Jobs at Tizeti Network Limited

Job Description

• The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance of base stations and the internal network.
• Sitting within the NOC, the network team is responsible for managing and interacting frequently with Technical Support, Managed Support, Service Provisioning, and Sales teams, and communicating ideas and information to people from a non-technical background.
• We also work very closely with the Design and Engineering teams, and as such, need to have a good all-round understanding of networks and systems.
• Importantly, develop a solid understanding of products and processes, join our call-out rota providing 24x7 support as well as covering both planned and unplanned out-of-hours work as required.

Key Responsibilities

• Ensure stable and reliable network services (e.g., access points, service networks, and core network).
• Day-to-day network performance monitoring.
• Network troubleshooting and fault analysis; hardware troubleshooting and repair.
• Resolution of trouble tickets and response, carrier interface, and escalations.
• Deployment and maintenance of network monitoring, analysis, and reporting tools.
• Application of configuration changes via our change control systems and processes.
• Installation of network hardware and software.
• Participate in a 24x7 call-out rota.
• Monitor base station access points and routers
• Build base stations
• Liaise with support/customer service teams regarding customer complaints and resolution
• Carry out preventive maintenance to ensure uptime is maintained, and perform corrective maintenance
• Perform network equipment upgrade, installation, and configuration
• Provide active network surveillance, maintenance, and fault management to ensure optimum uptime, network stability, and security
• Create and follow up on trouble tickets about network issues until resolution
• Collate technical documentation and reports on network changes, events, and configurations
• Ensure that the base stations have 99% uptime by the Target SLA.

Requirements

• Qualifications: Second class upper (2.1, 2.2) or Upper Credit
• University degree or HND in Engineering, Computer Science, Information Technology, or any other related discipline.
• An added advantage is to have certifications, such as Networking, Cisco Certified Network Professional (CCNP), and Cisco Certified Network Associate (CCNA).

Salary
N130,000 - N155,000 monthly.

Application Closing Date
10th November 2025.

go to method of application »

Job Description

• The Field service engineer interacts with our customers and is responsible for the design, Installation, troubleshooting, repair, and maintenance of wireless devices at client locations.
• He/she will install new hardware and software, and keep track of existing problems, solving complex local network issues within the customer's premises to ensure customer satisfaction.

Key Responsibilities

• Responsible for installation and configuration of customer premise equipment (CPE) at client locations.
• Provide post-installation education to the client on simple troubleshooting
• Diagnosing and resolving technical hardware and software issues involving installations and internet connectivity.
• Maintain accurate service logs and enter them in the database
• Resolution of the trouble ticket
• Application of configuration changes via our change control systems and processes.
• Liaise with customer service and sales teams concerning customer complaints and enquiries
• Conduct preventive maintenance to ensure uptime is maintained, and perform corrective maintenance as needed.
• Perform equipment upgrade and configuration
• Draft and submit reports

Requirements

• Must possess B. Sc (2.1) or HND (Upper credit) in Electrical and Electronics engineering, Computer science, Information technology, or any other related discipline.
• Sound knowledge in networking will be an added advantage (Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA).
• Strong customer service skills
• Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
• Good analytical and problem-solving skills to diagnose issues.
• Time management skills to handle appointments and stay on schedule.
• Attention to detailand ability to multitask
• Organisational skills.
• Computer and technical skills.

Salary
N130,000 - N155,000 monthly.

Application Closing Date
7th October, 2025.