Jobs at Ivee Consulting Limited

Job Summary

• We are looking for a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant.
• The ideal candidate will be responsible for ensuring excellent customer service, managing staff, optimizing profitability, and maintaining high food quality and safety standards.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service
• Recruit, train, and manage restaurant staff to maintain high performance and professionalism
• Ensure outstanding customer service and handle complaints or feedback effectively
• Monitor food quality, hygiene, and safety standards in compliance with regulations
• Manage inventory, food costs, and supply orders to optimize budget and reduce waste
• Develop and implement strategies to increase revenue and improve customer retention
• Supervise cash handling, daily sales reports, and financial transactions
• Plan and execute promotional campaigns and special events
• Maintain strong relationships with suppliers, vendors, and stakeholders
• Ensure compliance with health and safety regulations and licensing requirements

Key Performance Indicators (KPIs)

• Customer Satisfaction: Maintain at least 90% positive ratings from customer reviews and feedback.
• Revenue Growth: Achieve monthly sales targets and increase revenue by at least 5% quarterly.
• Cost Control: Keep food costs below 30% of total revenue and minimize wastage.
• Staff Performance & Retention: Ensure at least 80% staff retention and conduct regular performance evaluations.
• Operational Efficiency: Maintain an average table turnover rate of 45 minutes and ensure minimal wait times.
• Hygiene & Safety Compliance: Pass all health inspections with 100% compliance to food safety regulations.
• Inventory Management: Reduce food and supply waste to below 5% through effective stock rotation.
• Profit Margins: Maintain a gross profit margin of at least 60%.
• Customer Retention: Increase repeat customers by 10% per quarter through promotions and quality service.
• Employee Training & Development: Ensure all staff complete training sessions and achieve 85%+ competency in service and food handling.

Requirements

• Bachelor’s Degree in Hospitality Management or related field (preferred)
• 3 - 5 years of experience in restaurant management
• Strong leadership, communication, and problem-solving skills
• Proven ability to manage budgets and financial reports
• Knowledge of food safety, hygiene, and health regulations
• Ability to work under pressure in a fast-paced environment
• Experience in marketing and customer relationship management is a plus.

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Job Description

• The Storekeeper is responsible for the efficient and organized management of inventory, stock, and supplies in a retail store or warehouse.

Key Responsibilities

• Inventory Management: Maintain and update inventory records, including stock levels, ordering, and restocking.
• Organization: Keep the store or warehouse well-organized, ensuring easy access to products and efficient storage.
• Quality Control: Inspect incoming shipments and outgoing orders for accuracy and quality.
• Documentation: Keep accurate records of all inventory-related transactions.

Key Performance Indicators (KPIs)

• Inventory Accuracy: Maintain a high level of accuracy in inventory records, minimizing discrepancies.
• Inventory Turnover: Monitor and optimize the rate at which inventory is sold or used.
• Order Accuracy: Ensure orders are fulfilled accurately and promptly.

Requirements

• B.Sc. or HND in Business Admin, Supply Chain Management, Accounting, or any related field is an added advantage.
• 2 years previous experience in inventory management or as a storekeeper.
• Strong organizational and record-keeping skills.
• Attention to detail and accuracy.
• Ability to use inventory management software or system.
• Physical stamina for lifting and moving heavy objects.