Ongoing Recruitment at Pest Terminators

Responsibilities:

• Manage office supplies and inventory, place orders as necessary and assist in the day-to-day running of the office.
• Handle correspondence, emails, calls, and mail.
• Organize and schedule meetings, appointments, and travel arrangements for staff.
• Implement administration and logistics procedures in line with organizational requirements.
• See to prompt collection of work orders (Pos) and submission of invoices and quotation
• See to timely preparation and submission of pre-qualifications and tenders documents.
• Assist in collating documents for both residential and corporate clients
• Maintain and update schedule for both Residential and Corporate clients.
• Prepare and manage documents, reports, and presentations as required.
• Ensure accurate record-keeping and data entry into databases or spreadsheets.
• Assist in the recruitment process by scheduling interviews and maintaining staff records.
• Coordinate office activities and operations to secure efficiency and compliance with company policies.
• Oversee office equipment and ensure they are in working condition.
• Liaise with building management for office repairs and maintenance.
• Manage office security by overseeing access control systems and maintaining security protocols.
• Assist in the preparation of reports, presentations, and documentation for meetings.
• Collaborate with management in various administrative matters and special projects as needed.
• Provide administrative support to executives or senior-level staff.
• Any other tasks as assigned.

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Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.