Facility QA Supervisor at APM Terminals

We are looking for a Facility QA Supervisor in APM Terminals Apapa. You will be responsible for overseeing and ensuring the quality, compliance, and performance of third-party Facilities Management contractors.

You will focus on monitoring contractor adherence to Service Level Agreements (SLAs), enforcing Standard Operating Procedures (SOPs), and optimizing cost control measures.  The Facility QA Supervisor will play a crucial role in risk management, safety compliance, and continuous service improvement.

MAIN RESPONSIBILITIES:  

• Contractor Performance Monitoring & Compliance
• Standardization & Process Optimization
• Vendor Evaluation & Continuous Improvement
• Cost Control & Budget Oversight
• Risk Management & Safety Compliance
• Reporting & Documentation

WHO WE ARE LOOKING FOR:

Education:

• Bachelor's degree in Facilities Management, Engineering, Quality Management, or a related field.

Experience:

• Minimum 5 years of experience in Quality Assurance, Facilities Maintenance, or Contractor Management.
• Certifications (Preferred): ISO 9001, NEBOSH, OSHA, or relevant Quality/Safety certifications.

Technical Skills:

• Strong knowledge of contractor management, facilities maintenance standards, and industry best practices.
• Experience in SLA/KPI monitoring, risk management, and compliance auditing.
• Proficiency in Computerized Maintenance Management Systems (CMMS) and Microsoft Office tools.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and negotiation skills.
• Ability to work with cross-functional teams and external vendors.