Latest Jobs at EHA Clinics

Summary of Job:  The senior molecular laboratory scientist will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients. In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing and monitoring disease.

Essential Duties and Responsibilities: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Scientist Duties

• Interact with patients and family members in a professional, compassionate and respectful manner to facilitate healthcare delivery as a team member.

• Implement new molecular tests.

• Troubleshoot molecular test problems.

• Develop and implement good laboratory practices for molecular tests.

• Perform nucleic acid extraction, purification, quantification, PCR, qRT-PCR.

• Evaluate molecular diagnostic tests for applicability and cost.

• Guide the selection of diagnostic kits and equipment.

• You will operate sophisticated equipment and instruments to perform diagnostic tests and assays following standard operating procedures. 

• Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.

• Identifies and communicates abnormal results by alerting supervisory personnel, the patient, physician, or nurse.

• Perform infectious disease testing including COVID-19.

• Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labels; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.

• Using a Lab Information Management System for specimen tracking,  entering results, and reporting.

• Contributes to a safe and secure environment for patients, visitors, physicians, and co-workers by following established standards and procedures; complying with legal regulations.

• Maintains patients’ confidence by keeping laboratory information confidential.

• Maintain professional license by complying with regulatory requirements including continuing professional development activities.

• Enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Participate in assigned research projects as needed.

• Other duties as assigned from time to time.

Customer Service Requirements

• Must have excellent customer service skills and communication skills

• Must be able to plan and perform daily activities in an organized manner.

• Must be kind, compassionate, dedicated, and patient.

• Must have the ability to handle different kinds of emotions as well as manage on-the-job stress.

• Must be focused, very detailed, and be creative in making decisions.

• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.

• Must be able to review, analyze, and respond to different situations they encounter daily.

• Must be able to think critically in adapting to change, judging situations, and taking appropriate decisions.

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training, and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

• Audit of clinical practice and review of relevant literature. 

• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience: 

• Minimum 3 years’ working experience in a molecular diagnostic laboratory.

 Qualifications & Training:

• A minimum Bachelor of Science degree in laboratory science from an accredited university.

• Additional training and experience in molecular diagnostic techniques such as PCR are necessary.

• Experience in next-generation sequencing will be advantageous.

• Basic knowledge of bioinformatic tools for primer design, interpreting sequence data, etc.

• Candidate must possess a Certification from the Medical Laboratory Science Council of Nigeria (AMLSCN)

• Candidates must possess a current practicing license.

 Key Skills and Attributes: 

• Computer literacy

• Excellent Communication

• Working Under Pressure

• Humane, Empathetic, and Supportive Bedside Manner

• Leadership and Teamwork

• Problem solving and Initiative

• Time Management and Organization

• Attention to Detail 

 Salary: 

Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. The salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits

The following benefits are available with this offer of employment:

Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  

Group Life Assurance: EHA Clinics provides life insurance for you as our employees. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.

Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.

Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.

Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon the successful completion of their probationary period.

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Job Summary:

The Assistant Practice and QA manager is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients. S/he is responsible for the supervision of all employed clinical support staff. Serve as the primary leadership communication link between the teams and departments throughout the organization. S/he is responsible to ensure the overall smooth day to day operations, and employee engagement. In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure high-quality patient experience while achieving departmental and organizational goals.

Key Responsibilities

• Implement organizational policies, procedures, and standards of work.

• Organize and assign duties and tasks to clinical team members.

• Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. 

• Collaborate with Human Resources on Employee relations activities.

• Provide input on the budget process and monitor the approved yearly practice budget.

• Evaluate and resolve team activities, needs, and problems on a daily or as-needed basis. 

• Provide appropriate and timely communication with staff and providers.

• Oversee, facilitate and ensure staff education and adherence to regulatory requirements.

• Work to establish a high level of patient flow and manage wait times.

• Resolve complaints in a diplomatic and timely manner -- Identify and recommend solutions to the clinical team member and office issues or problems.

• Ensure high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.

• Oversee staff schedules to achieve maximum productivity and adequate staffing level of the team(s).

• Conduct periodic staff meetings with clinical team members.

• Evaluate the performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed.

• Effectively present data and information to the Management team and CEO on a monthly basis. 

• Oversee facility cleanliness, working with facilities on maintenance and safety issues.

• Maintain adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget. Review supply receipts in conjunction with the CEO. 

• Maintain effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.

• Perform other related duties as assigned.

• Provide mentorship to clinical staff

• Periodic evaluation, identification of training needs and solutions to clinical staff

• Oversee all aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.

• Implement process improvement measures related to clinical quality and standards of service.

• Evaluate clinical practices within the different departments to help maximize efficiency and optimize patient care. 

• Conduct regular quality audits including chart audits and random facility audits. 

• Foster a quality-focused environment for staff and patients  

• Communicate performance standards and expectations to all clinic staff 

• Ensure all care-related quality monitoring audits and satisfaction surveys are completed and recorded according to audit schedule  

• Develop, implement and document appropriate corrective actions in areas that are not fully compliant with professional standards  

• Identify real or potential quality problems and possible solutions 

• Participate in practice accreditation activities .

Requirements

The requirements listed below convey the knowledge, skills, and ability required to successfully perform this job.

Required:

• Degree In Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria. 

• 5-7 years of experience in hospital settings

• Up-to-date registration and license from the MDCN

• Knowledge of medical terminology

• Knowledge of medical office safety, infection control policies, and regulations

• Ability to work successfully in a team environment

• Excellent communication skills and a demonstrated ability to manage a team of professionals

• Clinical competence in the area of practice  

• Knowledge of and passion for primary healthcare  

• Self-motivated, highly productive and positive attitude

• Organization skills and ability to multi-task various responsibilities

• Demonstrate leadership skills

Desired:

• Previous experience in use of Electronic health records 

Functional Competencies:

• Improvement Focus.

• Ability to explain complex information in simple terms.

• Change Management and Project Management skills.

• Strong Computer Proficiency.

• Good communications and interpersonal skills. 

Remuneration

Competitive salary based on our salary scale.