Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 27, 2020
    Deadline: Mar 4, 2020
  • Action Against Hunger | ACF International, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.
    Read more about this company

    Management Information Systems Officer

    Location: Maiduguri, Borno
    Job type: Full Time
    Level: Mid Level
    Category: Monitoring and Evaluation
    Starting date: As Soon as Possible
    Direct Line Manager: Monitoring and Evaluation Manager

    Tasks and Responsibilities
    Objective 1 - Support management of beneficiaries for Action Against Hunger projects:

    • Support comprehensive data management of the program beneficiaries
    • Carry out timely programming, printing, and reprinting of beneficiary’s card
    • Timely reporting for accountability purposes of all beneficiary’s transactions
    • Ensure safe management and protection of beneficiary information and data at the base level

    Objective 2 - Support the management of MIS technologies and platforms (Including Red Rose, PowerBI, Kobo etc…):

    • Ensure adequate management of the programs databases and RedRose platforms at the base level
    • Carry out timely device configuration for Red Rose platforms and Bluetooth printers
    • Carry out troubleshooting of devices and find solutions where necessary to ensure timely implementation of program activities
    • Ensure routine monitoring of the Red Rose and ODK / Kobo devices and software upgrades when necessary in conjunction with the M&E Assistants / Officers
    • Ensure the timely configuration of vendor devices.
    • Direct management and safekeeping of all the programs smartphones for data capturing.
    • Supports M&E and Program Team on database management software usage when necessary
    • Support the M&E team in coding and creating new forms and questionnaires
    • Create Monthly reports via the use of infographic software.

    Objective 3 - Ensure proper and timely implementation, management and capacity building on MIS technology at the base level:

    • Take a lead in data storage, processing, retrieval and reporting to project management team and key community stakeholders in consultation with the M&E team
    • Undertake regular visits to all programs operational LGAs to support technical capacity in usage and management of MIS and its associated technology
    • Coordinate and share learning related to MIS knowledge, data collection, use of device, behaviors, and practices at base office level, and AAH at large
    • Generate MIS related reporting on trends in all-cash programs context and progress (using graphs, pie charts, bar charts, etc.) for internal and external reporting in consultation with the M&E Manager
    • Train local field staff, state government stakeholders and key community beneficiaries in how to establish and use simple MIS in coordination with the project management team
    • Build capacity of program staff through on the job training, mentoring, shadowing and technical support to ensure MIS compliance
    • Assess and support the integration of MIS in all programs to include other on-going AAH projects in Northern Nigeria

    Objective 4 - Support formulation and integration of Geographic Information System technology and other related spatial information applications, for operational programming needs:

    • Support collection of information and study trends for the preparation of maps and its documentation, as required for analysis or reporting needs
    • Support creation, organization and archiving of mapping product for ACTION AGAINST HUNGER areas of operations
    • Compile geographic data from a variety of sources including field observation, satellite imagery, and existing maps

    Objective 5 - Represent Action Against Hunger in relevant local forums and technical working groups where necessary:

    • Where necessary represent Action Against Hunger internally in community and state-level MIS forums on issues related to the information management system, MEAL and reporting (consortia, alliances, and clusters)
    • In consultation with the M&E Manager, participate in programs based on technical discussion and sharing forums during the visit of other project stakeholders to the project sites
    • Participate in base level MIS planning, training and sharing forums as appropriate

    Internal & External Relationship

    • M&E Manager: Operational hierarchical relationship– exchange of information, reporting, collaboration, coordination
    • MIS Manager : Technical supervisor - exchange of information, collaboration, coordination
    • M&E Field Officers / Assistants: exchange of information, collaboration, coordination
    • Project Officers: Ensure exchange of information, collaboration and coordination
    • Other ACF M&E and program staff: exchange of information, collaboration and coordination


    • Governmental and non-governmental partners: Exchange of information, coordination, training, supervision, influence on the choice of technical options
    • Representatives of international aid organizations: Exchange of information
    • Representatives of donors: Exchange of information, technical discussions, project-related exchanges

    Position Requirements

    • Degree in MIS, IT, Computer Science, Computer Engineering, Software Engineering, Demography or related subject, with previous experience working in humanitarian projects.
    • Minimum of three (3) years of working experience
    • Fluency in English and Hausa (both written and spoken skills)

    Skills and Experience

    • Professional, motivated, open, creative, mature, responsible, flexible and culturally sensitive
    • Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word)
    • Proven ability to create management information systems for large amounts of data within a complex program
    • Knowledge and experience in using database specific software
    • Excellent communication, writing, and analytical skills
    • Fluent in English
    • Experience designing and leading capacity building and training for national teams.
    • Commitment to AAH mission, values, and policy


    • Previous experience in M&E, MIS of cash-based interventions (i.e. cash for work, cash transfers or cash vouchers)
    • IT troubleshooting capabilities.

    Minimum Basic Salary
    NGN236,585  per month

    go to method of application »

    Information, Communications & Technology Assistant

    Location: Damaturu, Yobe
    Job type: Full Time
    Level: Entry Level
    Starting date: As Soon As Possible
    Direct Line Manager: ICT Officer

    Tasks and Responsibilities
    Objective 1 - Server, Energy and Network Management:

    • Supports the ICT Officer to ensure that Servers and other network resources are installed and configured for the respective users for the Damaturu office.
    • Archive and keep in safe location all old files on the server and some relevant users’ data
    • Supports the ICT Officer in the delivery of energy backup system (inverter, UPS) for the ICT equipment for Damaturu, Bade, Potiskum and the sub-bases
    • The ICT Assistant will be the Local Area Network administrator for Bade and Potiskum offices and monitor users’ access to the Network and all its resources

    Objective 2 - Radio, CCTV and Trader / Open Device Kit Devices Management:

    • Supports the ICT officer to ensure the smooth operation of all HF/VHF radios for the base
    • With the guidance of the ICT Officer, provide technical advice on CCTV operations to the base Security Manager whenever the needs arise
    • Support the M&E team to ensure the effective use / function of the ODK phones, cash transfer, and traders’ devices.
    • Support the ICT Officer to resolve all ICT related problems with the ODK phones, cash transfer devices, and traders’ devices.

    Objective 3 - Data Security and Software Management:

    • Ensure weekly data backup follow-up for Damaturu office and ensure that backup is done for all the sub-bases at regular times
    • Ensures that the recommended anti-virus is installed on all the computers in the base and regularly updated
    • In collaboration with the ICT Officer ensures that all network resources (server, network drives, switches, routers, printers) are installed in a safe and well-ventilated locations

    Objective 4 - Equipment Management:

    • Ensures that all staff have required equipment for the delivery of their roles
    • Manages the base equipment list by regularly updating the list with new equipment
    • Ensures that all users complete their Equipment Temporary Allocation Form and make sure it is well documented
    • Make sure that all new equipment labels are checked and allocated appropriately
    • Ensures that all equipment assigned to leavers are returned and the  equipment list updated accordingly

    Objective 5 - Communication Service and Subscription Management:

    • Ensures the stability of internet service for the base and the sub-base and when necessary, provide internet service for individual staff who may not be within the office location for official reasons at some point
    • Continuously monitor the performance of all internet service and effective use of the internet bandwidth for Bade and Potiskum.
    • Query any individual for abuse of any of the communication means (internet, gsm, Thuraya, and radio) and report the same to the ICT Officer for consistent abuse

    Objective 6 - Users' Management and  Reporting:

    • Support the ICT Officer to ensure that ICT induction is conducted for all staff
    • Ensures that all ICT needs for Bade and Potiskum offices are well identified and required services are provided within the minimum allowable time.
    • Reports to the ICT Officer for any equipment needed for the base
    • Regularly update the ICT Officer for any ICT project ongoing under his / her supervision.
    • Report any ICT challenge to the ICT Officer as they arise

    Internal & External Relationships

    • Logistics Manager: hierarchical relationship - technical support - exchange of information, collaboration on planning and all base matters
    • ICT Manager: Technical support
    • ICT Officer: Direct Line Manager
    • Base Logistician: collaboration on daily tasks
    • Others Programme Managers:: exchange of information and coordination (integrated approach)


    • Local governmental and non-governmental partners: exchange of information, coordination,
    • Local suppliers: exchange of information, coordination, influence on the choice of technical options
    • Local representatives of international aid organizations: exchange of information

    Position Requirement

    • Bachelor’s degree / Higher National Diploma in Information Technology / Engineering; Telecommunications, Computer

    Skills and Requirements

    • Minimum 1-year experience in the ICT sector.
    • Professional certificate: MCP, MCSA, MCSE, CISCO
    • Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
    • Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
    • Fluency in English
    • Excellent attention to detail, highly organized, rigorous, self-motivated, a strong sense of responsibility, ability to work independently
    • Capacity for analysis, synthesis, and reporting of large amounts of information
    • Willingness to travel to field sites


    • Previous experience working for NGOs an asset, particularly international and/or health-related NGOs
    • Fluency in one or more National / regional languages is an asset
    • Qualified women are encouraged to apply

    Minimum Basic Salary
    NGN156,995 per month

    Method of Application

  • Send your application

Never miss a job with our real-time & personalized job service
Subscribe Now
Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert


Join over 340K happy subscribers

Send your application through

Yahoomail Gmail Hotmail