Jobs at Husk Power Systems

Role Summary

• The individual must have a measure of technical competency with an understanding of electrical engineering, ensuring safety and environmental inspections and preventive maintenance within Husk Power Plants. 
• This position provides the opportunity to join a growing team that is changing the face of rural electrification in India and Nigeria. 

Key responsibilities:

General

• Daily Monitoring of HMGs at Meters and System Portal.
• Ensure smooth operation of plants and meters.
• Initiate tickets to OEMs and follow up for early rectification.
• Maintain event log at HMG plants
• Health Check-ups and Maintenance of Plants.
• Train site electricians on the operation and maintenance of the system. 
• Resolve Customer issues as per SOP.

Plant Operations

• Play a key role as a member of the Mini-Grids O&M team to plan and monitor the day-to-day running of the plants to ensure smooth progress.
• Understand and manage sites’ performance to key performance metrics.
• Asset Management
• Ensures completion of technical documents; grid outages, onsite equipment problems, log entries, site visitation; safety and environmental inspections.
• Maintain daily, weekly, monthly, and yearly equipment healthiness checklist; Preventive maintenance planning; Shutdown planning; Daily reading logbook etc.

General Skills & Attributes

• You have a track record of resilience and leadership in periods of uncertainty and volatility
• You have a learning mindset and are keen to deliver hands-on solutions in the field
• You build great relationships and are a strong verbal communicator (English & Hausa preferably)
• You are a problem solver and can identify issues and possible solutions swiftly.
• You can also ideally execute based on direct instruction and under guidance from other members of the team.
• You have no issues working in (and living around) rural Nigeria and in a fast-paced, dynamic start-up environment.

Does this sound like you? 

• You have a technical background with an understanding of electrical engineering (minimum education requirement: Diploma in Engineering)
• You have 5+ years of experience (Infrastructure and Telecom industries preferred)
• You have 2+ years of experience managing a team of 5+ people

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Role Summary

• The collection specialist will work with the EED business to ensure that repayments are done in a timely manner.
• Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.
• This position provides the opportunity to join a growing team that is changing the face of rural electrification in many countries in Asia and Africa, including India, Tanzania, Nigeria, etc. 

Key responsibilities:

General

• Repayments and Collections Management
• Monitoring accounts to identify overdue payments.
• Finding and contacting debtors to arrange debt payoffs.
• Keeping accurate records and reporting on collection activity
• Notifying customers whose payments are due.
• Proactively notifying customers ahead of their due payment date
• Sharing weekly and monthly collections reports with the Head of the EED business

Collections Management and Administration

• Monitor accounts to identify outstanding debts.
• Investigate historical data for each debt. 
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Take ownership of the collection’s agents 
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

General Skills & Attributes

• Proven experience as a Collection Specialist or similar role
• Familiarity with laws related to debt collection. 
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress.
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• Ability to multi-task and work within a fast-paced environment
• The ability to evaluate and convey complex information to others in an effective manner through concise communication skills and clear presentation skills in both verbal and written contexts.
• Should possess requisite skill sets- active listening, speaking, reading, comprehension, critical thinking, performance monitoring, time management, people management, material resource management, judgment and decision making, teaching, coaching, and social awareness.

Physical Demands

• Have a full range of mobility in the upper and lower body
• Could work in outdoor weather conditions at certain times
• Have adequate visual and hearing acuity to follow instructions, and determine the accuracy of the work assigned.
• Ability to work in rural, peri-urban locations as required.

Does this sound like you? 

• Graduate from a leading institution with a related degree in social sciences, humanities or sciences. Post-graduate degree and/or related professional qualifications from relevant bodies; a plus.
• Experience renewable energy and managing customer relationship
• A clearly defined strategic thought process and a continuous improvement mindset with excellent problem-solving skills
• This position requires a warm and friendly character, critical thinking and the ability to provide solutions to the benefit of the company, and projects. 
• Previously worked in a contact centre
• Lead by example and offer support/coordination to company workflow.
• Operationally focused; detailed oriented but able to grasp the big picture
• Excellent skills with MS Excel, MS Word and MS PowerPoint
• 2 years plus experience in collections and credit management preferably in the field of Renewable Energy (Solar/ Biomass)
• Business level fluency in major Nigerian languages, a plus
• Dependability, attention to detail, cooperation, stress tolerance, concern for others, initiative, leadership, self-control, and independence are the desired prerequisites.