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  • Posted: Feb 27, 2020
    Deadline: Mar 4, 2020
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  • Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.
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    Management Information Systems Officer

    Location: Maiduguri, Borno
    Job type: Full Time
    Level: Mid Level
    Category: Monitoring and Evaluation
    Starting date: As Soon as Possible
    Direct Line Manager: Monitoring and Evaluation Manager

    Tasks and Responsibilities
    Objective 1 - Support management of beneficiaries for Action Against Hunger projects:

    • Support comprehensive data management of the program beneficiaries
    • Carry out timely programming, printing, and reprinting of beneficiary’s card
    • Timely reporting for accountability purposes of all beneficiary’s transactions
    • Ensure safe management and protection of beneficiary information and data at the base level

    Objective 2 - Support the management of MIS technologies and platforms (Including Red Rose, PowerBI, Kobo etc…):

    • Ensure adequate management of the programs databases and RedRose platforms at the base level
    • Carry out timely device configuration for Red Rose platforms and Bluetooth printers
    • Carry out troubleshooting of devices and find solutions where necessary to ensure timely implementation of program activities
    • Ensure routine monitoring of the Red Rose and ODK / Kobo devices and software upgrades when necessary in conjunction with the M&E Assistants / Officers
    • Ensure the timely configuration of vendor devices.
    • Direct management and safekeeping of all the programs smartphones for data capturing.
    • Supports M&E and Program Team on database management software usage when necessary
    • Support the M&E team in coding and creating new forms and questionnaires
    • Create Monthly reports via the use of infographic software.

    Objective 3 - Ensure proper and timely implementation, management and capacity building on MIS technology at the base level:

    • Take a lead in data storage, processing, retrieval and reporting to project management team and key community stakeholders in consultation with the M&E team
    • Undertake regular visits to all programs operational LGAs to support technical capacity in usage and management of MIS and its associated technology
    • Coordinate and share learning related to MIS knowledge, data collection, use of device, behaviors, and practices at base office level, and AAH at large
    • Generate MIS related reporting on trends in all-cash programs context and progress (using graphs, pie charts, bar charts, etc.) for internal and external reporting in consultation with the M&E Manager
    • Train local field staff, state government stakeholders and key community beneficiaries in how to establish and use simple MIS in coordination with the project management team
    • Build capacity of program staff through on the job training, mentoring, shadowing and technical support to ensure MIS compliance
    • Assess and support the integration of MIS in all programs to include other on-going AAH projects in Northern Nigeria

    Objective 4 - Support formulation and integration of Geographic Information System technology and other related spatial information applications, for operational programming needs:

    • Support collection of information and study trends for the preparation of maps and its documentation, as required for analysis or reporting needs
    • Support creation, organization and archiving of mapping product for ACTION AGAINST HUNGER areas of operations
    • Compile geographic data from a variety of sources including field observation, satellite imagery, and existing maps

    Objective 5 - Represent Action Against Hunger in relevant local forums and technical working groups where necessary:

    • Where necessary represent Action Against Hunger internally in community and state-level MIS forums on issues related to the information management system, MEAL and reporting (consortia, alliances, and clusters)
    • In consultation with the M&E Manager, participate in programs based on technical discussion and sharing forums during the visit of other project stakeholders to the project sites
    • Participate in base level MIS planning, training and sharing forums as appropriate

    Internal & External Relationship
    Internal:

    • M&E Manager: Operational hierarchical relationship– exchange of information, reporting, collaboration, coordination
    • MIS Manager : Technical supervisor - exchange of information, collaboration, coordination
    • M&E Field Officers / Assistants: exchange of information, collaboration, coordination
    • Project Officers: Ensure exchange of information, collaboration and coordination
    • Other ACF M&E and program staff: exchange of information, collaboration and coordination

    External:

    • Governmental and non-governmental partners: Exchange of information, coordination, training, supervision, influence on the choice of technical options
    • Representatives of international aid organizations: Exchange of information
    • Representatives of donors: Exchange of information, technical discussions, project-related exchanges

    Position Requirements
    Qualifications:

    • Degree in MIS, IT, Computer Science, Computer Engineering, Software Engineering, Demography or related subject, with previous experience working in humanitarian projects.
    • Minimum of three (3) years of working experience
    • Fluency in English and Hausa (both written and spoken skills)

    Skills and Experience
    Essential:

    • Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive
    • Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word)
    • Proven ability to create management information systems for large amounts of data within a complex program
    • Knowledge and experience in using database specific software
    • Excellent communication, writing, and analytical skills
    • Fluent in English
    • Experience designing and leading capacity building and training for national teams.
    • Commitment to AAH mission, values, and policy

    Preferred:

    • Previous experience in M&E, MIS of cash-based interventions (i.e. cash for work, cash transfers or cash vouchers)
    • IT troubleshooting capabilities.

    Minimum Basic Salary
    NGN236,585  per month

    go to method of application »

    Information, Communications & Technology Assistant

    Location: Damaturu, Yobe
    Job type: Full Time
    Level: Entry Level
    Starting date: As Soon As Possible
    Direct Line Manager: ICT Officer

    Tasks and Responsibilities
    Objective 1 - Server, Energy and Network Management:

    • Supports the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users for the Damaturu office.
    • Archive and keep in safe location all old files on the server and some relevant users’ data
    • Supports the ICT Officer in the delivery of energy backup system (inverter, UPS) for the ICT equipment for Damaturu, Bade, Potiskum and the sub-bases
    • The ICT Assistant will be the Local Area Network administrator for Bade and Potiskum offices and monitor users’ access to the Network and all its resources

    Objective 2 - Radio, CCTV and Trader / Open Device Kit Devices Management:

    • Supports the ICT officer to ensure the smooth operation of all HF/VHF radios for the base
    • With the guidance of the ICT Officer, provide technical advice on CCTV operations to the base Security Manager whenever the needs arise
    • Support the M&E team to ensure the effective use / function of the ODK phones, cash transfer, and traders’ devices.
    • Support the ICT Officer to resolve all ICT related problems with the ODK phones, cash transfer devices, and traders’ devices.

    Objective 3 - Data Security and Software Management:

    • Ensure weekly data backup follow-up for Damaturu office and ensure that backup is done for all the sub-bases at regular times
    • Ensures that the recommended anti-virus is installed on all the computers in the base and regularly updated
    • In collaboration with the ICT Officer ensures that all network resources (server, network drives, switches, routers, printers) are installed in a safe and well-ventilated locations

    Objective 4 - Equipment Management:

    • Ensures that all staff have required equipment for the delivery of their roles
    • Manages the base equipment list by regularly updating the list with new equipment
    • Ensures that all users complete their Equipment Temporary Allocation Form and make sure it is well documented
    • Make sure that all new equipment labels are checked and allocated appropriately
    • Ensures that all equipment assigned to leavers are returned and the  equipment list updated accordingly

    Objective 5 - Communication Service and Subscription Management:

    • Ensures the stability of internet service for the base and the sub-base and when necessary, provide internet service for individual staff who may not be within the office location for official reasons at some point
    • Continuously monitor the performance of all internet service and effective use of the internet bandwidth for Bade and Potiskum.
    • Query any individual for abuse of any of the communication means (internet, gsm, Thuraya, and radio) and report the same to the ICT Officer for consistent abuse

    Objective 6 - Users' Management and  Reporting:

    • Support the ICT Officer to ensure that ICT induction is conducted for all staff
    • Ensures that all ICT needs for Bade and Potiskum offices are well identified and required services are provided within the minimum allowable time.
    • Reports to the ICT Officer for any equipment needed for the base
    • Regularly update the ICT Officer for any ICT project ongoing under his / her supervision.
    • Report any ICT challenge to the ICT Officer as they arise

    Internal & External Relationships
    Internal:

    • Logistics Manager: hierarchical relationship - technical support - exchange of information, collaboration on planning and all base matters
    • ICT Manager: Technical support
    • ICT Officer: Direct Line Manager
    • Base Logistician: collaboration on daily tasks
    • Others Programme Managers:: exchange of information and coordination (integrated approach)

    External:

    • Local governmental and non-governmental partners: exchange of information, coordination,
    • Local suppliers: exchange of information, coordination, influence on the choice of technical options
    • Local representatives of international aid organizations: exchange of information

    Position Requirement
    Qualification:

    • Bachelor’s degree / Higher National Diploma in Information Technology / Engineering; Telecommunications, Computer

    Skills and Requirements
    Essential:

    • Minimum 1-year experience in the ICT sector.
    • Professional certificate: MCP, MCSA, MCSE, CISCO
    • Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
    • Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
    • Fluency in English
    • Excellent attention to detail, highly organized, rigorous, self-motivated, a strong sense of responsibility, ability to work independently
    • Capacity for analysis, synthesis, and reporting of large amounts of information
    • Willingness to travel to field sites

    Preferred:

    • Previous experience working for NGOs an asset, particularly international and/or health-related NGOs
    • Fluency in one or more National / regional languages is an asset
    • Qualified women are encouraged to apply

    Minimum Basic Salary
    NGN156,995 per month

    Method of Application

  • Send your application

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