Jobs at Levitikal Group

Responsibilities

• Achieving Sales Targets: Meeting or exceeding monthly, quarterly, and annual sales volume, value, and margin targets.
• Business Development: Identifying and pursuing new sales prospects and opportunities, which includes generating leads, making cold calls, and establishing new business with clients like builders, architects, contractors, and dealers.
• Client Relationship Management: Building and maintaining strong, long-term relationships with existing and potential customers by understanding their needs, providing support, and ensuring satisfaction.
• Product Expertise and Demonstrations: Possessing deep knowledge of the company's paint products, their application techniques, and technical specifications to provide expert advice and conduct product demonstrations.
• Market Analysis: Conducting market research to stay informed about industry trends, competitor activities (pricing, promotions, etc.), and customer demands to develop effective sales strategies.
• Sales Planning and Reporting: Developing territory sales plans, maintaining accurate records of sales activities and client interactions, and preparing regular sales reports and forecasts for management review.
• Customer Service and Issue Resolution: Handling customer queries and complaints promptly and professionally, often collaborating with the technical support team to provide solutions.
• Marketing and Promotions: Assisting with promotional campaigns, attending trade exhibitions and events, and organizing initiatives like painter meets to build brand awareness.

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Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and direct incoming phone calls
• Support showroom administrative activities, invoicing and after sales services.
• Manage appointments, meetings, and conference room bookings
• Receive, sort, and distribute mail and deliveries
• Maintain a clean and organized reception area
• Provide basic information to clients and visitors about the company
• Handle customer inquiries and resolve issues or direct them to the appropriate department
• Maintain visitor logs and issue visitor passes where necessary
• Perform basic administrative duties such as filing, data entry, and record keeping
• Support other departments with administrative tasks when required

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Key Responsibilities

• Oversee production processes and quality control
• Improve existing formulations for cost efficiency, performance, and sustainability.
• Provide technical support to sales and operations teams
• Ensure compliance with safety and operational standards
• Establish and maintain quality standards for raw materials, in-process production, and finished goods.
• Ensure compliance with industry standards and regulations (e.g., VOC limits, environmental and safety standards).
• Investigate and resolve quality issues and customer complaints.
• Provide technical guidance to sales, production, and customer service teams.
• Support key customers with product application, troubleshooting, and performance optimization.
• Collaborate with manufacturing to ensure efficient and consistent production processes.
• Optimize batch processes, reduce waste, and improve productivity.
• Implement best practices in manufacturing and scale-up of new formulations.
• Train and manage technical staff.

Qualifications

• Degree in Chemistry, Chemical Engineering, or related field.