Jobs at Barry Callebaut

About the Role

• The Quality Assurance Manager is responsible for all the QA matters within the company.
• His/her main role is to ensure that all quality and safety standards are met by measuring the quality at all times and ensuring the work environment (warehouse and lab) is maintaining group quality standards.
• He/she is jointly responsible with the warehouse and sourcing manager that the beans entering the warehouse and exported are following our internal and external quality specifications.
• The QA Manager has to follow the quality along the chain and is responsible for the quality lab.
• He/she needs to make sure the cocoa complies with all the relevant quality standards, regulations, licenses and certification. 

 Key Responsibilities

• Ensures the quality of cocoa arriving on site is measured and only enters the warehouse if the quality specifications are met.  He/she needs to give approval for cocoa to enter into the warehouse
• Responsible for analysis of cocoa/raw beans sample by overseeing all internal processes and procedures to ensure quality: updates and shares reporting file with relevant parties, monitoring all records from the start till completion and ensuring strict compliance to company standard.
• Supervise and coordinate all work force in the Quality assurance department engaged in inspections and testing activities to ensure productivity and technical integrity
• Ensure compliance with Health and Safety regulations, .and providing accurate documentation to regulatory inspectors. Also ensures the full implementation of the QMS procedures related to QA and communicates proposed changes to the Management Representative.  This includes the documentation and approval of procedures and work instructions, process forms etc as appropriate.
• Oversee the use and overall maintenance of the Q/A equipment, ensuring that these are secure and efficiently utilized. Ensures that all critical to quality equipment, instruments and tools are maintained in good working condition, calibrated and verified.
• Ensure sample results are transmitted to the appropriate quarter without delay as well as proper arrangement and safe keeping of reference samples.
• Ensures the health and safety of the staff is maintained at all times and all the equipment to do so is present on site.
• Manages the phytosanitairy treatments of the beans.

Essential Experience / Knowledge

• Bachelor's Degree in Food Science, Bio Chemistry, Industrial Chemistry or Microbiology or equivalent qualification
• Managerial skills and strong coaching and training skills
• A minimum of 5 years post qualification hands-on relevant working experience, 2 years of which must have been in a management position.
• Experience in an international/ multi-cultural environment.
• Excellent written and oral communication skills
• Knowledge of relevant regulatory requirement.
• Certifications an advantage including Quality Auditor, Quality Improvement Associate, Six Sigma
• Quality inspection, auditing and testing experience
• Experience with implementation of corrective action programs
• Product or industry-specific experience
• Strong computer skills including Microsoft Office, QA applications and databases
• Knowledge of tools, concepts and methodologies of QA

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Job Purpose

• This position will be vital in providing technical support to the Deworm the World program being implemented in Ogun state.
• Working with the Senior Manager, S/He will ensure effective program planning, coordination, monitoring, and scale-up in the state.
• The role will significantly contribute to managing the expectations of critical stakeholders in the state and ensuring the overall success of the school deworming program.
• Reporting to the Senior Manager, South-West zone, the incumbent will be a highly motivated and flexible individual who applies initiative and is a detail-oriented problem solver.
• S/He will demonstrate strong interpersonal skills in engaging and managing stakeholders, work collaboratively, and effectively communicate with team members within the zone, organization, and program stakeholders.

Duties and Responsibilities
Project Implementation Support:

• Support the day-to-day planning and implementation of the state's Deworm the World program activities.
• Working with the South West program team, ensure the timely development of all program planning and policy documents or tools, including work plans and treatment strategy documents (timelines, micro plan, drug forecast, data tracking tools, operational guidelines, etc.).
• Provide training support and draft key program implementation materials, including activity budgets, meeting reports, meeting agendas etc., for the deworming program in the state,
• Maintain a good working relationship with key stakeholders and other implementing partners relevant to the deworming program in the state
• Occasionally contribute to operational research projects such as desk reviews and/or case studies.
• Coordinate with the South West team to develop and collate program communications materials, including photos, success stories, data points, consent forms, etc.
• Pay close attention to detail to ensure that timelines are adhered to and that all milestones, such as training, meetings, and material distribution, are completed on time.

Monitoring and Evaluation Support:

• Support the timely collation, validation, and submission of the state’s treatment data in each round of the deworming exercise and for other public health interventions.
• Ensure strong support and collaboration with the MLE team on MLE-related activities such as training of independent monitors, program process monitoring, and coverage validation
• Contribute to the monitoring and evaluation reports and provide supervision support to relevant stakeholders and project implementation activities in the state

Budget Management Support:

• Oversight function on the state program budget, leveraging resource mobilization opportunities for improved program sustainability in the State.
• Contribute to state program budget development and implementation
• Support timely retirement and payment processing for program activities during and/ or after each deworming round in Ogun state.
• Ensure strong collaboration with the finance team on state budget implementation and payment retirements.

Reporting:

• Draft and share States level activity reports and updates on project results, case studies/ success stories, and lessons learned and the end of every deworming round in the state; manage the preparation, coordination, and execution for any country or global documentation
• Ensure monthly tracking and reporting on the state's key program deliverables and milestones.
• Develop and share state-level annual and quarterly work plans as agreed with the Senior Manager of the South-West zone.
• Prepare and share technical reports and program updates on a weekly, monthly, and quarterly basis as well as other ad hoc reports, as required.

Others:

• Ensure coordination and collaboration with other Evidence Action teams, project partners and with other relevant stakeholders in the state.
• Contribute to internal working groups to leverage experiences and learnings across the state program geographies.
• Perform any other program duties and tasks as may be required and assigned by the Senior Manager, South-West zone.

Key Performance Indicators

• Two effective rounds of school deworming are completed annually based on an agreed program timeline, treatment strategy, and available medicine.

Qualifications

• Bachelor's Degree with 2+ years’ experience in managing program work with community or social enterprises/NGOs.
• Organized and self-motivated individual who is dedicated to excellence and can complete tasks with minimal supervision
• Quick learner and problem solver who can quickly grasp program information and identify & act on opportunities for improvement
• Strong attention to detail
• Able to juggle competing priorities and deadlines and to communicate clearly and proactively when plans change
• Demonstrated strong writing skills and project management skills
• Tech-savvy and experienced in using a range of cloud-based tools and systems (such as Google suites and Slack), as well as Microsoft Office suite
• Team player who is eager to join a fast-paced, growing, and diverse team with a start-up atmosphere
• Experience working internationally or with internationally diverse teams
• Alignment with Evidence Action values
• Sense of humor

Working Conditions:

• This position will require frequent travel within the states during program implementation.

Benefits

• Private health insurance
• Pension plan
• Paid time off.