Jobs at Globalclique

Job Summary

• The Retail Sales Associate/Customer Service Representative is responsible for providing an exceptional customer experience, assisting customers with product selection, and offering design advice tailored to their interior decoration needs. 
• The role includes achieving sales targets, maintaining the store’s appearance, and ensuring customer satisfaction at every stage of the sales process.

Key Responsibilities
Sales and Customer Service:

• Greet and engage customers, offering personalized service and understanding their needs.
• Assist customers in selecting interior decor products such as furniture, lighting, fabrics, wallpapers, accessories, and custom design solutions.
• Provide expert advice on color schemes, design trends, and product compatibility to enhance customer interiors.
• Build strong relationships with clients to foster repeat business and long-term loyalty.
• Meet and exceed sales targets and key performance indicators (KPIs).
• Handle customer inquiries, complaints, and returns in a professional manner.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s product range, including materials, finishes, and design concepts.
• Stay up-to-date with industry trends and new product releases.
• Communicate product benefits, features, and options effectively to customers.

Store Operations:

• Ensure the store is clean, well-organized, and visually appealing, in line with the company’s merchandising standards.
• Assist in the setup of seasonal displays and promotional activities.
• Maintain stock levels, process shipments, and manage inventory counts.

Administrative Tasks:

• Process sales transactions accurately using the point-of-sale (POS) system.
• Prepare quotes and invoices for custom orders.
• Maintain customer records and follow up on inquiries or special orders.
• Collaborate with other team members and departments to ensure seamless service.

Skills and Qualifications

• Experience: 1 - 2 years of retail sales or customer service experience, preferably in interior decor or a related field.
• Education: Minimum of OND
• Skills: Strong communication, interpersonal, and problem-solving skills.
• Technical: Proficiency with POS systems and basic computer skills.
• Passion for interior design, home décor, and styling.
• Ability to work flexible hours, including weekends and holidays.

Work Environment:

• Dynamic retail setting with customer interaction.
• May require standing for extended periods and occasional lifting of products.

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Job Summary

• The Corporate Sales Team Lead will be responsible for managing and driving the sales team to achieve revenue targets, building strong relationships with corporate clients, and developing strategies to promote the company’s interior decoration products and services. 
• This role requires leadership, strategic planning, and a hands-on approach to ensure business growth in the corporate sector.

Key Responsibilities
Sales Strategy & Planning:

• Develop and implement sales strategies to achieve corporate sales targets.
• Identify new business opportunities in the corporate sector.
• Analyze market trends and competitor activity to refine sales strategies.

Team Management & Leadership:

• Lead, motivate, and manage a team of corporate sales executives.
• Provide coaching, guidance, and performance evaluation for team members.
• Set individual and team performance targets and monitor progress.

Client Relationship Management:

• Build and maintain long-term relationships with corporate clients.
• Negotiate contracts and close deals with key clients.
• Handle client inquiries and ensure excellent customer service.

Sales Operations & Reporting:

• Track and analyze sales performance, providing reports to senior management.
• Ensure the team adheres to the company’s sales processes and policies.
• Collaborate with the marketing team to develop promotional strategies.

Product Knowledge & Presentation:

• Stay updated on the company’s product offerings and services.
• Deliver presentations and proposals to potential clients.
• Offer solutions that meet the design and budget requirements of clients.

Collaboration & Coordination:

• Work closely with the design, procurement, and project management teams to ensure client satisfaction.
• Coordinate with the marketing team for lead generation and brand promotion.

Key Performance Indicators (KPIs)

• Sales target achievement
• Client acquisition and retention rate
• Team performance and growth
• Customer satisfaction score
• Revenue growth from new and existing clients.

Qualifications and Skills

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in corporate sales, preferably in the interior decoration or related industry.
• Proven experience leading a sales team.
• Strong negotiation and relationship-building skills.
• Excellent communication and presentation skills.
• Goal-oriented and able to work under pressure.
• Proficiency in CRM software and Microsoft Office Suite.

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Job Overview

• The Corporate Sales Associate is responsible for driving revenue growth by identifying, developing, and managing relationships with corporate clients. 
• This role involves understanding client needs, promoting the company’s interior decoration products and services, and delivering customized solutions to achieve sales targets.

Key Responsibilities
Business Development & Client Acquisition:

• Identify and approach potential corporate clients in industries such as real estate, hospitality, retail, and corporate offices.
• Build and maintain a pipeline of new business opportunities.
• Conduct market research to identify new trends and opportunities.

Sales & Account Management:

• Develop and implement strategic sales plans to achieve sales targets and expand the client base.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms with clients.
• Ensure consistent follow-up and excellent post-sale client support.

Relationship Management:

• Build and maintain strong relationships with corporate clients to ensure repeat business.
• Act as the primary point of contact for client inquiries and issue resolution.

Product Knowledge & Consultation:

• Maintain in-depth knowledge of the company’s product offerings, including furniture, fixtures, fabrics, and custom design solutions.
• Provide professional consultation to clients on interior decoration solutions that fit their needs and budgets.

Collaboration & Reporting:

• Collaborate with the design, marketing, and project teams to ensure successful project delivery.
• Prepare and submit regular sales reports, forecasts, and market feedback to management.

Requirements

• Bachelor’s degree in Business, Marketing, Interior Design, or a related field.
• Proven experience in B2B sales, preferably in interior decoration, furniture, or related industries.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time-management abilities.
• Proficiency in CRM software and Microsoft Office Suite.

Key Skills:

• Sales and Business Development
• Client Relationship Management
• Market Analysis and Networking
• Interior Design Knowledge (basic understanding)
• Negotiation and Closing Deals
• Team Collaboration and Communication.