Jobs at Renmoney

Role Summary

• The Product Manager for Front-End Channels will lead the strategy, execution, and continuous optimization of Renmoney’s Mobile and Web customer-facing platforms. 
• You will work with cross-functional squads — including engineering, design, QA, marketing, and business stakeholders — to create intuitive and delightful digital journeys that drive engagement, conversion, and revenue growth.

Key Responsibilities

• Product Strategy & Vision - Define and champion a compelling product vision for Mobile and Web channels, aligned with Renmoney’s business goals of increasing customer acquisition, retention, and transaction volume.
• UX Optimization - Lead UI/UX revamps to improve usability, accessibility, and inclusiveness, especially for non-tech-savvy users. Partner with design to ensure consistency, performance, and visual appeal.
• Execution & Delivery - Own the product backlog. Prioritize features, manage sprints, and coordinate across Engineering, QA, DevOps, and BA teams to deliver timely, high-quality updates.
• Customer-Centric Design - Use customer feedback, usability testing, and behavioral analytics to optimize onboarding, in-app navigation, and key feature adoption.
• Conversion & Engagement - Drive improvements in loan funnel conversion, savings engagement, and transaction completion. Proactively reduce drop-offs and increase session stickiness.
• Cross-functional Collaboration - Collaborate with Lending, Banking, Risk, Customer Service, and Marketing teams to ensure platform scalability, compliance, and readiness for new initiatives.
• Compliance & Regulation - Ensure all front-end features meet Nigerian fintech regulatory and data privacy standards. - Advocate for inclusive design to drive financial access.
• Release Management - Plan and coordinate beta rollouts, production deployments, and emergency hotfixes in collaboration with DevOps and QA.
• Product Analytics - Define and monitor KPIs — including activation, MAU/WAU, churn, drop-off points — using tools like Firebase, Mixpanel, and Google Analytics.

Requirements

• Bachelor’s in Computer Science, Engineering, Finance, or related field. MBA or Product certifications (e.g., Pragmatic, AIPMM) is a plus.
• 5+ years of Product Management experience in fintech or digital banking; 3+ years managing mobile/web platforms with proven outcomes in user growth and engagement.
• Technical Exposure - Understanding of REST APIs, mobile/web architecture, analytics integration, and Agile methodologies.
• Tools Proficiency - JIRA, Confluence, Figma, Miro, Productboard (or equivalent), Firebase/Mixpanel, Google Analytics. SQL is a plus.
• Soft Skills - Strong ownership mindset, analytical thinking, storytelling ability, cross-functional leadership, and stakeholder influence at C-level.

Key Performance Indicators (KPIs):

• Mobile App Conversion Rates (Loan Applications, Savings, Bill Pay)
• Weekly & Monthly Active Users (WAU, MAU)
• Onboarding Funnel Completion Rate
• Customer Retention & Churn (Mobile & Web)
• App Store Ratings and Reviews
• Page Speed, Uptime, and Hotfix Delivery Time.

Benefits

• Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
• Ownership: Lead end-to-end product journeys with autonomy and measurable results.
• Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
• Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.

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Description

• As the Business Analyst for Front-End Channels, you will bridge the gap between user needs and execution, ensuring Renmoney’s mobile app and web platforms deliver intuitive, seamless, and high-performing user experiences. 
• You’ll collaborate closely with Product Managers, Engineers, and Designers to gather business requirements, drive data-driven decisions, and support sprint delivery. 
• You will also act as the Scrum Master for the Mobile/Web Squad, owning the Agile delivery process end-to-end.
• This role is central to achieving business growth by improving user conversion, increasing engagement, and delivering best-in-class digital experiences

Key Responsibilities

• Requirements Gathering: Collaborate with stakeholders to elicit, document, and prioritize business and user requirements. Translate them into actionable user stories and BRDs.
• Agile Delivery: Lead sprint ceremonies including planning, stand-ups, reviews, and retrospectives. Manage Jira backlog, velocity tracking, and delivery timelines.
• Data Analysis: Analyze user behavior (e.g., click-through rates, session flows, drop-off points) via Firebase and internal dashboards to uncover UX gaps and insights.
• User Journey Optimization: Map and optimize digital journeys across mobile and web, targeting friction reduction and improved conversion rates.
• Documentation: Create and maintain clear user stories, acceptance criteria, flowcharts, and decision logs using Confluence or Notion.
• Product QA/UAT Support: Coordinate UAT sessions and ensure new features meet business requirements and regulatory standards.
• UX/Design Collaboration: Partner with Product Designers to review wireframes, improve UI flows, and implement features like searchable dropdowns and better onboarding states.
• Market Monitoring: Benchmark competitor UX patterns and trends to inform feature improvements and innovation.

Requirements

• Educational Background: Bachelor’s degree in Business, Engineering, Information Systems, or related field. Certifications in Agile/Scrum or Business Analysis are a strong plus.
• Experience: 3+ years of experience in business analysis, product analysis, or similar roles within fintech, e-commerce, or digital platforms.
• Analytical Tools: Proficiency in Excel and dashboard tools (e.g., Power BI, Tableau). SQL and Firebase experience preferred.
• Documentation Tools: Jira, Confluence, Notion, Figma, Balsamiq or similar tools.
• Soft Skills: Detail-oriented, problem-solving mindset, strong facilitation skills, and excellent verbal and written communication.
• Agile Experience: Proven experience running Agile ceremonies and managing sprint cycles in a cross-functional product squad.
• Market Familiarity: Understanding of digital banking and user behavior in Nigeria or similar emerging markets

KPIs

• Accuracy and completeness of BRDs and User Stories
• Sprint Velocity and Timely Delivery
• UAT Issue Resolution Time
• Documentation Quality and Stakeholder Feedback
• Quality of insights generated from user behavior data.