Latest Jobs at Owens and Xley

Industry: Consulting
Location: Lekki

We are looking to hire an intelligent and proactive project assistant to work collaboratively with our team on short- and long-term projects.

Summary Responsibilities:

• Work collaboratively with the business process and HR teams on company projects.
• Analyze business backgrounds and suggest innovative ways to improve business processes.
• Assist the HR department with recruitment processes.
• Organize and monitor schedules and ensure that deadlines are met.

Requirements:

• BSC or HND in any related field of study
• No experience required. Must have completed NYSC
• Knowledge social media management is an added advantage
• Excellent time management skills
• Ability to work with minimal supervision
• Highly proficient in the use of Microsoft office tools
• Excellent written and verbal communication skills
• Candidates should reside preferably around the Lekki- Ajah axis

Salary: N60, 000

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Location: Victoria Island

Overview

Our client is a luxury fashion brand with its retail store in Victoria Island, Lagos. We are looking to recruit a Sales/ Customer Service Executive to monitor and manage customer experiences via phone calls and the brand's retail store.

Summary Duties and Responsibilities

• Attend to walk-in customers
• Respond to phone calls, text messages, and inquiries on WhatsApp.
• Take clients' measurements during consultations.
• Liaise with the inventory officer after consultations to source for and ensure materials needed for production are available.
• Conduct quality control on bespoke garments and ensure they meet the client’s specifications.
• Conduct post-sales follow-up and analyze customer feedback on the garment purchased and the service rendered by the company.
• Respond to inquiries and complaints in a timely and effective manner, via phone, email, or social media.
• Create and implement sales strategies to promote sales to generate revenue.

Requirements

• A Bachelor's degree in marketing, communications, sales, / any related field.
• 4 years plus experience in customer service, sales, or experience in a similar role.
• Knowledge of online customer engagement platforms and channels.
• Proficiency in MS Office package.
• Exceptional interpersonal skills and a client-centered approach.
• Great organizational and time management abilities.
• Excellent communication and problem-solving skills.

Salary

N120,000- N150,000 /month

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Location: Lekki
 

Overview

In this role, you are the first line of contact for walk-in customers to the store. You will make customers feel welcome and assist them to find the products that most satisfy their needs.

Duties and Responsibilities

• Greet all walk-in customers as they come in the store daily and ask them how they would like to be assisted.
• Give advice and guidance on clothes selection to customers
• Wrap dresses in the appropriate bags
• Conduct daily stock count
• Assist customers with complaints or inquiries
• Resolve customer complaints and challenges
• Ensure the overall cleanliness of the store
• Perform all other duties as assigned.

Requirements

• HND or B.S. in any related discipline preferably Marketing, Business, and Finance
• 1 - 2 years experience in direct sales
• Experience in the fashion industry is a plus
• Highly analytical with a drive for numbers
• Good networking, prospecting, and closing skills
• Excellent selling, communication, and negotiation skills

Salary

N80,000 monthly.