Latest Jobs at Dover Engineering Limited

Responsibilities:

• Administrative Support: Provide administrative support to the team, including managing correspondence, scheduling meetings, and handling office-related inquiries.
• Office Operations: Oversee day-to-day office operations, including maintaining office supplies, equipment, and facilities, and ensuring a clean and organized workspace.
• Team Coordination: Act as a central point of contact for team members, assisting with travel arrangements, expense reports, and other administrative tasks as needed.
• Data Management: Maintain and organize electronic and physical records, files, and databases, ensuring accuracy and confidentiality.
• Process Improvement: Identify opportunities to streamline administrative processes and implement solutions to increase efficiency and productivity.

Qualifications:

• Proven experience as an office manager, administrative assistant, or similar role.
• Excellent organizational and multitasking skills, with a keen eye for detail.
• Strong communication and interpersonal abilities, with a customer service-oriented approach.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Problem-solving mindset and proactive approach to addressing challenges.
• Bachelor's degree in business administration, office management, or a related field (preferred).

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• As a Front Desk Officer, you will serve as the primary point of contact for clients, visitors, and staff, providing excellent customer service and administrative support. You will play a crucial role in creating a positive first impression and ensuring smooth operations at the front desk.

Responsibilities:

• Client and Visitor Interaction: Greet clients and visitors warmly and professionally, ensuring a welcoming environment and offering assistance as needed.
• Telephone Management: Answer incoming calls promptly and courteously, directing calls to the appropriate staff members and taking messages accurately when necessary.
• Appointment Scheduling: Schedule appointments and meetings for staff members, coordinating with clients and internal teams to find suitable time slots.
• Visitor Registration: Register visitors, issue visitor badges, and maintain accurate records of visitor logs in compliance with company security protocols.
• Document Handling: Receive, sort, and distribute incoming mail and deliveries, as well as organize outgoing mail and courier shipments.
• Administrative Support: Provide administrative assistance to various departments, including filing documents, data entry, and maintaining office supplies inventory.
• Facilities Management: Monitor and maintain the cleanliness and organization of the front desk area, lobby, and conference rooms, alerting appropriate personnel to any maintenance issues.
• Security Compliance: Enforce security procedures, such as access control and visitor identification, to ensure the safety and security of the premises and personnel.
• Team Collaboration: Collaborate with colleagues across departments to facilitate communication and support the overall goals and objectives of the company.

Requirements:

• High school diploma or equivalent; additional education or training in office administration or hospitality is a plus.
• Previous experience in a front desk or customer service role, preferably in a corporate or engineering environment.
• Excellent communication and interpersonal skills, with a professional and courteous demeanor.
• Strong organizational abilities and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Knowledge of security procedures and emergency response protocols is desirable.

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• As an IT Support Specialist, you will be responsible for providing technical assistance and support to internal users, troubleshooting hardware and software issues, and maintaining the overall functionality of our IT systems.
• You will play a critical role in ensuring that our employees have access to the technology they need to perform their jobs efficiently.

Responsibilities:

• Helpdesk Support: Serve as the first point of contact for IT-related issues and requests, providing timely and effective assistance via phone, email, or in-person support tickets.
• Troubleshooting: Diagnose and resolve hardware, software, and network problems, including desktops, laptops, printers, phones, and other peripherals.
• Software Installation and Configuration: Install, configure, and update software applications and operating systems, ensuring compatibility and compliance with company policies and licensing agreements.
• Hardware Maintenance: Perform routine maintenance and repairs on computer hardware, including upgrades, replacements, and inventory management.
• User Account Management: Create, modify, and disable user accounts and access permissions as needed, following established security protocols and procedures.
• Network Support: Assist with the setup, configuration, and troubleshooting of network equipment, including routers, switches, and wireless access points.
• Data Backup and Recovery: Implement and maintain backup solutions to protect critical data and ensure timely recovery in the event of data loss or system failure.
• Security Compliance: Monitor and enforce compliance with IT security policies and procedures, including antivirus software updates, password management, and access control measures.
• Documentation and Training: Create and maintain documentation, knowledge base articles, and training materials to facilitate user self-service and knowledge transfer.
• Vendor Management: Coordinate with external vendors and service providers to resolve technical issues, procure IT equipment and services, and ensure timely delivery and support.

Requirements:

• Bachelor’s degree in computer science, information technology, or related field (preferred) OR equivalent work experience.
• Proven experience in IT support or a related technical role.
• Strong knowledge of computer hardware, software, and operating systems, including Windows, macOS, and Linux.
• Familiarity with networking concepts, protocols, and troubleshooting techniques.
• Excellent problem-solving and communication skills, with the ability to explain technical concepts to non-technical users.
• Customer service-oriented mindset with a focus on providing a positive user experience.
• Ability to work independently and collaboratively in a fast-paced environment.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+) are a plus.