Project Manager - Operations (MAP) at Turbo Energy Nigeria Limited

Job Summary

• The Project Manager will be responsible for leading the establishment of Turbo Energy's Ibadan branch and managing all operational activities related to the Meter Asset Provider (MAP) business.
• The role involves project planning and execution, stakeholder management, regulatory compliance, team leadership, operational excellence, and ensuring timely meter deployment while maintaining high standards of customer satisfaction.
• The successful candidate will serve as the company's representative in Ibadan and will be accountable for delivering business objectives, operational efficiency, and project milestones.

Key Responsibilities
Branch Establishment:

• Lead the successful setup and operationalization of Turbo Energy's Ibadan office.
• Coordinate office acquisition, fit-out, logistics, and operational readiness.
• Develop implementation plans for branch commencement.
• Establish operational processes, reporting structures, and internal controls.
• Ensure adequate staffing and resource allocation.

Project Management:

• Develop and implement detailed project plans for MAP operations.
• Manage project timelines, budgets, risks, and deliverables.
• Monitor project progress and ensure adherence to schedules.
• Prepare regular project performance reports for management.
• Coordinate multiple concurrent projects relating to meter installations.

Operations Management:

• Oversee day-to-day branch operations.
• Coordinate meter installations, replacements, inspections, and maintenance activities.
• Ensure operational efficiency and service quality.
• Monitor inventory and logistics for metering equipment.
• Optimize operational workflows to improve productivity.

Stakeholder Management:

• Build and maintain strong relationships with:
  • Ibadan Electricity Distribution Company (IBEDC)
  • Customers
  • Contractors
  • Vendors
  • Government agencies
  • Community stakeholders
  • Regulatory authorities
• Represent Turbo Energy during meetings and project engagements.

Team Leadership:

• Recruit, supervise, and develop branch personnel.
• Set departmental KPIs and performance targets.
• Conduct regular performance reviews.
• Foster a culture of accountability, safety, teamwork, and continuous improvement.

Regulatory Compliance:
Ensure compliance with:

• Nigerian Electricity Regulatory Commission (NERC) guidelines
• MAP Regulations
• Company policies
• Health, Safety, Security and Environment (HSSE) standards
• Quality Management procedures

Financial Management:

• Prepare operational budgets.
• Monitor project expenditures.
• Control operational costs.
• Ensure efficient utilization of company resources.
• Support revenue assurance initiatives.

Risk Management:

• Identify project risks.
• Develop mitigation strategies.
• Escalate critical issues to management.
• Ensure business continuity planning.

Customer Service:

• Ensure timely meter deployment.
• Resolve customer complaints.
• Monitor service delivery standards.
• Improve customer satisfaction levels.

Reporting
Prepare periodic reports covering:

• Project status
• Branch performance
• Operational metrics
• Budget utilization
• Risks and issues
• Installation progress
• KPI achievement

Key Performance Indicators (KPIs)
The Project Manager will be evaluated based on:

• Successful establishment of the Ibadan branch within agreed timelines.
• Percentage of project milestones achieved on schedule.
• Meter installation targets achieved.
• Customer satisfaction ratings.
• Budget adherence.
• Operational efficiency.
• Compliance with regulatory requirements.
• Team performance.
• Safety performance.
• Stakeholder satisfaction.
• Revenue generation and collection support.
• Inventory accuracy and control.