills in English and the local language.
• Has familiarity with the strict implementation of procedure, process and best practices in Planning, Gate operation and stevedoring operations.
• Requires good interpersonal skills to interact across section of the company’s departments, at all levels, and with customers.
• Lean Knowledge
• Strong leadership and relationship building skills.

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We are looking for a Facility QA Supervisor in APM Terminals Apapa. You will be responsible for overseeing and ensuring the quality, compliance, and performance of third-party Facilities Management contractors.

You will focus on monitoring contractor adherence to Service Level Agreements (SLAs), enforcing Standard Operating Procedures (SOPs), and optimizing cost control measures.  The Facility QA Supervisor will play a crucial role in risk management, safety compliance, and continuous service improvement.

MAIN RESPONSIBILITIES:  

• Contractor Performance Monitoring & Compliance
• Standardization & Process Optimization
• Vendor Evaluation & Continuous Improvement
• Cost Control & Budget Oversight
• Risk Management & Safety Compliance
• Reporting & Documentation

WHO WE ARE LOOKING FOR:

Education:

• Bachelor's degree in Facilities Management, Engineering, Quality Management, or a related field.

Experience:

• Minimum 5 years of experience in Quality Assurance, Facilities Maintenance, or Contractor Management.
• Certifications (Preferred): ISO 9001, NEBOSH, OSHA, or relevant Quality/Safety certifications.

Technical Skills:

• Strong knowledge of contractor management, facilities maintenance standards, and industry best practices.
• Experience in SLA/KPI monitoring, risk management, and compliance auditing.
• Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office tools.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to work with cross-functional teams and external vendors.