Jobs at Wellness Healthcare Services

Job Overview:

An entry-level person supporting or assisting in researching funding opportunities from tenders and  grants in the field of international development typically plays a crucial role in helping organizations  secure funding for their projects. Here's a detailed job description for this role:

Job Summary:

The Research and Development Assistant is responsible for supporting and assisting the organization in  identifying and pursuing funding opportunities through tenders and grants. This role involves  understanding donor and stakeholder engagement frameworks, conducting research, writing reports  and concept notes, generating leads for international development, contributing to proposal  development, and assisting with program design and partnership management.

Key Responsibilities:

Grant and Tender Research:

• Conduct research to identify relevant funding opportunities, including grants, tenders, RFQ, ITT,  RFP, EOI, RFI, and Studies. 
• Monitor various sources for funding announcements and opportunities.
• Maintain a comprehensive database of potential funding sources and deadlines.

Donor and Stakeholder Engagement:

• Develop an understanding of the organization's donor and stakeholder engagement framework.
• Assist in building and maintaining relationships with potential donors and stakeholders.
• Participate in meetings, conferences, and events to network and engage with donors and stakeholders.

Report and Concept Note Writing:

• Assist in the preparation of high-quality reports, concept notes, and project summaries for  submission to donors and stakeholders.
• Collaborate with team members to ensure that reports are accurate and meet the required  guidelines.

Lead Generation:

• Identify potential partners and funding opportunities through research and networking.
• Develop strategies for lead generation, including utilizing online resources and social media platforms

Proposal Development:

• Collaborate with the proposal development team to contribute to the creation of compelling  grant proposals.
• Assist in compiling necessary documents and information for proposal submissions.

Program Design:

• Contribute to the development of program concepts and designs.
• Assist in aligning program designs with the organization's mission and the requirements of  potential donors.

Partnership Management:

• Assist in identifying and establishing partnerships with other organizations and stakeholders.
• Work with the partnership team to maintain and nurture existing partnerships.

Qualifications:

• Bachelor's degree in a relevant field (e.g., international development, nonprofit management,  business).
• Strong research and analytical skills.
• Excellent written and verbal communication skills.
• Basic knowledge of grant and proposal writing.
• Proficiency in using Microsoft Office and relevant research tools.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Understanding of international development principles and practices is a plus.

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Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Requirements and skills

• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

Only candidates around Gbagada will be considered.