Latest Vacancies at Mercy Corps

Project/Consultancy
Duration: 12 Months
Slot: 3 Openings

Program / Department Summary

• The Driver will work within the Logistics department of Operational Support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.

General Position Summary

• The driver will provide safe transport services for MC program and support staff in the described AOR (Area of Responsibility).
• The driver will adhere to all traffic and MC safety rules and follow the transport guidelines required by the MC transport department.

Essential Job Responsibilities
Program Management:

• Operate MC vehicles as assigned by supervisor.
• Maintain vehicle log-sheets in accordance with MC policies/regulations.
• Check the vehicle conditions after each trip/routinely – report needs and problems to transport management.
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
• Keep the vehicle ready, clean and on standby – ready for use at all times.
• Assist, as required, with logistics in the office
• Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
• Report all maintenance needs of the vehicle to the operations lead within the office on a regular basis;
• Undertake field assignments as assigned.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

• None applicable

Accountability:

• Reports Directly To: Head Driver
• Works Directly With: Assistant Logistics Officer, other drivers. Co-ordinates with Mercy Corps program and operations staff in the office

Knowledge and Experience

• Valid driver’s license and experience driving 4x4 vehicles.
• Must respect and adhere to all safety and traffic rules.
• Basic understanding of English and fluency in all local languages is required.
• Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

Success Factors

• The successful candidate must be committed to assigned responsibility, having respect for time and be supportive to program activity.
• Should be helpful with guiding and assisting passengers. Ensure compliances with safety regulation during the trip.

Timeframe:

• Proposed Start date: 21stNovember 2022.
• Reports directly to: Head Driver.

Interested and qualified candidates should send Applications inclusive of Price quotation for a period of 12 month to: ng-quotations@mercycorps.org using the Position as the subject of the email.

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Requisition Number: PROGR003025
Location: Damaturu, Yobe
Employment Type: Full-time
Job Category: Programming
Reports Directly To: SBC Program Manager
Works Directly With: SBC Program Manager, Communication Specialist, COVID-19 Program MEL Officer, Finance, and Operations

Program Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic and market development and conflict mitigation.
• With the insurgency spilling over from the Northeast of Nigeria and causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
• As the COVID-19 pandemic continues to take a tremendous toll on the health, economic security and well-being of families and communities around the world, the need for an expanded and well-coordinated response by international and national non-governmental organizations (NGOs) and other civil society stakeholders working in partnership with governments is critical.
• The task of rolling out vaccines in low- and middle-income countries could not be more challenging, as COVID-19 cases continue to rise in countries and communities, threatening lives and challenging weak health systems.
• Compounding the demands of planning, vaccine supply, transport, cold chain, logistics and human resources, are the socio-behavioural obstacles of limited information, vaccine hesitancy, misinformation, rumour and misunderstanding that limit acceptance and uptake of the vaccine when it becomes available.
• As members of the INGO COVID-19 Collaborative, Mercy Corps and Care in Nigeria is implementing a 1-year program in Yobe State to support and accelerate efficient and equitable COVID-19 vaccine delivery.
• The same program will be implemented by Save the Children and World Vision in Zambia.

General Position Summary

• The Program Officer will support the Program Manager to oversee the efficient implementation of activities, working closely with key stakeholders in government, health, media and communities.
• He/She must have a good understanding of deploying social behaviour change communications (SBC) for the implementation of effective risk communication and community engagement.
• He/She will work with the Program Manager to identify new opportunities for mainstreaming SBC for the acceptance and uptake of the COVID-19 Vaccine uptake in the targeted communities.
• The officer is to ensure close interactions with the community members and local governance structures to promote awareness and facilitate sustained involvement of these stakeholders in Mercy Corps activities.
• He/she will report directly to the Program Manager.

Essential Job Responsibilities

• Support the Program Manager to increase COVID-19 vaccine uptake and trust between community members, leaders and health workers in collaboration with CARE and key stakeholders including the State Ministry of Health and community committees.
• Work with the MEL Officer to conduct relevant assessments and monitoring of implementation to ensure interventions meet the program goals.
• Engage and conduct community stakeholders’ sensitization on the program activities and approaches.
• Mobilize targeted beneficiaries /participants to fully engage in the program to realize the intended objectives.
• Lead on logistics and training plans for community leaders and community health workers to provide clarity on vaccine product safety, efficacy and dosing regimens, and access points/requirements for vaccination.
• Coordinate and track the activities of the community resilience groups and local governance structures, especially with relations to sensitization, action planning and involvement in learning sessions.
• Support the documentation of weekly/monthly implementation progress report and impact highlights with the Program Manager.
• Participate in all strategic planning meetings and activities, gathering and sharing relevant information with all relevant actors.
• Participate in relevant coordination platforms and forums, with Mercy Corps and National technical working groups to share learnings and leverage on proven approaches to inform implementation.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
• Promote and contribute to the integration and mainstreaming of conflict sensitivity, gender and other pertinent cross-cutting issues into program implementation.

Finance & Compliance Management:

• Ensure compliance with Mercy Corps’ regulations and use of Mercy Corps’ procurement and finance processes

Security:

• Ensure compliance with security procedures and policies as determined by country leadership;
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• Mercy Corps’ team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field programs.

Knowledge and Experience

• Bachelor’s Degree in Social Sciences, Public Administration, Development Studies or other relevant fields from a recognized University.
• 2 years of work experience with a local or international NGO working with marginalized communities with community engagement or COVID/health-related programming.
• Proven experience in capacity building, coordinating activities, developing plans and drafting reports.
• Strong interpersonal, communication and presentation skills and capacity to maintain relations with community leaders. Experience in building and maintaining strong/productive relations is required.
• Proficiency in computer use particularly Microsoft Office (Outlook, Word, Excel, PowerPoint) is preferred.
• Strong interpersonal, writing, and oral presentation skills in English is a requirement. Knowledge of Kanuri and Hausa is required while other local languages are an added advantage.
• Demonstrated attention to detail, ability to follow procedures, strong leadership and proven team building experience, ability to meet deadlines and work independently is required.
• Willingness to spend much time in the field and work closely with program target groups.

Success Factors:

• The selected team member must have a strong background in Behavioral Change Communication (BCC) and knowledge of risk communication and community engagement strategies.
• The person should demonstrate a sound knowledge of demand generation for vaccine/health-related or community-led interventions.
• He/She has great interpersonal communications skills for ensuring inclusive involvement of all stakeholders involved and the modalities involved in efficiently monitoring implementation.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Requisition Number: PROGR003016
Location: Lokoja, Kogi
Employment Type: Full-time
Job Category: Programming
Travel Required: Yes
Reports Directly To: CIPP Program Manager, with dotted reporting lines to the Deputy Chief of Party and the Chief of Party based in Abuja.
Works Directly With: The Programs and Operational teams in Abuja and across CIPP’s states of implementation

Program / Department Summary

• The Community Initiatives to Promote Peace (CIPP) Activity is a 60-month Cooperative Agreement with the United States Agency for International Development (USAID), and aims to strengthen skills and relationships that will empower communities to prevent and/or respond to violence and violent extremism, and foster enabling environments for peace through policy advocacy, media outreach, and linkages to development programs.
• The CIPP Activity is implemented by Mercy Corps Nigeria in partnership with the African Radio Drama Association (ARDA), Interfaith Mediation Centre (IMC), Pastoral Resolve (PARE), Savannah Centre for Diplomacy Democracy and Development (SCDDD), and the Social Justice and Human Development for Peace Initiative (JDPC).
• The CIPP Activity is implemented in six states: Kano, Kaduna and Katsina (North-west), Benue, Kogi and Plateau States (North-central).

General Position Summary

• The CIPP State Program Officer is responsible for the day-to-day implementation of the program in the respective states. S/he will support the implementation of activities related to peace building and conflict management with key actors such as farmers, herders, religious leaders, religious institutions, government institutions and other appropriate actors.
• The Officer will support the facilitation and implementation of joint conflict prevention and PVE plans, and the facilitation of events related to advocacy and relationship building initiatives.
• S/he will also provide support to all other activities related to the USAID-funded CIPP Program, and will ensure smooth, timely, and compliant implementation in the respective states.
• The Program Officer will liaise frequently with implementing partners, community members, conflict actors, religious leaders, and represent Mercy Corps at relevant meetings.
• The Program Officer in each state will work closely with the Program Manager, Senior Program Officers, Communications Officer, MEL team, and Operations staff (including finance and operations) to ensure that activities implementation are according to plan, schedule, budget and required quality.

Essential Job Responsibilities
Program Implementation:

• Support technical aspects of the peacebuilding and conflict management program by assisting with the development of activities concept notes, budget and agendas, and curricula as appropriate.
• Facilitate and co-facilitate community meetings, events, and training as required.
• Ensure implementation of activities is on time, on target, within budget and right quality.
• Liaise with CIPP partner organizations and potential resource persons as needed.
• Support the Program Manager in overseeing the performance of program implementation by partners and conduct frequent field visits to program sites.
• Build strong relationships with key actors such as government MDAs, I/NGOs, CSOs, private sector and the communities at large.
• In collaboration with the MEL team, coordinate the implementation of relevant surveys, needs assessments, data and information collection for ongoing monitoring.
• Develop activity work plans and manage day-to-day activity implementation in the state.
• Ensure that program implementation is responsive to community needs, meets targets, and is carried out in line with best practices.
• Establish and maintain effective program reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate.
• Ensure effective community engagement to create enabling environment and ownership.
• Submit weekly program updates including success stories to supervisor.
• Update the Program Issue Log, Risk Register and Incident Tracker as appropriate.
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.
• Undertake all the required trainings by Mercy Corps, and other professional advancement courses.

Representation and Coordination:

• Intentionally engage with government ministries, departments and agencies (MDAs) to sustain acceptance and promote collaboration with CIPP’s interventions.
• Represent Mercy Corps in the state at government, donor, NGO, community meetings in close coordination with the Project Manager.
• Coordinate activities with implementing partners, local government representatives, religious leaders, other international and local organizations operating in the same state/geographic area, as well as with other Mercy Corps programs in Nigeria

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Finance & Operational Compliance:

• Ensure compliance with all Mercy Corps’ and Donor’s regulations.

Safety / Security:

• Ensure compliance with Mercy Corps’ Safety/Security procedures and policies as determined by country leadership. Proactively ensure that teams and program participants/recipients are aware of policies and operate in a safe/secure environment.

Accountability to Program Participants / Recipients:

• Mercy Corps team members are expected to apply international standards of accountability, specifically to our program participants/recipients and to guide international relief and development work, while actively engaging the program participants/recipients (government, communities, etc) as equal partners in the design, monitoring and evaluation of field interventions.

Knowledge and Experience

• BA/B.Sc Degree and above in Social Sciences such as Peace and Conflict Management, International Law, or related fields.
• Four years and above relevant experience in implementing multifaceted conflict management and peacebuilding interventions in conflict and transitional contexts.
• Experience working with local and state government authorities, I/NGOs, traditional leadership, and community groups.
• Demonstrated and progressive ability for creative and flexible program design and implementation.
• Ability to effectively represent Mercy Corps to key stakeholders.
• Effective oral, written communication and reporting skills in English language.
• Medium to high level of communication and facilitation skills in the Hausa language (and other appropriate local dialects) will be an added advantage.
• Ability to work respectfully and effectively with socially, ethnically, and religiously diverse teams and groups in sensitive environments.
• Possess internationally recognized professional certifications in project or program management, or a commitment to obtain the qualification in the early months of work.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members
• Experience managing community-based peacebuilding and conflict management interventions
• Strong training and capacity-building experience
• Demonstrated understanding of the conflict dynamics in the Northcentral Nigeria

Behaviours:

• Charismatic and inspires confidence from team members.
• Pays attention to detail and capable of carrying out given tasks as effectively as possible.
• Dedicated and devoted to a task or purpose with loyalty or integrity

Motivations:

• Inspired to perform well and able to contribute to the success and impact of the program and the organization.
• Inspired to complete assigned tasks within authorization.
• Inspired to research extensively and perform with little help.

Success Factors:

• The most successful Mercy Corps staff members have strong commitments to teamwork and accountability, thrive in evolving and changing environments, and make effective written and verbal communication a priority in all situations.
• Must be able to work independently and show initiative. Strong leadership, communication, and management skills are essential.
• Understands peacebuilding principles and their application to program implementation.
• Must be able to solve problems and multi-task on a range of administrative and programmatic issues.
• Able to interact effectively with international and national personnel is required.

Travels:

• The post holder will be based in Lokoja, Kogi State, with travel to all CIPP locations within the state

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Requisition Number: ROVIN003029
Job Category: Finance & Compliance
Travel Required: Yes
Supervisory Responsibility: None. However, the position will require back-stopping that will have supervisory responsibility
Reports Directly To: Finance Director
Works Directly With: All Mercy Corps Nigeria team members including Department Directors/Managers, Program Directors/Program Managers, Team Leader, and headquarters team members at MCE and MC PDX, as appropriate

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Nigeria including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures.
• To ensure that financial resources are utilized efficiently and effectively, the Finance Department ensures adequate coverage/backstopping, routine training, and ongoing support to all field offices.

General Position Summary

• Working under the Finance Director based in Abuja, the Roving Finance and Compliance Manager will support the reporting of financial information and ensure that the Country Office complies with Mercy Corps policies, procedures and donors’ grants and contracts requirements.
• In addition, this position supports the Finance Director in the overall management of the country-wide accounting, capacity building of the national team members, and with frequent travel to the field sites, plays a coordinating role with the different departments and functions within the country finance system.

Essential Job Responsibilities
Finance & Compliance Management:

• Perform financial review of purchase requests, purchase orders, and payment requests to ensure compliance with MC policies and procedures and donors’ requirements.
• Perform timely and accurate financial reviews of the monthly payroll and coordinate with HR/Admin to improve the process as needed.
• Perform compliance reviews of in-country processes including procurement, logistics, stock management, HR & Admin, and coordinate with the relevant departments to correct and improve as needed.
• Support of sub-office finance staff with frequent travels to relevant sub-offices.
• Provide advice, training, and consultation on compliance with MC policies and procedures as well as donor compliance requirements.
• Support the creation and maintenance of systems that ensure effective and transparent use of financial resources for timely and informative reporting in line with donors’ and Mercy Corps’ policies and procedures.
• Ensure grant files are maintained and up to date in accordance with Mercy Corps’ minimum program requirements.

Program Development & Reporting:

• Take part in the development of new programs as assigned by the Finance Director; lead the budgeting process and ensure budget proposals are in-line with Mercy Corps’ minimum requirements and donors’ regulations.
• Prepare and update monthly grant spending reports (Budget vs. Actuals, BvAs) of assigned programs if/when needed, including administrative/operational projections; work with program managers to ensure program projections are updated; together with the relevant program managers and staff members, review BvAs and projections, to ensure program implementation is on time, target and budget
• Lead the consolidation of the monthly cash-flow projections
• Consolidate and prepare financial reports including budget projections of assigned programs.

Accounting:

• With support to the finance officers in Abuja and Maiduguri, support in the process of the month-end closing including but not limited to:
  • Ensuring all transactions for the month are posted in the accounting system and reviewed for any necessary corrections;
  • Prepare timesheet allocations for international staff and review and post timesheet allocations for national staff;
  • Prepare/review of employee receivables accruals and any other relevant/required monthly accrual entries;
  • Work with HQ on tracking intercompany/interagency transactions;
  • Prepare/review necessary reclassification entries and other accounts’ adjustments;
  • Run month-close allocations in the accounting system;
  • Work with the Finance Director on monthly reconciliation of balance sheet accounts, review, monitor, and control balance sheet accounts’ balances;
• Support the Finance Director and senior finance officers in month-end and year-end HQ required reports, quarterly balance sheet reconciliation reports, fiscal year-end reports, statutory deductions reports and other taxable benefits reports.

Sub-Grants & Compliance:

• Support maintenance of a filing system for sub-grants and related documents as required by policies and regulations of Mercy Corps.
• Support in the pre-award assessment process as well as the contracting and closeout processes; ensure that all steps are properly documented in accordance with Mercy Corps’ minimum program requirements
• Help ensure subgrantee payments are on time and subgrant financial reports are properly reconciled.
• Review subgrantee financial reports, manage and assist in subgrantee site audits and follow up on subgrant compliance issues. Ensure subgrantee information is entered and updated in the accounting system on a regular basis.

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Provide coverage and backstopping for FMs/SFOs/FOs when on leave or under recruitment.
• Advise Finance Director on training needs for the country and provide training support to finance staff across the country
• Assist in short-term finance projects/issues and follow up on potential financial compliance issues
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide team members (new and old) with information, tools and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.

Strategy & Vision

• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

Security:

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• A University Degree in Degree in Finance, Accounting or a related Business Management field is required.
• Two to five years of finance experience, including budgeting and grant management;
• At least four years of high-level finance management experience with international NGOs.
• Strong background in compliance, donor regulations (USAID, UN agencies, FCDO and EU), and coordination with operations, program departments and partners.
• Good understanding of accounting and proven experience in managing financial systems, payroll, and balance sheet accounts.
• Experience in financial analysis and reporting within non-profit organizations.
• Experience in budgeting for various donor proposals.
• Experience in leading internal and external audit is a strong asset.
• Experience in training and capacity building of staff.
• Advanced computer skills in MS Office programs is required, particularly Excel;
• Fluent written and oral communication in English is required.

Success Factors:

• The ability to interact effectively with international and national personnel is required.
• A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary.
• A high professional standard of finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential.
• The ability to take financial data and present it in meaningful financial reports is essential.
• The Roving Finance & Compliance Manager must be willing to travel to all Mercy Corps field offices and project sites for short and long term assignments.

Living Conditions / Environmental Conditions:

• The Roving Finance and Compliance Manager is based in the capital city Abuja.
• Air travel is necessary to get to some field locations.
• Mobile phones services are widely available.
• Internet is available in all Mercy Corps offices with some inconsistencies in the most remote sites.
• This position requires frequent travel by road and air to field offices.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on short term assignments.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

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Requisition Number: ACCOU003028
Job Category: Finance & Compliance
Travel Required: Yes
Supervisory Responsibility: Abuja Senior Finance Officer, Finance Officer and Finance Assistant(s)
Reports Directly To: Finance and Compliance Director
Works Directly With: Finance Managers, Field Finance/Accounting staff, Program staff, HR and Operations staff, HQ IFOs / AFOs, Sub-award Unit

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Abuja including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the country team to ensure that financial resources are used efficiently and effectively.

General Position Summary

• Working in the Finance Department under the direction of the Finance and Compliance Director, the Accounting Manager will have primary responsibility for management & effectiveness of Mercy Corps Nigeria's accounting function.
• The Accounting Manager will ensure a high level of efficiency as well as accuracy and completeness of accounting records. This role will also provide training, coaching and regular feedback to finance staff taking part in or managing the monthly accounting cycle, ensuring all accounting controls are effective both at field and country offices.
• As required, the Accounting Manager will examine the accounting function staffing structure and make necessary adjustments to ensure functional roles and clearly designated responsibilities.
• S/he will ensure standard routine accounting practices in all offices as stated in minimum performance indicators and complete the relevant payroll, Tax and HQ accounting reports for Mercy Corps Nigeria.

Essential Job Responsibilities
Accounting Management & Team Capacity Building:

• Responsible for management and oversight and effectiveness of accounting function within the Finance Department; ensures country-wide coordination, preparation and the on-time submission of the monthly reporting package to HQ and FY-end close-out process
• Oversee and coordinates timely preparation of month-end/quarterly balance sheet account reconciliations.
• Oversee the maintenance of all accounting records, ensuring that records are complete, accurate and safeguarded in compliance with MC policies and local laws.
• The lead in the accounts management, upgrades and implementation of any changes in the accounting software (Navigator Citrix System)
• Oversee daily entries into the system, identifies errors and coordinates with respective team members any corrective actions; does and follows up on regular transaction review and posting within Navigator
• Monitors and reviews process and accuracy of transaction entry in all MC Nigeria offices; regularly review balance sheet accounts, coordinates corrections and reclasses with the team, review and post journal entries.
• Oversee national staff payroll processing, accruals, reconciliations, end-of-service and statutory deduction calculations.
• Review Potential procurement of a payroll system and offer a continuous review of the payroll system.
• In charge of month-end and fiscal year-end closure / General ledger finalization & submission to HQ offices for review; the main point of contact with HQ on all accounting matters
• Ensure that accounting records are always organized (soft and hard copies) and are accessible for easy review and retrieval.
• Ensure compliance with Nigeria's statutory requirements (PAYE, WHT, pension, etc.); monitors timely remittances to relevant institutions, and liaise with relevant tax consultants and authorities
• Provide regular transaction reviews as per the AAM level assigned
• Monitor cash and bank balances and coordinate monthly cash flow requests from field offices to ensure accuracy and support consolidated country cash flow requests to HQ.
• Contributes to the development and update of local accounting and other policies; as member of finance management team assist with interpretation and enforces implementation and compliance with any HQ and locally developed policies
• Daily management of finance staff through training, scheduling, coaching and regular communication of job expectations to ensure minimum accounting controls are effective.
• When required, review and delineate clear roles and responsibilities within the accounting function, communicate clearly any changes required and ensure that team understands their roles
• Train the relevant finance staff on the month-end accounting close process and adjustments, ensuring the accuracy and completeness of the ledger entries and all supporting documentation within the country; train the team on the maintenance of hard and soft copies of accounting records as per MC policies and local law requirements
• Train and support field finance officers with the aim to reduce coding errors, building their capacity and increasing efficiency across the team.
• Support audit efforts from the accounting function, both internal & external audits; Assist the Finance Director in responding to audit inquiries.
• Other duties as assigned
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular feedback.
• Supervise, hire and orient new team members as necessary.
• Provide team members with information, work plan, tools, and other resources to improve performance and reach objectives.
• Contribute to country team-building efforts, help team members identify problem-solving options, take ownership and be accountable.
• Ensure the integration of all team members into relevant decision-making processes.

Security:

• Ensure compliance with security procedures and policies as determined by country
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves

Knowledge and Experience

• A University Degree in Accounting or equivalent certification is required (CPA, ACA or ACCA preferable).
• Five years of experience in the Finance Department of an international NGO is preferred.
• Demonstrated experience training others on financial systems.
• Four or more years of general ledger accounting experience is required.
• Knowledge of Nigeria tax regulations
• Demonstrated competency with computerized general ledger software.
• Advanced computer skills in MS Office programs, particularly Excel.
• Prior management experience and strong organizational skills.
• Excellent oral and written English skills.

Success Factors:

• The ability to interact effectively with international and national personnel is required.
• A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary.
• A high professional standard of finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential.
• Training will be a key output/success factor of this role to ensure that the Nigeria finance team are structured and properly trained to perform their functions with minimal oversight.
• The Accounting Manager must be willing to travel and spend at minimum 20% of his/her time in Mercy Corps field offices.

Living Conditions / Environmental Conditions:

• The Accounting Manager is based in the capital city of Abuja. Air travel is necessary to reach some field locations.
• Mobile phone services are widely available. Internet is available in all Mercy Corps offices and Guest Houses with some inconsistencies in the most remote sites.
• This position requires travel by air and road to field offices.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.
• Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

go to method of application »

Requisition Number: PROCU003026
Location: Maiduguri, Borno
Employment Type: Full-time
Job Category: Operations, Procurement, Logistics
Travel Required: Yes
Supervisory Responsibility: Directly supervises all Procurement team members/staff in Mercy Corps Nigeria
Reports Directly To: Director of Operations
Works Directly With: Field managers, Program Managers, Finance Manager, HR Manager, Operations Coordinators, and all Operations team as required

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

• The Procurement Manager will be responsible for supervising all purchases of goods, services and works of Mercy Corps’ Country program.
• S/he will train and oversee a team while ensuring that a support strategy for healthy,robust,and integrated systems is in place.

Essential Job Responsibilities
Strategy & Vision:

• Analyze the procurementteam set up in every office. Propose adjustment; recruit and train staff accordingly to guarantee a high-performing and professional team is in place.
• Develop/improvethe management tools necessary to make optimal decisions
• Provide senior leadership with the data and analysis necessary to make optimal decisions.
• Analyze and propose changes to procedures based on needs and risk management.
• Orientate procurement staff and provide service-oriented training to enable work with other non-procurement staff effectively.

Procurement Management:

• Provide direct support to and ensure that all MC Nigeria offices have high standards in procurement.
• Ensure that the procurement Team and all relevant employees have correctly assimilated and applied the new field Procurement Policies and procedures FP3
• Provide training to staff on this news policy (or refresher training as necessary)
• Assist Program and operational personnel in the regular procurement planning meetings.
• Work closely with program managers, Operations director and operations Managers to develop/ updatepolicies, procedures and set up better adapted to procurement for emergency programs.
• Lead the implementation of market surveysin all locations where Mercy Corps operates
• Maintain files on market prices forcommonly boughtitems.
• Organize proper filing of the procedure-related documentation accordingtomercy corps standards
• Maintain a comprehensive dashboard for procurement to ensure follow-up and analysis is updated on a weekly and monthly basis.
• Engage with program managers for the development and regular updating of procurement plans for each project
• Regularly produce purchase status and completed purchases reports using the Ongoing PR Master List and PR Master List
• Maintain a comprehensive dashboard for procurement; to ensure good planning of allupdateson a weekly and monthly basis.
• Ensure ongoing communication with the different departments to ensure good planning of all purchasesin a collaborative and respective manners
• Ensure maximum use of Master Agreement and yearly renewal of these agreements
• Ensure that Mercy Corps’ procurement activities are legal and moral.
• Establish MSA&MPAs supplier agreements for commonly used items
• Ensure all contracts and contractual terms are respected by supplier and mercy corps and respect local legislation
• Ensure all tenders are done in accordance with the procedure and archived according to mercy corps procedures

Team Management:

• Provide team members with information,toolsand other resources to improve performance and reach objectives
• Provide direct support toensurethat all MC Nigeria officesmeetminimum standards in procurement management.
• Guide and supervise the team according to the performance revealed in the dashboard
• Create and sustain a working environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicateexpectationsand provide constructive feedback via regular performance reviews.
• Supervise,hireand orient new team members as necessaryand provide full orientation for the newly hired team members
• Review job descriptions as necessary and include performance indicators. Conduct annual performance evaluation.
• Develop and implement KPIs for the procurement team
• Ensure training and capacity building for procurement team membersin order toincrease the level of technical ability and skills within the department
• Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
• Implement a management dashboard to provide accurate data on the department’s performance and proposes as well as implementchanges

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations
• Uphold Mercy Corps' zero-tolerance policy against corruption
• Provide training to program team members on procurement compliance procurement tools use

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Knowledge and Experience

• BA/BS Degree in Supply Chain Management and/or International Business in a relevant Business field.
• 5+ years of experience sitting up managing procurement systems with INGOs with supervisory responsibilities.
• Demonstrated understandingof a complexenvironment. Related security concerns and appropriate response with experience in a secure context
• Strong organizationalskills:ability to interact effectively with international and national personnel in a sensitive environment.
• Excellent oral and written English skills.
• High level of computer skills in MS Office programs.
• A demonstrated ability to multi-task and process information into action so as to not delay program activities.
• A clear understanding of procurement ethics and donor (USAID, EU, DFID,OFDA) compliance is essential.

Success Factors:

• The successful Procurement Manager will be good at problem-solving andhave the ability towork out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations.
• S/he will maintainstrong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training capacity, while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities.
• S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites.
• The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Living Conditions / Environmental Conditions:

• The position will be based in Maiduguri, Borno State, Nigeria and requires travel to other offices 60%. Security in the field locations requires additional vigilance and accessibility will be reassessed continuously.
• Access to good medical services in the field is limited. Phone communication, internet, electricity, and water is available but might be erratic.
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.