Reference ID: JR000127
Level: Grade 4
Department: Commercial
Department Strategic Objectives
- Lead in the delivery of customer and field sales business objectives towards the achievement of the overall organization business and growth objectives.
Job Purpose
- Lead the field sales team to deliver agreed business objectives including brilliant execution of sales and channel marketing activities within assigned regions.
Context / Scope
- A key contributor to the success of the PZ Wilmar commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving and brand building activities
Principal Accountabilities:
- The key outputs of the job
- List in priority order if possible, typically 8-10
- NOT a task list
- Any requirement for organizing & planning including own work and the allocation of resources
- Typical decisions made and if they are advisory or directly responsible for the outcome.
Responsibilities
- Manage the activities of the field sales team in North Region Ensure achievement of agreed business targets/KPIs for the Region (Top line, GM, focused brands, NPD, etc)
- Achievement of the sales drivers objectives for the region Manage the operational budget and expenses of the region
- Ensures our trade investment is deployed to gain full return on our investment.
- Provide input in the development of the overall country field sales/route to market strategy and implement agreed strategy in assigned region
- Actively participate and provide inputs into the commercial plan process, support development and implementation of channel, category and consumer plans to achieve the overall field sales objectives
- Feed into the demand planning process to optimize the quality and accuracy of our business planning process
- Ensure development of careers and coaching of reports in assigned region. Work with other leadership team to identify and develop successive business leaders.
Measurement / Performance Indicators
- Target vis Actual performance (month/yearly) eg (Top line, GM, Focus Brands, NPD, Distribution etc)
- Timely and effective execution of field sales activities
- Quality of Field sales team
- Field sales expenses vs budge
- Quality of implementation of field sales/route to market strategy.
- Coach and development plan implementation.
Reporting Relationships:
- Peer Relationships
- Attach organization chart showing manager and direct reports as well as peers
- Reports to: Head of Sales
- Direct reports are: Area Sales Manager
- Peers are: other Regional Sales Managers
Internal & External Relationships:
- Identify the most significant ones
- Attach a preferred suppliers list if available
- Detail which networks the jobholder will be part of e.g. finance, category
- Heads of Sales
- Head of Department (Marketing/Supply Chain/Finance/HR)
- Line Mangers (Performance Management, recruitment, induction)
- Key distributor/ Customers
- Government agencies within the region
- PZ Marketing & Sales Network.
Qualifications
- First Degree in any discipline
- Post Graduate Degree will be an added advantage.
Experiences (What experience brings success to this role):
- 8-10 years in sales and over this period has successfully delivered on KPIs
- Experience in either Channel, Customer or field sales Management
- Sales experience in the North for at least 7 years and has a very good understanding of the territory, consumers and their behaviours
- Strong command of Hausa Language
- Demonstrated success in other roles
- Demonstrated ability to coach and develop a team
- Has people management experience.
Knowledge (What does the person need to know):
- Knowledge of Business strategy development
- Working knowledge of core commercial planning
Process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBS):
- Knowledge of Field Sales, Channel and Distributor Management
- Good knowledge of channel structure and opportunities.
Functional or Technical / Business Skills (What can the holder do):
- Commercial Acumen: Proven Strength
- Customer Management: Proven Strength
- Negotiation Skills: Mastery
- In Market Execution: Proven Strength
- Selling skills: Mastery
- Sales Drivers: Mastery
- Channel Strategy: Proven Strength
- Presentation & Communication: Proven Strength
- Leadership Skills: Proven Strength.
Job Context & Special Features:
- Explain any special features or context in which the job operates
- Detail any language or mobility requirements.
- Previous experience of working in a food industry (preferably edible oil sector) would be advantageous.
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Principal Accountabilities
- Management of inventory and control of raw materials, packaging materials, Engineering spares and accountable for the efficient receipt and Issuance of materials/spares to achieve set objectives and ensuring Fraud-free distribution operations.
- Responsible for ensuring efficient services support to refinery, Packing lines and logistics to maximize operational efficiency and support the supply chain activities.
- Manage warehouse team to operate within set procedures, inventory Management and warehousing best practices in accordance with Warehouse management standards.
- Build and maintain effective customer service relationship both with Internal and external stakeholders.
- Engage, develop and closely follow up on the training and development needs of team in order to enhance and embed productivity in the Warehouse in line with departmental objectives.
- Maintain acceptable standard of safety and housekeeping
EMS, OHSMS and FSSC Responsibilities
- Implement and comply with EMS/FSSC/OHS requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs
- Understand and apply the intent of the EMS/FSSC/OHS policy and requirements to assigned jobs
- Understand roles, responsibilities, and the importance of conformity to the EMS/FSSC/OHS requirements.
- Understand the significant environmental aspects and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance
- Understand the potential consequences of departure from specified OHS procedures or legal requirements.
- Ensure prompt escalation (adequate communication) of any food safety related issues to any FSTM, FSTL and or next line of reporting manager.
Knowledge, Skills & Experience
- First Degree in any discipline
- 5 - 7 years of experience
- Masters in Logistics or SCM will be an added advantage
- Significant experience in warehouse/logistics management
- Good understanding of inventory planning (FIFO, FEFO, LIFO).
Job Context & Special Features:
- Ability to take decision decisively and Good sense of judgment.
- Ability to grasp complex concepts easily.
- Pay attention to minute detail.
- Excellent planning, negotiating, and organizing skills.
- Great physical health.
- Ability to motivate co-workers, colleagues and others.
- Ability to display self-confidence
- Ability to operate in a systematic and logical manner.
Internal & External Relationships:
- External: Suppliers and third party transporters
- Internal: Planning & Procurement Team, Factory, Outbound Logistics, Finance team, Sales team, Marketing team.
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