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  • Posted: May 24, 2022
    Deadline: Not specified
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    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light,...
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    Product Support Officer

    Location: Yaba, Lagos

    Duties & Responsibilities

    • Working with the relevant Product team members, to provide support services for the team’s project, to ensure the product requirements are built rightly
    • Managing product requirement documents (PRD) to ensure they are up to standard and readily available to all stakeholders
    • Support the team in pre and post product deployment
    • Managing product models to ensure they are up to standard in fulfilling product implementation goals.
    • Monitor and effect the adherence of guiding product policies and goals
    • Work with the Marketing, Customer Engagement, and Sales Teams to provide second level support that continuously improves marketing lifecycle
    • Monitoring the customer experience for users of our products and overseeing continued improvements to the user experience
    • Manage and remove obsolete products.
    • Complete all works necessary to support market research need.

    Qualifications / Requirements

    • Bachelor's Degree in Finance, Marketing, Business Administration or other relevant fields
    • 2 years of product management support experience, leading strategic and operational initiatives.
    • Proven and successful experience leading high-performing product and promotional strategies for a business, resulting in increased revenue.

    Skills / Competencies:

    • Ability to manage stakeholders
    • Excellent analytical, decision-making, and problem-solving skills
    • Competence to analyze financial and non-financial data
    • Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
    • Excellent knowledge and use of existing software packages (Power BI and Microsoft Excel).

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    Software Tester

    Job Description

    • We are looking to hire a Software Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches on software applications.
    • In this role, you will be required to ensure our products and applications work optimally and meet the established Software Standards.
    • You should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, and continuous improvement, we’d like to meet you.
    • Ultimately, you will ensure that our products, applications, and systems work correctly.

    Responsibilities

    • Collaborate with Software Development to develop effective test plans and strategies.
    • Designing test cases, reporting all bugs encountered in the bug tracker software, and determining readiness criteria.
    • Execute all levels of testing (System, Integration, and Regression).
    • Work with Cross-Functional Teams to ensure quality throughout the software development life cycle.
    • Report bugs and errors to the development team.
    • Testing of third-party applications acquired by the organization.
    • Ensuring software tested meets and exceeds the users’ requirements.
    • Other tasks assigned by the Supervisor.
    • Design and develop automation scripts when needed.
    • Detect and track software defects and inconsistencies.

    Requirements

    • Minimum of B.Sc / B.Eng / HND in Computer Science, Computer Engineering or any other relevant field with relevant experience.
    • Must have at least 2 years experience in automation testing.
    • Working knowledge of test management software
    • Hard-working and committed to the role and the organization
    • Desire to provide quality client service and support
    • Meticulous and highly attentive to detail
    • Ability to work effectively and collaboratively in a team.

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    Senior Software Developer

    Responsibilities

    • Participate actively in requirements gathering and analysis
    • Work with business analyst to determine the best part of solutions to be implemented
    • Actively participate in requirement gathering process
    • Collaborate with the relevant teams and departments to produce software design and architecture
    • Write clean, readable and testable code that is scalable and well documented
    • Review code from junior and intermediate developers.
    • Maintain, update, refactor and debug new and existing codes
    • Test and deploy applications and systems
    • Serve as an expert within your area of competence
    • Provide technical support when necessary
    • Keep up to date with the terminology, concepts and best practices for coding
    • Develop ideas for new programs, products, or features by monitoring industry developments and trends
    • Record and report data to the appropriate parties, such as clients, leadership or management
    • Commit to continuous improvement, education and training to remain current on best practices, new programming languages, and to better assist other team members
    • Take lead on projects when necessary.
    • Mentor new developers.

    Requirements

    • Degree in Computer Science, Engineering, or other related fields
    • 6+ years of hands-on experience in backend software development using PHP and MySQL or any other backend languages
    • 6+ years experience working with Laravel and/or Lumen or Express or Django and/or Django Rest Framwork
    • Experience in NodeJS, ReactJS and MongoDB would be a plus

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    Head of Engineering

    Responsibilities

    • The Head of Software Engineering is analytical and results-driven, and will work with team members to troubleshoot and improve current back-end applications and processes.
    • He/she will use his or her understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users.
    • He/she should have excellent communication and project management skills.
    • The Head of Engineering will be primarily responsible for coordinating and organizing the front-end and back-end developers for optimal and timely delivery of specific project tasks/deliverables.

    Job Requirements

    • Degree in Computer Science, Engineering, or other related fields.
    • 5+ years of hands-on experience in backend software development using PHP and MySQL or any other backend languages.
    • 2+ years of experience working with Laravel and/or Lumen or Express or Django and/or Django Rest Framework.
    • Experience in NodeJS, ReactJS and MongoDB would be an added advantage
    • At least 2 years in Tech Leadership.
    • Experience with Ubuntu OS for application deployment.
    • Good knowledge of CI/CD deployment pipeline.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

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