Jobs at Monmartt Kids

Job Responsibilities

• Conduct the sale of goods / services to customers on behalf of the company.
• Maintain good customer service decorum when attending to clients in an outlet or over a communication medium.
• Provide an elaborate explanation of product features and characteristics.
• Give a demonstration of product use/efficacy to customers.
• Assist customers in identifying and selecting products which meet their requirements and fall within a set budget.
• Assist customers with the packaging and delivery of purchased products.
• Ensure the store is tidy at all times.
• promote, present, and sell the brand products to customers.
• Ensure all purchased goods are delivered to customers in a timely fashion.

Qualifications

• Interested candidates should possess an OND, NCE, HND, or B.Sc Degree with 1-3 years experience.

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Responsibilities

• Attend to customers online via various platforms.
• Answer phone calls.
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Acknowledging and resolving customers' complaints.
• Processing orders, forms and requests.
• Keeping records of customers interactions, transactions, comments and complaints.
• Ensuring customer satisfaction.
• Handling order fulfillment by ensuring orders are delivered on time.
• Handling third party logistics.

Working Hours:

• Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch
• Sundays: 12:00pm to 06:00pm. (Yaba Branch)
• 6 Off days in a month including 2 Sundays.

Qualifications

• Interested candidates should possess an OND, HND, or B.Sc Degree with 1-3 years experience.
• Male for gender balance.