Jobs at Stanbic IBTC

Securities Settlement for Equities, Fixed Income (NGN) and Eurobonds

• Monitor settlement instructions received on BaNCS and ensure no instruction is missed.
• Ensure proper matching of instructions received with Counter Party for fixed income and brokers contract notes for Equities.
• Following up with Brokers and/or clients on missing instructions /contract notes
• Sending of non-matching MT548 to swift enabled clients and emails to other clients for trades not matched.
• Monitor settlement instructions received on BaNCS and ensure no instruction is missed
• Loading trades manually on Bancs for non-swift enabled clients.
• Repairing trades that do not come in STP.
• Ensure that MT548 for late and failing trades are sent on Bancs.
• Manually prepare cash projection report for requesting clients.

Qualifications

• BSc in Economics or related field.
• Relevant Professional certification can be an added advantage.

Experience:

• Minimum 2years experience within the corporate financial service sector
• Proficiency in MS Excel package will provide added advantage

Behavioural Competencies:

• Checking Things
• Developing Expertise
• Embracing Change
• Following Procedures
• Interacting with People

Technical Competencies:

• Client Servicing
• Continuous Process Improvement
• Deal or Trade Life Cycles
• Local Market Knowledge
• Settlement Process
• Settlement Systems

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To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions.

Key Responsibilities

• Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
• Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Qualifications

• University Degree

Experience

• Demonstrated 3–7 years’ strong knowledge of the bank’s products, compliance frameworks, and regulatory requirements governing financial services, supported by previous experience in branch banking and customer-facing operations.

Behavioural Competencies:

• Articulating Information
• Embracing Change
• Establishing Rapport
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Producing Output
• Seizing Opportunities
• Showing Composure
• Team Working
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Active Listening
• Banking Process & Procedures
• Customer Understanding (Consumer Banking)
• Product and Services Knowledge
• Product Knowledge (Consumer Banking)
• Risk Identification
• Telephone Caller Handling