Jobs at Ren San & Co.

Job Summary

• As the Program Manager, you will play a crucial role in supporting the Founder by managing and assisting with the day-to-day operations of various projects and programs.
• Your role will involve assisting in planning, providing program execution support, and ensuring that all initiatives align with the organisation's vision and objectives.
• Your ability to support program execution, manage details, and provide guidance will be essential to the success of the organisation's goals.

Key Responsibilities
Programme Co-ordination:

• Provide hands-on execution support of program activities, ensuring alignment with strategic goals and timely delivery of outcomes.
• Oversee the grant application and implementation process, including identifying funding opportunities, preparing proposals, managing timelines, and ensuring compliance with donor requirements.
• Monitor and evaluate programs and events using defined metrics, collecting both qualitative and quantitative data to assess impact, document learnings, and inform future planning.
• Identify areas for improvement and contribute to continuous programme optimisation for greater effectiveness and efficiency.
• Manage relationships with key stakeholders, including partners and beneficiaries, to foster collaboration and sustain engagement.
• Assist in developing and maintaining strategic partnerships that enhance the reach and impact of programmes.

Project & Events Co-ordination:

• Develop and implement detailed project plans, and timelines to guide execution and track performance.
• Coordinate and oversee the delivery of events, workshops, and other project-related activities, ensuring smooth logistics and quality delivery.
• Ensure effective volunteer and ad hoc staff management, including onboarding, scheduling, and supervision to support programme delivery.
• Provide hands-on support across all phases of events and projects to ensure success, troubleshoot issues, and uphold organisational standards.
• Support the training, mentorship, and development of junior team members to build capacity and promote a high-performance culture.

Monitoring, Evaluation, & Learning (MEL):

• Design and implement monitoring frameworks and tools to track progress, outcomes, and impact of programs and events.
• Analyse data to identify trends, successes, and areas for improvement, and share findings with the team and stakeholders.
• Contribute to learning processes by documenting lessons and best practices to inform future strategy and planning.

Communications & Stakeholder Engagement:

• Support the development and execution of communication strategies that promote awareness of programmes and initiatives.
• Engage media, donors, and community stakeholders to build visibility and strengthen the organisation's presence.
• Coordinate the development of programme-related content for reports, newsletters, social media, and donor communications.

Reporting & Documentation:

• Prepare timely and comprehensive reports on programme activities, outcomes, and annual reports for both internal use and external stakeholders.
• Ensure proper documentation of all project activities and decisions to support transparency, accountability, and knowledge sharing.
• Contribute to strategic planning efforts by providing evidence-based insights and recommendations derived from programme monitoring.

Data Protection and Confidentiality:

• Uphold strict confidentiality standards when handling all executive and personal information.
• Ensure compliance with data protection regulations and internal policies.

Requirements

• Interested candidates should possess Bachelor's Degree in a related field.
• Previous experience in program management or coordination roles within NGOs or non-profit organisations.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills with a focus on teamwork and collaboration.
• Excellent organisational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously.
• Professionalism, discretion, and reliability are essential qualities for this role.

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Job Overview

• We are seeking an exceptional, highly experienced, and results-driven Executive Assistant to provide strategic, administrative, operational, and personal support to the CEO.
• This is not a traditional administrative role.
• The successful candidate will serve as a trusted right-hand to the CEO, managing high-level business priorities, executive operations, stakeholder relationships, confidential matters, and personal responsibilities with minimal supervision.
• The ideal candidate must possess 5–10 years of proven Executive Assistant experience supporting senior executives, business leaders, founders, or C-suite professionals in fast-paced and demanding environments.
• She must be highly intelligent, proactive, discreet, resourceful, and capable of anticipating needs before they arise.
• The role requires a mature professional who can manage complex schedules, coordinate multiple priorities simultaneously, drive projects to completion, represent the CEO professionally, and maintain absolute confidentiality.
• The ability to drive confidently within Lagos and possess a valid driver's licence is mandatory.

Key Responsibilities
Executive Office Management:

• Manage the CEO's calendar, appointments, meetings, and commitments with exceptional accuracy.
• Coordinate daily, weekly, and monthly schedules to ensure maximum productivity.
• Prioritise competing demands and make informed decisions regarding scheduling conflicts.
• Manage all incoming communications, including emails, calls, correspondence, and requests.
• Prepare executive reports, presentations, briefing documents, proposals, and meeting materials.
• Maintain comprehensive records, databases, and filing systems.
• Ensure timely follow-up on tasks, deliverables, and executive decisions.
• Handle highly confidential information with the highest level of discretion.

Strategic Executive Support:

• Serve as a strategic partner to the CEO on key business initiatives.
• Track organisational priorities, projects, and deliverables.
• Monitor deadlines and ensure accountability across teams.
• Prepare research reports, executive summaries, and business intelligence documents.
• Support planning and execution of strategic projects and special assignments.
• Anticipate challenges and proactively develop solutions before escalation.

Stakeholder and Relationship Management:

• Act as the primary liaison between the CEO and internal/external stakeholders.
• Coordinate communication with clients, partners, board members, investors, government officials, and senior executives.
• Represent the CEO professionally during meetings and engagements when required.
• Build and maintain strong professional relationships on behalf of the CEO.
• Ensure all stakeholder interactions reflect the CEO's standards and expectations.

Project Management and Coordination:

• Coordinate multiple projects simultaneously while ensuring timely execution.
• Develop tracking systems for projects, meetings, action items, and deliverables.
• Follow up with internal and external stakeholders to ensure commitments are fulfilled.
• Prepare project status reports and progress updates.
• Support planning and execution of corporate events, meetings, conferences, and executive engagements.

Travel and Logistics Management:

• Manage local and international travel arrangements.
• Coordinate flights, accommodation, transportation, visas, travel documentation, and itineraries.
• Ensure seamless logistics for business meetings, conferences, and events.
• Anticipate travel-related risks and proactively resolve issues.

Personal and Lifestyle Management:

• Manage personal schedules, appointments, and commitments for the CEO.
• Coordinate household operations and supervise domestic staff where required.
• Manage personal errands and lifestyle-related responsibilities.
• Oversee family schedules, logistics, and special arrangements.
• Track personal and household expenses and maintain accurate records.

Operational Excellence:

• Create and maintain efficient administrative systems and processes.
• Identify operational gaps and recommend practical solutions.
• Ensure seamless coordination between business and personal priorities.
• Maintain a high level of organisation, professionalism, and efficiency at all times.
• Demonstrate exceptional attention to detail and ownership of responsibilities.

Performance Expectations
Success in this role will be measured by:

• Effective management of the CEO's schedule and priorities.
• Ability to anticipate and resolve issues before they arise.
• Timely completion of assignments and deliverables.
• Accuracy and quality of documentation and reporting.
• Strong stakeholder relationship management.
• Exceptional organisational and administrative efficiency.
• Demonstrated ownership, initiative, and reliability.
• Consistent professionalism in representing the CEO.

Required Qualifications
Education:

• Bachelor's Degree in Business Administration, Management, Communications, Finance, Social Sciences, or a related field.
• Professional certifications in Project Management, Executive Administration, Office Management, or related disciplines will be an added advantage.

Experience:

• Minimum of 5 years and maximum of 10 years of experience as an Executive Assistant, Chief of Staff, Executive Administrator, Senior Personal Assistant, or similar role.
• Must have extensive experience supporting CEOs, Managing Directors, Chairpersons, Founders, or other C-suite executives.
• Proven experience managing both executive and personal responsibilities simultaneously.
• Demonstrated success operating in high-pressure and fast-paced environments.
• Experience coordinating senior-level stakeholders and executive engagements.

Mandatory Requirements:

• Female candidates only.
• Must possess a valid driver's licence.
• Must be a confident and experienced driver with excellent knowledge of Lagos roads.
• Must reside within reasonable proximity to Lagos Island.
• Preferred locations include:
  • Ikoyi
  • Victoria Island
  • Lekki
  • Oniru
  • Ajah
  • Chevron Axis.

Core Competencies
Executive Competencies:

• Executive Office Management
• Calendar and Time Management
• Stakeholder Management
• Strategic Coordination
• Business Communication
• Project Management
• Research and Analysis
• Meeting Coordination
• Travel Management
• Event Coordination.

Technical Skills:

• Microsoft Office Suite (Advanced Level)
• PowerPoint Presentation Development
• Excel Reporting and Analysis
• Google Workspace
• Digital Documentation Systems
• Virtual Collaboration Platforms.

Personal Attributes
The ideal candidate must be:

• Exceptionally organised and highly structured.
• Extremely proactive and solution-oriented.
• Mature, professional, and emotionally intelligent.
• Calm and composed under pressure.
• Highly dependable and accountable.
• Assertive yet respectful.
• Able to exercise sound judgment independently.
• Discreet and trustworthy with sensitive information.
• Detail-oriented with strong follow-through.
• Polished, articulate, and well-presented.
• Capable of maintaining professional boundaries.
• Able to work effectively with minimal supervision.

Ideal Candidate Profile:

• The successful candidate is not merely an assistant but a highly experienced executive support professional who functions as an extension of the CEO.
• She possesses the maturity, confidence, business acumen, and execution capability required to manage complex executive responsibilities while maintaining the highest standards of professionalism and confidentiality.
• She is capable of thinking ahead, solving problems independently, managing demanding schedules, coordinating multiple stakeholders, and ensuring that both business and personal obligations of the CEO are executed seamlessly.
• This role is best suited for a seasoned Executive Assistant who thrives in high-performance environments and is committed to excellence.

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Job Summary

• The Human Resource Officer (HRO) will play a key role in ensuring the efficient and effective management of the organisation’s human capital.
• This role focuses on strengthening HR systems, promoting staff welfare, and fostering a culture of professionalism, accountability, and excellence.
• The HRO will manage core HR functions, including recruitment, performance management, employee relations, policy administration, and capacity development. The role also requires providing strategic input to management on workforce planning and organisational development initiatives.
• Above all, the HRO must be a proactive, ethical, and emotionally intelligent professional who values integrity, confidentiality, and teamwork, and who demonstrates commitment to creating a supportive and high-performing workplace.

Key Responsibilities
 Recruitment and Onboarding:

• Lead the end-to-end recruitment process, including job design, posting, shortlisting, interviewing, and reference checks.
• Prepare and issue offer letters, contracts, and onboarding materials for new staff.
• Coordinate induction programmes to ensure seamless integration of new employees into the organisation.
• Maintain an updated talent pool database for potential hires and consultants.

Employee Relations and Welfare:

• Serve as the first point of contact for employee concerns, complaints, and welfare matters.
• Facilitate the resolution of conflicts and grievances through fair and transparent processes.
• Promote open communication, inclusivity, and staff engagement across departments.
• Develop and support employee well-being initiatives, health and safety practices, and team-building activities.

Performance Management and Staff Development:

• Oversee the implementation of the organisation’s performance appraisal framework.
• Monitor staff performance, provide feedback, and support managers in addressing performance gaps.
• Identify training needs and coordinate staff development programmes to enhance competencies and career growth.
• Document and track professional development outcomes for continuous improvement.

Policy and Compliance Management:

• Support the review, update, and implementation of HR policies and procedures.
• Ensure organisational compliance with national labour laws, employment standards, and ethical practices.
• Maintain accurate and confidential personnel records for all employees.
• Conduct periodic policy awareness sessions to promote understanding and adherence among staff.

Payroll Administration and HR Operations:

• Work with the finance team to ensure accurate and timely preparation of the monthly payroll.
• Maintain attendance, leave management, and time-tracking systems.
• Oversee the administration of employee benefits, including health insurance, pension, and statutory deductions.
• Ensure accurate documentation and reporting of HR operations and workforce data.

Organisational Culture and Employee Engagement:

• Promote a work culture rooted in respect, transparency, accountability, and continuous learning.
• Develop strategies to improve employee motivation, morale, and retention.
• Support management in executing recognition programmes and culture-building initiatives.
• Encourage teamwork, inclusivity, and effective communication across the organisation.

Performance Expectations:

• Demonstrates excellence, accuracy, and professionalism in all HR operations.
• Ensures all recruitment, onboarding, and administrative processes are timely and transparent.
• Maintains updated HR documentation and submits periodic reports to management.
• Promotes a positive and supportive work culture that aligns with the organisation’s values.
• Ensures compliance with all internal policies and legal regulations.
• Contributes to the organisation’s mission by ensuring that staff are motivated, productive, and well-supported.

Qualifications and Experience

• Bachelor’s Degree in Human Resource Management, Industrial Relations, Business Administration, or a related discipline (Master’s degree is an advantage).
• 3–5 years relevant experience in HR management, preferably within the non-profit, development, or corporate sector.
• Strong understanding of Nigerian labour laws, HR principles, and regulatory frameworks.
• Excellent communication, writing, and interpersonal skills.
• Proficiency in Microsoft Office, Google Workspace, and HR information systems.
• Experience managing recruitment, performance evaluation, and employee engagement initiatives.

Key Attributes:

• Professional, confidential, and trustworthy in handling sensitive employee information.
• Strong attention to detail with excellent organisational and time management skills.
• Emotionally intelligent, empathetic, and approachable.
• Proactive, self-driven, and solutions-oriented.
• Demonstrates fairness, integrity, and discretion at all times.
• Ability to work effectively both independently and collaboratively.
• Passionate about staff development, welfare, and institutional growth.