Jobs at Ascentech Services Limited

Job Summary

• We are looking for a talented Printing Technician/Modeler with 2 to 5 years of experience to join our team. The ideal candidate will possess a strong blend of technical expertise in printing processes and modeling skills, enabling them to produce high-quality printed materials and prototypes.
• This role requires attention to detail, effective problem-solving skills, and the ability to collaborate with design teams to bring concepts to life.

Key Responsibilities

• Operate and maintain 3D printers (FDM, SLA, and other types) to ensure smooth operation and high-quality production of 3D-printed parts.
• Manage material loading, calibration, and troubleshooting of printing equipment to achieve optimal performance.
• Post-process printed items, including sanding, polishing, and cleaning resin prints to meet quality standards.
• Conduct quality control for printed products, ensuring they meet specifications and are free from defects.
• Collaborate with design teams to understand project requirements and specifications, ensuring all models and printed materials meet quality expectations.
• Set up and manage printing jobs by interpreting job orders, adjusting machine settings, and ensuring proper material usage.
• Monitor print quality during production runs, making adjustments as necessary to achieve desired outcomes.
• Troubleshoot and resolve technical issues related to printing and modeling equipment to minimize downtime.

Qualifications

• Interested candidates should possess a High School Diploma or equivalent; Technical Degree or certification in Printing Technology, Graphic Design, or a related field is preferred.
• 2 to 5 years of experience as a printing technician or modeler, with hands-on experience in both areas.
• Proficient in operating and troubleshooting 3D printing equipment and modeling software (e.g., CAD, 3D modeling).
• Strong understanding of various printing processes and technologies, including color management and print finishing techniques.
• Excellent attention to detail with a keen eye for quality and accuracy.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Basic computer skills for job tracking and equipment management.

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Job Summary

• We are looking for an experienced Billing Officer with Customer Service experience to join our team. The ideal candidate will have a proven background in customer service and billing, demonstrating a strong commitment to providing exceptional support to our clients.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and in person, ensuring a high level of satisfaction.
• Process billing transactions, including invoicing, payment collection, and account adjustments.
• Maintain accurate customer records and billing information in the system.
• Collaborate with various departments to resolve customer issues and improve service efficiency.
• Provide clear and effective communication regarding billing inquiries, account statuses, and payment options.
• Identify trends in customer feedback and suggest improvements to enhance service delivery.
• Assist in training new team members on customer service and billing processes.

Qualifications

• Interested candidates should possess a Bachelor's Degree / HND in relevant fields
• Minimum of 1-2 years of experience in customer service and billing.
• Proven track record of excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy in billing processes.
• Proficiency in billing software and Microsoft Office Suite.
• Ability to handle multiple tasks efficiently and effectively.

Requirements:

• A customer-centric attitude with a commitment to providing outstanding service.
• Strong problem-solving skills and the ability to work independently.
• Familiarity with industry regulations and best practices in billing.

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Responsibilities

• Develop and implement comprehensive marketing strategies to promote our printing services.
• Conduct market research and analyze trends to identify new sales opportunities.
• Create engaging content for promotional materials, social media, and our website.
• Build and maintain relationships with clients to enhance customer satisfaction and loyalty.
• Collaborate with the sales team to align marketing initiatives with sales goals.
• Monitor and report on the effectiveness of marketing campaigns and adjust strategies as needed.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in sales and marketing within the printing industry or a similar field.
• Strong understanding of digital marketing tools and strategies.
• Excellent communication and interpersonal skills.
• Ability to analyze data and generate insights for strategic decision-making.
• Self-motivated with a results-driven approach and a passion for sales.