Latest Jobs at MTN Nigeria

Description:

• Develop and execute campaigns that drive brand preference and product adoption for MTN’s VAS/MFS and promotions.
• Manage the strategic framework for the development of VAS, MFS, and Promotional campaigns.
• Develop rollout plans and a route-to-market strategy for all promotional campaigns.
• Develop, execute, and manage brand equity and affinity-growing projects that deliver on volume and value, working with VAS and Proposition managers.
• Conceptualize consumer acquisition and usage increment promotions in conjunction with VAS managers to drive revenue and brand affinity.
• Leverage MTNF initiatives to enhance brand equity (develop a cause marketing advertising campaign with Corporate Services) through digital-related activities.
• Provide Brand support to other functions like HR, Network Group, IS, and CR.
• Supervise and manage all relevant advertising agencies.
• Manage the production of advertising creative materials, e.g., Outdoor, TV, press, and radio.
• To develop communication messages that will position MTN as the network of choice in the minds of individual customers and business entities, thereby achieving mental leadership in the adoption of products, services, and solutions.
• Strategic Management of all VAS proposition initiatives, National consumer promotions, and MFS initiatives to stimulate adoption amongst customers and business communities.
• Ensure prominent visibility of VAS promotions and MFS campaigns across the country, using both traditional and digital mediums of advertising.
• Manage the documentation and coordination of the creative agency. Documentation will include, but not be limited to, raising contracts, processing payments, resolving any issues, etc.
• Ensure compliance with the MTN brand CI rules across all branding materials, including POS materials, merchandising materials, etc.
• Ensure VAS, MFS, and National Consumer promotion campaigns are deployed effectively to deliver set business objectives to the brand.
• Formulating marketing communication strategies that contribute to effective brand building and product or service adoption
• Coordinate all Advertising and communication deployment for VAS, MFS, and promotions.
• Monitor key market indices as they affect brand preference, affinity, equity, revenue, and market share.

Education:

• Tertiary qualification in marketing, economics, or any other social science
• An MBA will be an additional advantage
• A professional qualification from CIM or any other marketing related professional body
• Member of NIM (Nigerian Institute of Marketing)
• Fluent in English

Experience:

6–13 years’ experience, which includes:

• Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
• Experience working in a medium- to large organization
• Experience in brand management in a marketing department or advertising
• Experience in Brand strategy, Positioning, and Communication strategy with broad knowledge of brand management
• Excellent Marketing communication skills, especially in the development of communication messages.
• Experience in stakeholder management and engagement
• Experience in the FMCG or telecommunications markets

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Mission:

• To provide general administrative support to the regional team.

Description:

• Co-ordinate the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
• Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.
• Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken.
• Assist in providing reliable and efficient administrative support services.
• Monitoring the appropriate utilization of office supplies
• Raise all requisitions for the department.
• administration support for reception management
• Ensure the security of records (files, etc.) and archival systems.
• Custodian of channel databases within the region: conduct regular updates and ensure usability.
• organizing staff travel and accommodation.
• Process all departmental cash advances and expense reimbursements.
• Escalate customer issues and ensure resolution and feedback to the sales team.
• Assist in preparing required reports in support of business operations and management decisions.

Education:

• A first degree in any related field
• Fluent in English

Experience:

• A minimum of 1–3 years’ experience in an area of specialisation, with experience working with others
• Experience working in a small to medium sized organization

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Description

• Generate, Collect, analyze and interpret a wide variety of sales performance related data and develop weekly/monthly reports/dashboards in preparation for business review meetings
• Provide insights for the Regional Teams on strategic initiatives 
• Provide and maintain a strong and reliable database to facilitate tracking of set goals and objectives
• Prepare periodic (daily, weekly, monthly, quarterly and annual) reports
• Provide functional support to Regional Operations
• Evaluate Device performance - productivity against target in:
  • Trade Partners and Customer Care Representative Environments
  • Walk-in-Centers
  • Certified shops and enrolment centers 
  • Connect Stores and Connect Points
  • Other Customer Care Representatives (Sim Registration Agents)
• Manage devices deployment, usage till end-of-life
• Manage processes and policies 
• Maintain Customer Acquisition Channel database (devices, CCRs (agents), commission payment processes etc.
• Maintain good working relationship with internal and external stakeholders 

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English and any other local language 

Experience:

3 - 7 years’ work experience comprising:

• Minimum of 2 years’ experience in Data Analytics/Management and/or Processes Management
• Experience working in a medium organization:
  • Reporting, sales/marketing or related function
  • Experience using Data Mining Tools
• Telecoms experience would be an added advantage

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Description

• Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
• Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
• Prepare monthly, quarterly and year to date (YTD) measurement reports.
• Provide functional support to Customer Acquisition Manager
• Evaluate performance measured against SIM registration channel objectives   in the following areas:
  • Trade Partner and Sub – Trade Partner  Environments
  • Walk-in-Centers
  • Mobile Lite 
  • Connect Stores and Connect Points
• Other Sim Registration Agents
• Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
• Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
• Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
• Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education:

• First degree in Economics, Business Administration, Accounting or any related discipline
• Fluent in English 

Experience:

3-7 years’ work experience comprising:

• Experience working in a medium-sized organization:
  • Project  planning  and reporting, sales/marketing or related function
  • Experience using Data Mining Tools
• Telecoms experience would be an added advantage