Job Opportunities at eHealth Systems Africa

Location  kano  Application Link

Locatio   Abuja  Application Link

Summary of Job:  The Medical Doctor will perform a range of functions including but not limited to; initial history taking,clinical assessments, diagnosis, treatment, and evaluation of care. S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients. The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures.

The Medical Doctor will also review and act appropriately on blood results and referrals/correspondence regarding patients. In addition, S/he will be expected to occasionally carry out some home visits to patients registered on the Membership Scheme.

Essential Duties and Responsibilities: To perform this role successfully, the Medical Doctor will perform the following responsibilities in relation to all clinics which will include but are not limited to:

Clinical Tasks

• Participate in all treatment and preventative healthcare services as delegated and agreed by the supervising Practice Manager(s).

• Provide direct clinical care to patients using established clinical guidelines. 

• Interview patients, take medical histories, perform physical examinations, analyze, diagnose and explain medical problems during surgery consultations and home visits. 

• Consult, recommend and explain appropriate diagnostic tests and treatment. 

• Request and interpret the results of laboratory investigations when necessary.   

• Perform specialized diagnostic physical exams and treatment procedures. 

• Instruct and educate patients in preventative health care. 

• Conduct telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.

• Order laboratory tests as required and agreed under supervising Medical Director.

• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 

• Contribute to the clinical development by developing a special interest and to help establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.

• Participate fully in the clinicians’ duty rota including the provision of home visits when appropriate.

• Formulate diagnosis and treatment plans, in consultation with or referring to Supervising doctor(s) as appropriate. 

• Give clinical instructions to the nursing staff and other clinical care teams as required.  

• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities or exchange information in order to improve the quality of patient care.

• Deal regularly with community hospitals, consultants and other health care providers, insurance companies and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities and the like. 

Administrative / Training 

• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.

• Support clinical research and efforts within the EHA Clinics leading to the publication of papers

• Attend regular educational meetings organized by the practice in order to update clinical knowledge, practice policy and guidelines and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.

• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.

• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.

Professional Development

EHA Clinics requires all doctors to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate using the following means:

• Audit of clinical practice and review of relevant literature. 

• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience: S/he will be required to have had related and progressive experience in a healthcare practice or health management environment. 

Qualifications & Training

• Degree In Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria. 

• At least 2+ years’ foundation program of general training

• Up-to-date registration and license from the MDCN

• Post-Graduate Medical and Dental qualification, Certification by WACP or equivalent body or Specialist training in a chosen area of medicine are added advantages. 

Key Skills and Attributes: 

• Computer literacy

• Excellent Communication

• Working Under Pressure

• Humane, Empathetic and Supportive Bedside Manner

• Leadership and Teamwork

• Problem solving and Initiative

• Time Management and Organization

• Attention to Detail 

Salary: 

Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits

The following benefits are available with this offer of employment:

Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  

Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.

Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.

Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.

Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

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Location: Lagos  Application Link

Location: Abuja   Application Link
Department: Pharmacy
Reports to: Practice and QA Manager

Summary of Job

• The Pharmacist will assist with the dispensing of medications, check prescriptions, and provide advice to patients on the medicines that have been prescribed for the patients.
• S/he will ensure an adequate supply of pharmacies through smart inventory management, review of actual usage, and review of re-order levels.
• The Pharmacist will develop and implement strategic initiatives and services in the pharmacy sector.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Duties:

• As a pharmacist, you will be responsible for preparing and dispensing medications to patients.
• You will achieve this by executing a physician’s order. 
• The job entails a high level of responsibility and knowledge.
• A pharmacist does not merely hand out prescribed medicine; he/she has the expertise and willingness to assist people and provide them with information and solutions.
• The pharmacist must be fully qualified to interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to a suitable doctor.
• Pharmacists must also be able to provide professional advice on cosmetics or para-pharmaceuticals.
• The goal is to ensure effective medication use and become the people’s trusted ally against health issues. That way you can deliver maximum value to both the pharmacy and society.
• Reviewing and executing physician’s prescriptions checking their appropriateness and legality
• Organizing the pharmacy in an efficient manner to make the identification of products easier and faster
• Maintaining full control over delivering, stocking and labelling medicine and other products
• Maintaining an up-to-date inventory of the Clinic drug Formulary 
• Keeping records of all drugs, doses and prices on the automated inventory of the clinic. 
• Protects patients and technicians by adhering to infection-control protocols.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Be caring, compassionate and professional at all times;
• Manage clinical risk.
• Other duties as assigned from time to time.

Patient & Family Education / Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identify learning needs.
• Lead/encourage a multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing the patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Qualifications & Training

• Candidates should have a B.Sc in Pharmacy.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license.

Work Experience: 

• A minimum of three (3) years post NYSC  progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.
• Candidates should have experience in managing hospital pharmacies.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Key Skills and Attributes: 

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria.
• Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits:
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

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Location: Abuja   Applicationn Link

Location: Lagos   Application Link

Department: Operations, EHA Clinics
Division:  EHA Clinics
Reports to: Operations Manager 

Summary of Job

• The Facility Associate performs, plans, directs, coordinates and controls all facility maintenance to ensure proper safety, sanitation and mechanical functions for the facility including; grounds and equipment.
• The Facility Associate is responsible for the overall facility coordination, managing all building and equipment maintenance. 

Essential Duties and Responsibilities

• To perform this role successfully, the Facility Associate will perform the following responsibilities in relation to all offices, which will include but are not limited to:

Core Tasks

• Ensures day to day facility operations run smoothly
• Maintains physical space, ensuring a safe, clean, and functional environment.
• Conducts routine inspection on all plumbing facilities, electrical equipment and water supply.
• Acts as liaison between employees and any outside contractors needed to resolve specialized problems.
• Drafts and implements preventive maintenance schedules for buildings and equipment.
• Ensures safety standards are followed throughout the facility.
• Participates on the emergency preparedness planning team, if needed.
• Responsible for managing a variety of vendors and services.
• Maintains the inventory of supplies; reorders as needed.
• Sending monthly invoices for all services offered and ensuring all payments are made. 
• Manages all stewards available on site
• Performs other related duties as assigned.
• Sending monthly reports on facility management and performance

Qualifications & Training

• B.Sc in Civil, Electrical or Mechanical, Engineering or any related field
• Excellent written and verbal communication skills
• Proficiency in Google Suite, with exceptional knowledge of Google Sheet and Google Slides
• Excellent time management skills and ability to multitask and prioritize work
• Knowledge of project and task management tools such as Asana, Redbooth
• Strong organizational and planning skills
• Attention to detail and problem-solving skills
• At least 2 years’ working experience in the field
• Certification in Facility Management and Project Management is preferred 

Work Experience:

• S/he will be required to have had related and progressive experience in a healthcare organization. 

Key Skills and Attributes: 

• Computer literacy
• Excellent communication
• Working under pressure
• Humane, empathetic and supportive bedside manner
• Leadership and teamwork
• Problem solving and initiative
• Time management and organization
• Attention to detail

Salary

• Competitive salary scale based on surveys from top private hospitals in Nigeria. The salary is negotiable but performance-based. 

Other Benefits:
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

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Location: Lagos  Application Link

Location: Abuja   Application Link
Department:  Clinical Operations
Reports to: Practice & Quality Assurance Manager

Summary of Job

• The Operations Assistant reports to the Practice and QA manager of the Clinic.
• S/he will undertake all operational and clerical duties in line with her outline Job description
• S/he will be the “face” of the organization to all visitors and will be responsible for creating the first impression visitors would have about the Organization.

Essential Duties and Responsibilities

• To perform this job successfully, s/he must be able to perform each essential duty satisfactorily.
• Other duties may be assigned.

Administrative Duties:

• Receives and welcomes clients at the clinic
• Creating, updating, and maintaining low-level records and databases related to Odoo
• Generates final invoices for clients/patients 
• Responsible for filing itemized receipts and claims for submission to the respective insurance companies
• Assists in vendor identification and requesting & receiving RFQs for clinic purchases 
• Creates and updates vendor profiles on Odoo 
• Maintaining patient confidence by keeping their information confidential.
• Maintains important documents, files and records in an organized manner.
• Supports managers and employees through a variety of tasks related to organization and communication
• Responsible for providing information about the services and products of the Clinics when visitors make an enquiry.
• Attends to all phone calls made to EHA Clinics 
• Ensures compliance with all the safety procedures and keeping the management informed about any kind of unsafe situation.
• Responsible for conferring and coordinating with other departments.
• Updating job knowledge by participating in educational opportunities; reading technical publications; maintaining personal networks.
• Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Receives, sorts and distributes mail
• The task list is neither exhaustive nor restrictive and it is evolving.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
• Other duties as assigned from time to time.

Patient & Family Education / Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to the different situation they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:
EHA Clinics requires all staff to keep their knowledge and skills up to date.

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Qualifications & Training

• Bachelor’s Degree in Business Administration, Office Management & Technology, Public  Administration, Secretarial Studies or any management related field of study

Work Experience:

• A minimum of two (2) year experience handling roles as a Personal Assistant, Front Desk Executive and  Customer Service in any reputable company 

Key Skills and Attributes: 

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based.
• Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

go to method of application »

Location: Lagos   Application Link

Location: Abuja   Application Link

Job Summary

• The Assistant Practice and QA manager is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients.
• S/he is responsible for the supervision of all employed clinical support staff.
• Serve as the primary leadership communication link between the teams and departments throughout the organization.
• S/he is responsible to ensure the overall smooth day to day operations, and employee engagement.
• In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure high-quality patient experience while achieving departmental and organizational goals.

Key Responsibilities

• Implement organizational policies, procedures, and standards of work.
• Organize and assign duties and tasks to clinical team members.
• Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely. 
• Collaborate with Human Resources on Employee relations activities.
• Provide input on the budget process and monitor the approved yearly practice budget.
• Evaluate and resolve team activities, needs, and problems on a daily or as-needed basis. 
• Provide appropriate and timely communication with staff and providers.
• Oversee, facilitate and ensure staff education and adherence to regulatory requirements.
• Work to establish a high level of patient flow and manage wait times.
• Resolve complaints in a diplomatic and timely manner -- Identify and recommend solutions to the clinical team member and office issues or problems.
• Ensure high-quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
• Oversee staff schedules to achieve maximum productivity and adequate staffing level of the team(s).
• Conduct periodic staff meetings with clinical team members.
• Evaluate the performance of clinical team members and conduct verbal and written performance evaluations after 30 days, 90 days and annually as needed.
• Effectively present data and information to the Management team and CEO on a monthly basis. 
• Oversee facility cleanliness, working with facilities on maintenance and safety issues.
• Maintain adequate clinical supplies. Ensure supply purchases are cost-efficient and within the budget. Review supply receipts in conjunction with the CEO. 
• Maintain effective working relationships with all departments including, but not limited to Operations, Human Resources, IT, etc.
• Perform other related duties as assigned.
• Provide mentorship to clinical staff
• Periodic evaluation, identification of training needs and solutions to clinical staff
• Oversee all aspects of quality assurance including establishing metrics, applying best practices, and developing new tools and processes to ensure quality goals are met.
• Implement process improvement measures related to clinical quality and standards of service.
• Evaluate clinical practices within the different departments to help maximize efficiency and optimize patient care. 
• Conduct regular quality audits including chart audits and random facility audits. 
• Foster a quality-focused environment for staff and patients  
• Communicate performance standards and expectations to all clinic staff 
• Ensure all care-related quality monitoring audits and satisfaction surveys are completed and recorded according to audit schedule  
• Develop, implement and document appropriate corrective actions in areas that are not fully compliant with professional standards  
• Identify real or potential quality problems and possible solutions 
• Participate in practice accreditation activities .

Requirements
Required:

• Degree in Medicine - Minimum qualification of Bachelor of Medicine and Bachelor of Surgery in any Global, National or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria. 
• 5-7 years of experience in hospital settings
• Up-to-date registration and license from the MDCN
• Knowledge of medical terminology
• Knowledge of medical office safety, infection control policies, and regulations
• Ability to work successfully in a team environment
• Excellent communication skills and a demonstrated ability to manage a team of professionals
• Clinical competence in the area of practice  
• Knowledge of and passion for primary healthcare  
• Self-motivated, highly productive and positive attitude
• Organization skills and ability to multi-task various responsibilities
• Demonstrate leadership skills

Desired:

• Previous experience in use of Electronic health records 
• Functional Competencies:
• Improvement Focus.
• Ability to explain complex information in simple terms.
• Change Management and Project Management skills.
• Strong Computer Proficiency.
• Good communications and interpersonal skills. 

Remuneration

• Competitive salary based on our salary scale.  

Other Benefits:
The following benefits are available with this offer of employment:

• Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month (based on full-time work schedule).

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Locations: Abuja & Kano  Application Link

Location: Lagos   Application Link
Department: Lab
Division: EHA Clinics
Reports to: Laboratory Manager

Summary of Job

• The Laboratory technician will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients.
• In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Technician Duties:

• Perform phlebotomy on adults and children
• Ability to perform laboratory investigations while adhering strictly to the SOP
• Knowledge of laboratory sample transportation and preservation/storage
• Operate and manage automatic hematology and chemistry analyzers, pipettes, thermometers, balances, and other lab apparatus.
• Ensure to maintain a clean work floor and dispose of waste appropriately.
• Conduct group responsibilities accurately and on time.
• Maintain and update laboratory checklists regularly
• Label, sort and check specimens and organize all information into the computer system
• Serve as a resource for all members of the staff, which includes answering questions when asked and participating in any educational opportunities as they arise
• Create a safe environment for everybody by keeping work areas clean and ensuring none of the medical equipment becomes contaminated
• Provide assistance in various functions of the laboratory
• Proficiency in performing laboratory inventory. 
• Ensure to maintain equipment properly
• Proficient in microbiology techniques such as streaking, susceptibility measurements, etc
• Good knowledge of parasite identification and proficiency in microscopy
• Perform quality control on various laboratory equipment

Patient & Family Education / Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Qualifications & Training

• A minimum of Diploma in Medical Laboratory Technology (MLT) from an accredited School of Health Technology.
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidate must possess a current practising license.
• Relevant Certification will be an added advantage.

Work Experience: 

• Minimum of 3 years working experience in a Medical Laboratory, Clinic or hospital.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decisions.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Key Skills and Attributes: 

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits:
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

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Location: Kano  Application Link

Location: Lagos   Application Link
Department: Business & Administration, Operations
Reports to: Business and Administration Manager

Summary of Job

• The Steward is responsible for all aspects of cleaning services of all EHA Clinics’  facility areas.
• The Steward works with the Operations Assistant to inventory and restocks all service items, linens, toiletries and other supplies necessary.
• S/he works together as a team to accomplish the task of maintaining a safe, efficient and enjoyable workplace.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Other duties may be assigned.

Duties

• Execute daily maintenance of EHA Clinics facility areas such as vacuuming/shampooing carpets, dusting furniture, window washing, sweeping and mopping of room floors, restrooms sanitizing/cleaning, and trash removal.
• Performs various cleaning activities of assigned areas – Rooms, lobbies, and public areas and ensures assigned areas are kept clean and orderly.
• Maintains supplies and cleaning agents such as detergents, window cleaners, spot removers, deodorizers, and all other agents and supplies.
• General wipe down of all surfaces and handles, handling outside cleaning needs such as sweeping off walkways, spraying down the side of the building, and cleaning signs.
• Follows schedules and work assignments.
• Participates in meetings and discussions related to cleanliness.
• Ensures hygiene, health, and safety standards are met at all times.
• Presents a professional demeanour at all times.
• Approaches others in a tactful manner.
• Reacts well under pressure.
• Treats others with respect and consideration regardless of their status or position
• Accepts responsibility for own actions.  Follows through on commitments.
• Is consistently at work and on time.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in staff meetings, training classes, and supervision.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated, and patient.
• Must have the ability to handle different kinds of emotions as well as manage job stress.
• Must be focused, very detailed and creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations, and taking appropriate decisions

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development are undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Qualifications & Training

• Minimum of Secondary School education. 

Work Experience:

• Three years of job-related experience, preferably with a hospital or clinic. 

Key Skills and Attributes: 

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic, and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration
Salary: 

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria.
• Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits:
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employees. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days of paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period.

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Department: Operations
Reports to: Senior Manager, Operations

Summary of Job

• The Driver will work under the direct supervision of the operations manager and would be responsible for operating EHA Clinics’ motor vehicles.
• S/he is responsible for safely and responsibly performing all official travel using official vehicles, regularly servicing and looking after official vehicles taking account of all available information on road conditions, accessible routes and locations running official errands and assisting with other office work.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Other duties may be assigned.

Driver Duties:

• Transports employees and other individuals as directed in a safe and responsible manner. This includes shuttle transportation for campaigns, driving patients in an ambulance, projects, airport and distributions runs. Greets employees and individuals warmly.  
• Ensures vehicle is in a proper and safe condition prior to use. Reports any damages or mechanical malfunctions and provides recommendations for repairs.  
• Observes traffic rules and regulations and maximum speed limits prescribed.  
• Keeps assigned vehicles clean, free from damage, and in acceptable condition consistently.
• Reports for work on time and at a specified location. Wears the appropriate outfits and footwear (closed toe shoes). 
• Maintains schedules of pick-up and drop-off assignments.  
• Maintains a professional and friendly approach to management, supervisors and colleagues.
• Ensure compliance with company regulations and established internal policies and guidelines
• Reports all safety, security and driving incidents to supervisor immediately where possible.
• Ensures that all relevant notification procedures are followed in the event of absence from work.  
• Ensures routine check-up of vehicles and complies with relevant laws and company policies regarding the use of mobile phones, smoking in company vehicles and/or the use of prohibited equipment whilst on duty.   
• May frequently travel between company worksites.  
• Presents a professional demeanour at all times and approaches others in a tactful manner.
• Reacts well under pressure and treats others with respect and consideration regardless of their status or position. 
• Accepts responsibility for own actions and follows through on commitments.  
• Attends and participates in staff meetings, training classes and supervision.

Patient & Family Education / Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Qualifications & Training

• Minimum of Secondary School Education
• Candidate must have excellent driving record and experience.
• Should be in possession of a valid driver’s license.
• Considerable knowledge of Nigerian roads and local laws.

 Work Experience: 

• Two years of job-related experience, preferably a hospital or clinic.

Key Skills and Attributes: 

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail 

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making a decision.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. Salary is negotiable but performance-based.
• Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period

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Location: Abuja  Application Link

Location: Lagos   Application Link

Location: Kano   Application Link
Department: Laboratory and Diagnostics Manager
Division: EHA Clinics
Reports to: Laboratory Manager

Summary of Job

• The Laboratory Scientist will be expected to provide first-class services by applying skills and scientific knowledge to support accurate medical diagnoses and the wellbeing of our patients. 
• In this role, you will perform a variety of laboratory tests and procedures to assist in diagnosing, monitoring, treating and preventing disease.

Essential Duties and Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Laboratory Scientist Duties:

• S/he collect and analyze body fluids, tissue and other substances to determine normal or abnormal findings.
• You'll operate sophisticated equipment and instruments to identify the results. Both technicians and technologists perform tests and procedures that physicians or other healthcare personnel order.
• Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced troubleshooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
• Identifies and communicates abnormal results by alerting supervisory personnel, the patient physician, or nurse.
• S/he will need to be able to conduct the following investigations;
• (Toxicology) identifies the presence or quantity of drugs of abuse, therapeutic drugs, and toxic substances by operating toxicology instrumentation and performing manual methods for the performance of drug screens, blood alcohol levels, and carbon monoxide levels.
• (Chemistry) provides test results for patient diagnosis and treatment by operating chemistry equipment; performing hand chemistries.
• (Hematology) provides test results for patient diagnosis and treatment by operating hematology, urinalysis, and coagulation equipment; performing manual methods of differentials.
• (Immunology) provides test results for patient diagnosis and treatment by operating equipment such as the gamma counter, spectrophotometer, densitometer, and through methods such as radioimmunoassay, enzyme immunoassay, and serological testing.
• (Microbiology) provides physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
• (Blood bank) ensures the patient of receiving compatible blood/blood components by completing blood typing, antibody screening, compatibility testing, and antibody identification procedures.
• (Blood bank) assures future retrieval of patient transfusion information by preparing patient packets and maintaining blood bank database.
• Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
• Using a Lab Information Management System for specimen tracking, results entry and reporting.
• Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.
• Maintains patient’s confidence by keeping laboratory information confidential.
• Serves and protects the Diagnostic firm by adhering to professional standards, laboratories policies and procedures, federal, state, and local requirements, and other pre-specified standards.
• Enhances laboratory services and laboratory reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Other duties as assigned from time to time

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.
• Assess patient and family readiness and identifying learning needs.
• Lead/encourage multidisciplinary approach for patient’s discharge.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements:

• Must have excellent customer service skills and communication skills
• Must be able to plan and perform daily activities in an organized manner.
• Must be kind, compassionate, dedicated and patient.
• Must have the ability to handle different kinds of emotions as well as manage on the job stress.
• Must be focused, very detailed and be creative in making decision.
• Must be physically and mentally stable to  handle extended shifts as well as mental pressure and traumatic events.
• Must be able to review, analyze and respond to different situations they encounter daily.
• Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.

Professional Development:

• EHA Clinics requires all staff to keep their knowledge and skills up to date
• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Job Requirements
Qualifications & Training:

• A minimum Bachelor of Science degree in Laboratory Science from an accredited university.
• Candidate must possess a Certification from the Associate of the Institute of Medical Laboratory Science Council of Nigeria (AMLSCN)
• Candidate must possess a current practicing license.
• Relevant Certification will be an added advantage.

Work Experience: 

• Minimum 3 years working experience in a Medical Laboratory, Clinic or hospital.

Key Skills and Attributes:

• Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Salary

• Competitive salary scale based on improvements from the CONMESS and CONHESS salary structures as well as surveys from top private hospitals in Nigeria. 
• Salary is negotiable but performance-based. Base salary constitutes 70%, while 30% is a bonus based on predefined individual performance indicators and monthly organizational performance. 

Other Benefits
The following benefits are available with this offer of employment:

• Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  
• Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon successful completion of their probationary period