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  • Posted: Apr 20, 2026
    Deadline: Not specified
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  • Fez Delivery is a technology-driven company offering hassle-free last mile logistics services across Africa. The company was created to address major issues in Nigeria’s fragmented delivery ecosystem, providing solutions such as nationwide reach, professional riders, flexible pricing, and real-time feedback. Today, Fez Delivery helps individuals, SMEs, and...
    Read more about this company

     

    Operations Supervisor

    Role Summary

    • The Operations Supervisor is responsible for overseeing the day-to-day operations, ensuring that processes remain both efficient and effective, and leading a team to meet organizational goals.

    Your Role

    • Your responsibilities as an Operations Supervisor are as follows but not limited to; 
    • Ensure accurate record of shipments picked up by Riders.
    • Ensure that the SOPs are adhered to on a daily basis.
    • Complete daily call over- inventory, dash board update & packages sent out for delivery.
    • Establishing objectives for increased output and improved efficiency.
    • Liaise with Partners to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise on the job.
    • Ensure proper zoning of shipments assigned to Riders.
    • Formulate strategic and operational objectives.
    • Improve operational management systems, processes and best practices.
    • Provision of accurate information needed by Customer Service team or Partners on shipments.
    • Ensure daily call over with is done to ascertain that all items dispatched for deliveries were actually delivered and updated on the dashboard.

    The Requirements

    • Bachelor's degree in Business Administration, Operations Management, or related field.
    • Proven experience in an operational role, preferably in a supervisory capacity.
    • Strong analytical and problem-solving skills.
    • Excellent leadership and interpersonal abilities.
    • Proficiency in relevant software tools, including MS Office and any industry-specific platforms.
    • Ability to multitask and handle stressful situations.
    • Familiarity with industry regulations and operational best practices.
    • Strong organizational and time-management skills.
    • Excellent communication skills, both written and verbal.

    Top of Form

    • What’s in it for You?
    • Competitive pay & benefits 
    • Exciting career growth opportunities

    go to method of application »

    Warehouse Operations Supervisor

    Role Summary

    • The Warehouse Operations Supervisor is responsible for overseeing the day-to-day operations, ensuring that processes remain both efficient and effective, and leading a team to meet organizational goals.

    Your Role

    Your responsibilities as a Warehouse Operations Supervisor are as follows but not limited to;

    • Ensure accurate record of shipments picked up by Riders.
    • Ensure that the SOPs are adhered to on a daily basis.
    • Complete daily call over- inventory, dash board update & packages sent out for delivery.
    • Establishing objectives for increased output and improved efficiency.
    • Liaise with Partners to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise on the job.
    • Ensure proper zoning of shipments assigned to Riders.
    • Formulate strategic and operational objectives.
    • Improve operational management systems, processes and best practices.
    • Provision of accurate information needed by Customer Service team or Partners on shipments.
    • Ensure daily call over with is done to ascertain that all items dispatched for deliveries were actually delivered and updated on the dashboard.

    The Requirements

    • Bachelor's degree in Business Administration, Operations Management, or related field.
    • Proven experience in an operational role, preferably in a supervisory capacity.
    • Strong analytical and problem-solving skills.
    • Excellent leadership and interpersonal abilities.
    • Proficiency in relevant software tools, including MS Office and any industry-specific platforms.
    • Ability to multitask and handle stressful situations.
    • Familiarity with industry regulations and operational best practices.
    • Strong organizational and time-management skills.
    • Excellent communication skills, both written and verbal.

    Method of Application

    To apply, send your CV and cover letter to recruitment@fezdelivery.co

    Build your CV for free. Download in different templates.

  • Send your application

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