Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Job Purpose

• The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second level support on hardware related issues.
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• Minimum of B.Sc./HND
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
• Experience with the Agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good Relationship skills and emotional intelligence skills
• Must be self-driven and be able to take initiative
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Proficient in English
• Resident in FCT Abuja.

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About The Role

• The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second level support on hardware related issues.
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• Minimum of B.Sc./HND
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
• Experience with the Agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good Relationship skills and emotional intelligence skills
• Must be self-driven and be able to take initiative
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Proficient in English
• Resident in Port Harcourt, Rivers State

go to method of application »

About The Role

• The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second level support on hardware related issues.
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• Minimum of B.Sc./HND
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
• Experience with the Agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good Relationship skills and emotional intelligence skills
• Must be self-driven and be able to take initiative
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Proficient in English
• Resident in Lagos State

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Job Summary

• Responsible for ensuring our systems run smoothly and efficiently while engineering solutions to improve visibility, eliminate repetitive tasks, and increase system resilience. The ideal candidate will balance real-time on-call responsibilities with strategic engineering work to achieve sustainable and scalable service reliability.

What You’ll Get To Do

• Participate in on-call rotations as the primary technical lead for detecting, triaging, and resolving service degradation, outages, or reliability issues across all environments.
• Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders and leading/documenting blameless Root Cause Analyses (RCAs) to identify the root causes of issues and drive long-term fixes.
• Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability and operations across both applications and infrastructure to improve efficiency and system resilience.
• Create and maintain monitoring dashboards and alerts to monitor application and infrastructure health.
• Participate in feature development discussions to ensure services are built with observability from the ground up.
• Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) in collaboration with Product and Engineering teams.
• Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

To succeed in this role, we think you should have

• Minimum of 3 years of experience supporting enterprise applications in an SRE or similar role.
• Knowledge of distributed systems, microservices architecture and software design patterns.
• Experience with cloud platforms such as AWS, GCP, or Azure.
• Strong knowledge of Kubernetes and container orchestration tools.
• Experience using application performance monitoring tools, OpenTelemetry, and observability platforms such as New Relic, Datadog, ELK, or SigNoz
• Excellent problem-solving and troubleshooting skills as an on-call engineer, with the ability to resolve complex infrastructure and application issues.
• Proficient in setting up and maintaining monitoring dashboards and alerts using Grafana and Prometheus.
• Working knowledge of a scripting/programming language (e.g., Python, Bash)
• Proficiency in SQL databases (e.g., MySQL), writing complex sql queries against large datasets, and hands-on experience in database administration.

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Job Purpose

• As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
• You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

Job Responsibilities

• Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
• Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
• Review and approve (or decline) loan requests by thoroughly analyzing all the data available
• Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
• Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
• Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
• Perform all other credit related functions as may be assigned by a supervisor

Qualifications

• A minimum of an OND in any business related discipline
• A minimum of 2 years experience in a sales role for credit products in a financial institution
• Demonstrable knowledge of credit risk analysis
• A good knowledge of financial analysis is an added advantage
• Must be resident in Kwara

Relevant Skills

• Apt attention to details
• Proven simple/complex analytical skills
• Excellent communication, presentation and interpersonal skills
• Agility and perseverance

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About The Role

• Unauthorized transactions, fraudulent and erroneous transactions are unfortunate but common trends in financial applications. Customers erroneously transfer funds to wrong recipients, unauthorized transactions are made from customers' accounts or unexpected system errors result in funds being in the wrong hands.
• When any of these happen, there's a need to recover funds from the affected customers or institutions, hence the need for a Fund Recovery Officer
• Fund Recovery Officers will be responsible for tracking, monitoring and managing the recovery process for transactions in the categories listed above.
• Fund Recovery Officers will be able to analyze transactions for anomalous patterns in a bid to proactively identify erroneous transactions and take necessary actions promptly to prevent or minimize loss and reputational damage to the financial institution.
• On identification of erroneous transactions via reports from external sources or observation of transactions, Fund Recovery Officers would work with relevant institutions or customers towards funds recovery. These institutions would include banks, local, state and federal law enforcement agencies.
• As this role involves communication with multiple stakeholders, customers and banking partners, and management of financial transactions, this role requires excellent communication skills, critical and creative thinking skills, strong analytical skills and excellent organizational skills.
• Success in this role is recovering as many funds as possible, and keeping accurate records of recovery exercises.

Responsibilities

• Research transactional anomalies and analyze information produced to detect any patterns of unusual internal or external conduct, identify risk policy breakdowns, and recognize fraudulent activities.
• Manages high volume caseload and investigates allegations and issues pertaining to financial fraud.
• Documents investigations, including preliminary and final case reports, for both internal tracking and regulatory reporting purposes.
• Maintains liaison relationship with local, state and federal Law Enforcement and prosecutes suspects that conduct criminal activity. Attends court hearings when required.
• Works with various departments to identify and eliminate fraud in an expeditious manner to minimize loss to the Credit Union and its' members.
• Performs account and loan reviews of credit union members and employees as warranted to control existing fraud risks.
• Builds relationships with Compliance and Legal Departments, effectively communicating and transferring information for case investigations.
• Responsible for developing investigative plans, gathering and evaluating facts, conducting investigative interviews, writing investigative reports, handling calls of an emergency nature, and interacting with the law enforcement/intelligence community.
• Effectively communicates and provides fraud/investigative reporting with team members, leaders, and others involved in the credit union system.
• Assists team members of the front line and back-office functions with questions/concerns on identified instances of fraud or potential fraud.
• Creates and delivers fraud training of all staff for organization-wide fraud awareness.

Requirements

• Bachelor Degree or HND in Banking or related field required
• 2 - 3 years of experience in payment operations or related role is required.
• Experience with electronic investigations including but not limited to online banking