Jobs at South Town Place Fast Food

Job Summary

• The Restaurant Manager will oversee and manage the daily operations of the restaurant.

Supervisory Responsibilities

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties / Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Education and Experience

• OND, HND or BSc certificate required.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program is an addaed advantage
• Education and Experience: Must be available for immediate resumption.

Required Skills / Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent Organizational Skills and attention to details.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Salary
N120,000 / month.

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Job Description

• We are currently looking for versatile, intelligent and energetic fast food supervisor with passion for delivering outstanding service to join our team.
• This person will be responsible for providing passionate, charming and attentive service delivery to all customers according to our service standards in order to ensure customer satisfaction.
• As the Fast Food Supervisor, you will work alongside a small team and oversee the overarching aspects of the fast food, which include cleaning of all areas, including the dining area and restrooms, ensuring smooth operation of activities in the eatery and maintaining relationships with customers.

Key Responsibilities

• Ensures all products are available and displayed at required times
• Create a good communication link with kitchen staff to ensure the right products comes out quickly.
• Assist the a manger in ensuring that staff are conversant with product portions, prices and codes.
• Assist the manager in ensuring sales entries are correctly entered and receipts are issued to customer before money is collected.
• To ensure the punctuality and time keeping of your team to meet requirements.
• Maintain and guarantee an excellent level of hygiene at all the time
• Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to their issues/complaints.
• Ensure that all staff are at their designated work area and absenteeism is promptly detected and addressed.
• Send daily report of activities to manager.

Qualifications

• A University Degree
• Must have an experience in hospitality industry, preferably a restaurant or hotel
• Firm, decisive and energetic,
• Customer-oriented.

Salary
N80,000 - N85,000 / month.