Jobs at Interswitch

Job Summary

• The role involves managing the availability and capacity of core applications to ensure optimal performance. Responsibilities include providing technical support for these applications, troubleshooting issues, and implementing the setup and integration of new applications within the company’s environment.
• The successful candidate will play a key role in maintaining the stability and efficiency of the organization's application infrastructure.

Responsibilities

• Design, implement, and maintain highly available and scalable infrastructure.
• Collaborate with development teams to ensure applications are built with reliability and performance in mind.
• Monitor system performance, identify bottlenecks, and proactively implement optimizations to improve system efficiency.
• Develop and maintain automation tools for deployment, configuration, and monitoring of systems and services.
• Conduct system capacity planning and provide recommendations for scaling resources to meet growing demands.
• Identify and resolve complex technical issues related to infrastructure, networking, and application performance.
• Implement and improve monitoring, alerting, and logging systems to ensure timely detection and resolution of incidents.
• Collaborate with cross-functional teams to define and implement best practices for infrastructure, deployment, and operational processes.
• Participate in on-call rotation and provide timely response and resolution to production incidents.
• Stay up-to-date with industry trends and emerging technologies in cloud computing and infrastructure automation.
• Strong experience with on-prem infrastructure and cloud platforms such as AWS, and Azure.
• Proficiency in infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
• Solid understanding of containerization technologies such as Docker and orchestration tools like Kubernetes.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Deep knowledge of Linux systems administration and networking concepts.
• Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK Stack

Requirements
Academic Qualification(s):

• Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Professional Qualification(s):

• Service Management Certifications (e.g. ITIL) are an advantage

Experience (Number of relevant years):

• Minimum of 5 years of experience in a similar SRE or infrastructure engineering role.

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Job Summary

• The ideal candidate has some prior experience in both Dynamics AX 2012 and Dynamics 365 F&O and looking to work in an innovative and forward- thinking environment.
• This position is ideal for an individual who is looking for career progression and the opportunity to upskill alongside a new challenge.

Job Description

• Provides technical and functional support in the areas of Microsoft CRM 2012 R2 & future versions administration, problem resolution, support, process mapping, development, testing, security & training.
• Work closely with other team members and partners to complete the ongoing Microsoft CRM on-premises 2012 migration to Dynamics 365 modules including Customer Support and Sales & Marketing
• Work closely with other team members and the lead developer to improve CRM/D365 system, helping the business to achieve her objectives.
• Designs and develops Dynamics 365 projects and customizations to meet the requirements specified in the Business - Requirement Document and Functional Requirement Document.
• Participates in design and code reviews and provides input into the design recommendation and ensures that all solutions are aligned to pre-defined architectural specifications.
• Performs unit tests and integrated testing to ensure delivered solutions are of high quality.
• Helps to define FDDs
• Routinely moves code between environments utilizing best practices
• Collaborates business analysts, other programmer, and internal users to identify, analyze, and troubleshoot technical issues related to Integrations and the Microsoft CRM/D365 application.
• Identifies and escalates impediments, issues, and risks affecting system performance to team lead and immediate supervisor.
• Performs coding changes and development according to established coding standards and best practices
• High level of knowledge with TFS
• Experience with X++, SSRS and MS SQL Server while also being proficient with CRM database structure, coding, and development techniques.
• Communicate effectively, both written and verbally, with both technical and non-technical professionals.

Job Responsibility

• Own the roadmap, lead projects, and all Microsoft CRM/D365 enhancements
• Implement hotfixes in highly customized environment
• Review, customize, install/upgrade ISV solutions
• Manage the security and access to Dynamics systems
• Ability to lead a project (technical execution)
• Follow the organization define SDLC, branching and CI/CD policies
• Solid understanding of A/R module
• Familiarity with IDMF
• Proactive, will take the initiative and run with projects.

Requirements
Formal Education & Certification:

• University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.
• Microsoft Dynamics 365 Certifications
• ITIL

Experience:

• 3+ years of related experience.

Professional Qualification(s):
Knowledge & Experience:

• Previous experience with Dynamics 365 Modules (Finance and Operation, HR)
• Previous experience with Microsoft CRM 2012 Migration to Dynamics 365
• Microsoft Microsoft CRM / 365 Development – in-depth knowledge preferred
• Performance Analysis and Troubleshooting -- High level of ability and knowledge preferred
• Database Query Languages -- High-level ability and knowledge preferred
• Verbal Communication -- High level of ability preferred
• Written Communication -- High level of ability preferred

Microsoft Tools:

• Visual Studio, 3-4 years of experience
• TFS, 3-4 years of experience
• Development Platform (.NET), 3-4 years of experience
• Microsoft Programming Languages (X++, C++, C#, C), XML 3-4 years of experience
• Microsoft SQL Server, 3-4 years of experience
• Microsoft Power Platform, 3-4 years of experience
• Microsoft Office Suite -- High level of ability and knowledge preferred
• Progressive experience in technical environments, 3-4 years of experience