Jobs at Ola-kleen Holdings Limited

JOB SUMMARY 

• The principal duty of a protocol officer is to foster understanding and cooperation between individuals, corporations, organizations and foreign bodies.
• The incumbent manages all ticketing administration processes in the most efficient and cost-effective manner for the business – queue management, schedule changes, cancellations, exchanges, re-issues, debit memos, e-ticketing, etc

JOB DESCRIPTION

• Make flight booking arrangements for staff on local and international travels
• Obtain prices from various airlines to find the best flight prices and options Check-in for flights, select seats per staff preference, send boarding passes.
• Procure necessary medical insurance information for all travels including itineraries related to flights & accommodation as requested
• Managing databases of frequent flyer miles, tickets, and other important data
• Ensure prompt processing of visa application for GMD and other staff approved for overseas travel.
• Liaise with compliance Manager on expatriate quotas, visa permit, and residency card and immigration documentations for expatriates.
• Arrange hotel and airport transfers travel packages in anticipation of travel
• Liaise with business heads to arrange logistics for local and international travels
• Arranging lodging and accommodation for staff on local and international travels
• Plan and arrange logistics for airport pickups and local movement abroad
• Carry out research of Airlines and Airfares around the world including their coverage and destinations
• Any other function as may be assigned by the GHR and GMD

Qualification /Experience;

• First bachelor’s degree/HND in Business Administration or related fields
• Minimum of 4 years’ cognate experience in the Travels & Tours Industry.
• Relevant IATA Certifications is an added advantage

Technical

• Proven experience as Protocol Officer
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• Attention to details
• Time Management
• Thoroughness.

Non-Technical

• Excellent interpersonal skills
• Excellent written, verbal and presentation skills
• Excellent organizational and follow-up skills
• Competent in problem solving, team building, planning and decision making

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Specific Duties and Responsibilities

• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Setting up accounts for new users
• Repairing, replacing and purchase of equipment when necessary.
• Liaise with internet service provider to make payments and ensure there is uninterrupted internet connection.
• Testing new technology
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Preserve assets, information security and control structures
• Identify problematic areas and implement strategic solutions in time
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Ensure security of data, network access and backup systems
• Design, develop, implement and coordinate systems, policies and procedures
• Plan, organize, control and evaluate IT and electronic data operations
• Any other function as may be assigned by the General Manager and or the GMD

Minimum Educational Qualifications and Work Experience

• First bachelor’s degree/HND in Computer Science, Information Technology or Computer Engineering.
• Professional certification will be added advantage
• Minimum of 4 years relevant post-graduation experience.

Minimum Competency and Skills Requirements

• Proven experience as Info Tech Officer
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Hands-on experience with computer networks, network administration and network installation
• A keen eye for detail
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities

Technical

• Proven experience as Info Tech Officer
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Hands-on experience with computer networks, network administration and network installation
• A keen eye for detail
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities

Non-Technical

• Excellent interpersonal skills
• Excellent written, verbal and presentation skills
• Excellent organizational and follow-up skills
• Competent in problem solving and planning
• Self-directed and self-motivated