Job Offers at Procept Associates Professional Services Limited

Job Summary

• We are currently recruiting to fill the position of Officer, Programs Management & Delivery Support.
• This role will provide governance, coordination, and operational support to ensure effective planning, execution, and monitoring of programs and initiatives.
• The officer will be responsible for developing and maintaining program templates and documentation such as project charters, RAID logs, and reports, while ensuring alignment with delivery standards, timelines, and organizational objectives.
• In addition, the position will play a key role in strengthening delivery practices through knowledge management, methodology development, and effective resource allocation.

Job Description
Program Planning & Execution:

• Assist in developing program plans, schedules, and budgets in alignment with strategic priorities.
• Support subject matter experts (SMEs) and key stakeholders in defining objectives, deliverables, and success metrics.
• Coordinate program activities and ensure timely completion of milestones.
• Schedule and allocate consultants to projects based on skills, availability, and utilization targets.

Governance & Documentation:

• Develop and maintain standard program/project management templates, including project charters, RAID logs, status reports, and change request forms.
• Ensure all program documentation complies with governance standards and is easily accessible to stakeholders.
• Maintain central repositories for project documentation, frameworks, and templates.
• Create reusable methodologies, tools, and delivery frameworks to standardize delivery across engagements.

Monitoring, Reporting & Control:

• Track program performance against agreed KPIs and deliverables.
• Prepare and update dashboards, program reports, and executive summaries.
• Maintain risk and issue registers, escalating items where required.
• Support compliance with organizational program governance frameworks.

Stakeholder Coordination:

• Schedule and facilitate meetings, workshops, and stakeholder briefings.
• Follow up on action items and ensure timely resolution of issues.
• Support collaboration between internal teams and external partners to ensure delivery alignment.

Process Improvement & Knowledge Management:

• Identify and recommend opportunities to streamline delivery processes.
• Conduct post-program reviews and document lessons learned.
• Capture, organize, and share project knowledge, best practices, and institutional learnings to strengthen delivery capabilities.
• Enhance and update templates to reflect best practices and lessons learned.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Project Management, Business Administration, or other related field.
• Minimum of 2–3 years of proven experience in program or project management, preferably within a consulting environment.
• Professional certification in project management (such as PRINCE2, PMP, CAPM, or Agile/Scrum) is highly desirable.
• Proven experience in developing and managing program documentation, templates, dashboards, and governance frameworks.
• Strong background in scheduling, resource planning, and workload allocation across multiple projects.
• Demonstrated ability to apply process improvement methodologies and create standardized tools/frameworks for delivery.
• Excellent analytical and problem-solving skills, with the ability to track performance metrics and ensure alignment with organizational objectives.
• Proficiency in project management and collaboration tools (e.g., MS Project, Asana, Jira, Trello, SharePoint, or equivalent).
• Strong interpersonal and communication skills, with the ability to coordinate multiple stakeholders across different teams and regions.
• High attention to detail, organizational discipline, and ability to manage competing priorities under pressure.

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Job Summary

• We are currently recruiting to fill the position of Assistant General Manager, Client Relationship & Growth.
• The ideal candidate is expected to be a seasoned professional with at least ten (10) years of overall experience, including a minimum of five (5) years in consulting.
• In this capacity, the position is responsible for driving client acquisition, retention, and business growth across target markets, with a strong emphasis on relationship management, strategic market positioning, and sales leadership.
• The role will lead initiatives to deepen client engagement, identify new business opportunities, and deliver revenue growth strategies aligned with organizational objectives, with a particular focus on the African market.

Key Responsibilities
Client Relationship Management:

• Build, nurture, and sustain strong relationships with key clients, decision-makers, and stakeholders.
• Serve as the primary escalation point for high-value clients, ensuring prompt resolution of issues and exceptional customer experience.
• Develop and execute client engagement plans to strengthen loyalty and promote repeat business.

Business Growth & Market Expansion:

• Identify, evaluate, and pursue new business opportunities across sectors and regions in Africa.
• Lead business development efforts, including proposal development, negotiations, and deal closures.
• Monitor industry trends, competitor activities, and emerging market opportunities to inform strategic decisions.

Sales Leadership & Performance Management:

• Drive sales growth by setting performance targets, monitoring progress, and implementing corrective actions as needed.
• Mentor, coach, and support sales teams to enhance productivity and effectiveness.
• Oversee the development and execution of sales strategies tailored to regional market conditions and client needs.

Strategic Planning & Execution:

• Collaborate with leadership to design and implement business growth strategies.
• Translate market insights into actionable plans and client solutions.
• Manage revenue forecasts, sales pipelines, and performance reporting.

Partnership Development:

• Establish and maintain strategic partnerships to expand the company’s footprint and service offerings.
• Represent the organization at industry events, conferences, and client meetings.

Operational Excellence:

• Ensure effective use of CRM systems, sales analytics tools, and market intelligence platforms.
• Promote a culture of high performance, accountability, and client-centricity.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
• Minimum of 10 years’ overall professional experience, including at least 5 years in consulting (preferably within a top-tier or mid-tier consulting firm), with proven expertise in sales management, driving business growth, and leading sales teams across the African market.
• Entrepreneurial mindset with the ability to identify and capitalize on emerging opportunities, drive innovation, and navigate ambiguity and uncertainty within the African market.
• Deep understanding of African business cultures, market dynamics, and consumer behaviour across different regions and industries.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence key stakeholders at all levels within the African market.
• Strategic thinker with strong analytical skills and the ability to translate market insights into actionable sales strategies tailored to the African context.
• Results-oriented mindset with a track record of achieving and exceeding sales targets and objectives in the African market.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing market conditions and business priorities within Africa.
• Proficiency in CRM systems, sales analytics tools, and other relevant software applications.
• Ability to travel occasionally within Africa as required.

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Job Summary

• We are currently recruiting to fill the position of Manager, Marketing & Communications.
• This role will be responsible for developing and executing marketing and communication strategies that strengthen the organization’s brand, promote its training, consulting, technology expertise, and e-learning offerings, and deepen engagement with target audiences across Africa.
• The role will oversee brand positioning, integrated campaigns, digital presence, stakeholder communications, and promotion of the firm’s thought leadership, ensuring messaging resonates with diverse African markets and drives sustainable business growth.
• The Manager will also own website development and management, requiring hands-on skills for updating, maintaining, and optimizing content.
• This position will provide direct support to the sales and business development function, ensuring marketing strategies translate into measurable growth opportunities.

Key Responsibilities
Strategic Marketing & Brand Management:

• Develop and implement marketing strategies that effectively promote the organization’s training programs, consulting services, technology services, products, and e-learning courses within African markets.
• Position and differentiate the brand to reflect thought leadership and expertise in the African professional services and workforce development space.
• Conduct market research and competitor analysis to identify trends, customer needs, and emerging opportunities across different African regions.
• Ensure brand identity and messaging are culturally relevant and consistent across all platforms.

Corporate Communications:

• Develop internal and external communication strategies that enhance the organization’s reputation and visibility in Africa.
• Produce press releases, newsletters, case studies, and thought leadership content that showcase insights, industry perspectives, and impact stories from African markets.
• Maintain strong relationships with African media outlets, professional networks, and industry associations to amplify thought leadership positioning.

Campaign Management & Digital Marketing:

• Design and execute integrated marketing campaigns tailored to African markets for business intermediary, outsourcing and professional services (consulting and training).
• Manage the organization’s digital presence, including website development and management, SEO strategies, social media campaigns, and email marketing.
• Create culturally relevant, engaging content such as blogs, webinars, and promotional videos that highlight thought leadership and expertise.
• Analyze campaign performance across African regions and recommend improvements.
• Work closely with the sales and business development team to align campaigns with lead generation, client acquisition, and revenue growth targets.

Product Marketing (Business Intermediary, Outsourcing, Professional Services — Consulting and Training including E-learning):

• Collaborate with subject matter experts to create marketing collateral for corporate clients and learners that reinforce the firm’s thought leadership.
• Plan launches for new courses, consulting packages, and online learning products designed for African markets.
• Develop outreach campaigns targeting industries, professional bodies, and government agencies across Africa.

Event Management & Stakeholder Engagement:

• Support the planning and coordination of training workshops, client seminars, webinars, product launches, and conferences that position the firm as a thought leader.
• Represent the organization at industry events, exhibitions, and networking forums.
• Work closely with local teams or partners to ensure high-quality event delivery.

Team Leadership & Budget Management:

• Lead and mentor the marketing team to deliver African market-focused campaigns.
• Manage marketing budgets to achieve maximum ROI in different African markets.
• Oversee use of marketing tools and analytics to monitor performance.

Process Improvement & Innovation:

• Review marketing processes to enhance impact across multiple African regions.
• Explore new marketing technologies and channels suited to African audiences.
• Continuously integrate thought leadership initiatives into marketing strategies to sustain brand authority.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field. A Master’s degree is an added advantage.
• Minimum of 5 years progressive experience in marketing and communications, preferably within professional services, consulting, outsourcing, or training/e-learning sectors.
• Proven track record of developing and executing integrated marketing campaigns that drive brand positioning, thought leadership, and business growth across multiple markets.
• Strong experience in content creation and thought leadership development (articles, white papers, case studies, industry insights, webinars).
• Demonstrated expertise in digital marketing, including SEO/SEM, social media strategy, email marketing, and analytics.
• Hands-on experience in website management, including updating, optimizing, and maintaining content for visibility and lead generation.
• Excellent writing, editing, and storytelling skills with the ability to craft compelling, culturally relevant messages for diverse African audiences.
• Strong media relations skills and experience building relationships with press, industry associations, and professional networks.
• Experience supporting sales and business development functions through marketing strategies that generate measurable growth opportunities.
• Leadership capability with experience managing teams and budgets effectively.
• Creative, innovative mindset with the ability to adapt strategies to dynamic African markets.