Jobs at Jaza Energy

Position Overview

• The Quality Technician supports the Regional Quality Engineer (RQE) in ensuring the quality and reliability of Jaza's hardware systems by assisting with troubleshooting, field modifications, experiments, and addressing hardware defects in the field.
• This role executes tasks assigned by the RQE, helping to maintain field operations, reduce defects, and provide feedback to Engineering for continuous improvement.

Role and responsibilities
Pack Troubleshooting (50%):

• Assist the RQE with diagnosis and repair of defective Jaza Packs at regional hubs, as assigned. Support training of Field Service Engineers (FSEs) and Regional Service Engineers (RSEs) on troubleshooting/repair procedures under RQE direction. Report recurring defects to the RQE for escalation to the TechOps Leaders or Quality Engineering Lead.

Process Control and Compliance (10%):

• Assist the RQE in overseeing RSE and FSE compliance with Jaza Processes and industry standards, as directed.

Non-Conformance Reporting (NCRs) (10%):

• Support the RQE in reporting and documenting non-conformances (hardware/process defects) from FSEs/RSEs. Assist in developing and executing action plans for containment, correction, and prevention (CAPA), as assigned by the RQE. Carry out tasks delegated by the RQE and track closure deadlines. Flag supplier-related NCRs to the RQE for escalation. Assist in verifying 30-day effectiveness of corrective actions.

Field Modifications (10%);

• Execute hardware modifications per Engineering specifications, as assigned by the RQE. Track completion and report progress to the RQE. Support efforts to ensure zero missed modifications in the region.

Field Response (10%):

• Responds to urgent incidents that require technical support such as Fires, Thefts and abnormal situations, under RQE guidance. Provides technical feedback and support.

Pack Retirement (10%):

• Assist in gathering and preparing materials for retirement, including reselling, recycling and scrapping, as assigned by the RQE.

KPIs
Pack Troubleshooting:

• Supports <2% of Jaza Packs out of circulation. Goal: 90% of time with <2% of Jaza Packs out of circulation.

Task Completion:

•  Subjective measurement of the FQE's responsiveness and follow-through on tasks assigned by the RQE. Goal: Completes assigned tasks in a timely manner and communicates blockers proactively.

Application Closing Date

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Job role

• The Star Development Coordinator is responsible for acquiring competent Jaza Stars (Sales agents) for the new sites.
• The SDC owns the entire process of recruitment, training and onboarding of new
• Jaza Stars for new sites identified in the expansion pipeline and ensures that the
• Jaza Stars recruited are competent and have the appropriate training to manage the hubs and accomplish company set goals.

Responsibilities

• Ensuring that open Jaza Star positions for new sites in Expansion are advertised extensively.
• Monitoring the number of interested candidates during Jaza Stars recruitment and ensuring that it meets the set criteria for interviews and training to be conducted
• Making sure that all necessary arrangements for interviewing and training process are made for each site in the expansion process
• Conducting interviews, classroom training and on-site training for possible Jaza Star recruits 
• Identifying possible areas of concentration for training for the Jaza Star recruits and recommend inputs to the training materials 
• Ensuring that classroom and on-site training materials are kept up to date by flagging any additions or changes to be made by the QA Expansion Operations.
• Ensuring that all onboarding action items for new recruits are followed and all necessary documentation is filled appropriately. This includes:
  • Ensure that the Jaza Stars are registered on the Dashboard and set their accounts on the Star App
  • Prepare and have them sign their contracts and upload them to the drive.
  • Upload the Jaza Star registry with the new recruits details. 

Accountability:

• Manage the recruitment process (advertising, interviewing and hiring) of great Jaza Stars whose goals and ambitions align with the goals of the company in the new sites it expands to.
• Own the process of training and evaluation of the selected Jaza Stars and ensure that the training materials are kept up to date. Ensuring that all onboarding procedures for recruited Jaza Stars are followed and all necessary documentations are filed accordingly.

Qualifications

• Bachelor’s Degree in any related field.
• Previous experience in roles where rural talent acquisition was done.
• Ability to tap into local networks, leveraging community connections, and local job boards to find candidates.
• Ability to position the company as an attractive local employer.
• Ability to develop tailored recruitment strategies to attract candidates.
• Experience in conducting in-person interviews.
• Ability to assess candidates for both technical skills and cultural fit within the community-oriented nature of rural work environments.
• Ability to manage the full recruitment cycle in a rural environment where resources may be more limited.
• Effective planning and prioritization to ensure timely and efficient hiring processes, even with fewer candidates.
• Strong problem-solving skills to handle challenges like long hiring timelines, and/or limited local candidate pools.
• Strong interpersonal and relationship-building skills to establish trust within a close-knit community.
• Familiarity with local languages or dialects can be a huge asset, especially in remote/rural areas.
• Ability to work independently, interact with people of different backgrounds, cultures, languages and to travel frequently to remote locations.

go to method of application »

Job Role

• The Star Development Coordinator is responsible for acquiring competent Jaza Stars (Sales agents) for the new sites.
• The SDC owns the entire process of recruitment, training and onboarding of new
• Jaza Stars for new sites identified in the expansion pipeline and ensures that the
• Jaza Stars recruited are competent and have the appropriate training to manage the hubs and accomplish company set goals.

Responsibilities

• Ensuring that open Jaza Star positions for new sites in Expansion are advertised extensively.
• Monitoring the number of interested candidates during Jaza Stars recruitment and ensuring that it meets the set criteria for interviews and training to be conducted
• Making sure that all necessary arrangements for interviewing and training process are made for each site in the expansion process
• Conducting interviews, classroom training and on-site training for possible Jaza Star recruits 
• Identifying possible areas of concentration for training for the Jaza Star recruits and recommend inputs to the training materials 
• Ensuring that classroom and on-site training materials are kept up to date by flagging any additions or changes to be made by the QA Expansion Operations.
• Ensuring that all onboarding action items for new recruits are followed and all necessary documentation is filled appropriately. This includes:
  • Ensure that the Jaza Stars are registered on the Dashboard and set their accounts on the Star App
  • Prepare and have them sign their contracts and upload them to the drive.
  • Upload the Jaza Star registry with the new recruits details. 

Accountability:

• Manage the recruitment process (advertising, interviewing and hiring) of great Jaza Stars whose goals and ambitions align with the goals of the company in the new sites it expands to.
• Own the process of training and evaluation of the selected Jaza Stars and ensure that the training materials are kept up to date. Ensuring that all onboarding procedures for recruited Jaza Stars are followed and all necessary documentations are filed accordingly.

Qualifications

• Bachelor’s Degree in any related field.
• Previous experience in roles where rural talent acquisition was done.
• Ability to tap into local networks, leveraging community connections, and local job boards to find candidates.
• Ability to position the company as an attractive local employer.
• Ability to develop tailored recruitment strategies to attract candidates.
• Experience in conducting in-person interviews.
• Ability to assess candidates for both technical skills and cultural fit within the community-oriented nature of rural work environments.
• Ability to manage the full recruitment cycle in a rural environment where resources may be more limited.
• Effective planning and prioritization to ensure timely and efficient hiring processes, even with fewer candidates.
• Strong problem-solving skills to handle challenges like long hiring timelines, and/or limited local candidate pools.
• Strong interpersonal and relationship-building skills to establish trust within a close-knit community.
• Familiarity with local languages or dialects can be a huge asset, especially in remote/rural areas.
• Ability to work independently, interact with people of different backgrounds, cultures, languages and to travel frequently to remote locations.