Fresh Jobs at Midis Energy Services

Job Scope

• The Sales Engineer is accountable for driving sales opportunities through technical presentations, demonstrations, and solution designs, ensuring seamless implementation and customer satisfaction post-sale. S/He collaborates with internal teams to provide feedback, address customer needs, and identify upselling opportunities to enhance customer adoption and ROI.
• A proven IT practitioner with deep hands-on skills on application hybrid cloud application platforms and runtimes such as RedHat OpenShift, WebSphere Application Server, Jboss as well as application development frameworks and DevOps practices. Deep skills in hybrid integration platforms, API design, development and management, Kafka streams, enterprise messaging and managed file transfer middleware.

Main Duties And Responsibilities

• Drive sales opportunities by leveraging technical accelerators such as presentations, demonstrations, Proof of Concepts (POCs), and potentially engaging in pilot programs with professional services;
• Participate in technical sales cadence calls and communicate with other technical teams such as support and professional services throughout the sales cycle to ensure overall customer satisfaction;
• Assist in the deployment and implementation of solutions post-sale, ensuring smooth customer onboarding and addressing technical challenges;
• Deliver customer training sessions and create user documentation to maximize solution adoption and ROI;
• Act as a trusted advisor by maintaining strong relationships with customers and partners, ensuring long-term renewals, and addressing issues impacting satisfaction;
• Provide technical product enablement and mentoring to channel and internal resources;
• Serve as a subject matter expert in solution designs for the assigned products and services, offering appropriate product recommendations;
• Monitor customer adoption and suggest enhancements to improve outcomes and satisfaction;
• Collaborate with sales and product teams to qualify opportunities, present solution proposals, and contribute feedback on customer needs for product development;
• Engage internal resources (e.g., product management, marketing, support) to close sales opportunities and resolve implementation issues;
• Complete both pre-sales and post-sales documentation accurately to support the entire sales lifecycle;
• Work closely with product teams to provide feedback from implementation experiences to improve product offerings;
• Identify opportunities for upselling or cross-selling, driving additional revenue streams.

Position Requirements
Education

• Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

• At least 3 years of relevant experience
• Experience or ability to work with clients and eco-system partners towards influencing their technology strategy and executing delightful proof of experience (POX) activities such as custom demos, POC's, MVP's etc.
• Ability to scale their expertise by continuosly growing their expertise as well as proactively enabling and engaging eco-system partners.
• Ability to relentlessly build expertise as well as proactively enabling and engaging eco-system partners & colleagues.
• Ability to evangelize offerings by leading engagements across multiple levels of the clients business and driving pipeline creation and revenue growth for your territory with reliability.
• Demonstrates ability to manage client expectations and critical situations in a dynamic setting.

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Job Scope

• The Senior Channel Manager is accountable for managing the channel team and promoting the company and its respective products through well-defined channel management strategies and sound partnerships with existing/potential customers. S/He leads the optimization of sales volumes and champions marketing programs and activities in line with the Business Unit Manager.

Main Duties And Responsibilities

Technical and Operations

• Prepare and implement the channel strategies and roadmap of the assigned product portfolio.
• Develop and deliver accurate sales forecasts and targets in line with business objectives
• Lead the vendors’ relations in alignment with the company’s management and strategy
• Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
• Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
• Oversee the entire sales cycle from quotation to collection
• Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
• Ensure a proper storage, tracking and control of inventory through an accurate stock management system
• Generate sales for the entire product line in terms of long-term revenue and profitability
• Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
• Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiencyand standardization

Position Requirements

Education

• Bachelor’s degree in Business, Sales & Marketing, Engineering or any other related field

Experience

• At least 7 years of relevant experience
• Must have an experience in managing channel sales for Enterprise Hardware and software solutions.