Jobs at Transgeneration Enterprises Limited

Job Objective

• The logistics is responsible for the total well being and maintenance of the vehicles as well as managing the drivers.

Job Duties

• Manage vehicles licensure and registration
• Regular checking of vehicles to know if necessary item such as Fire extinguisher, Jack, C caution reflective stickers etc are available and replaced it when necessary.
• Scheduling regular maintenance on all vehicles and calling appropriate technicians for vehicle repairs
• Managing Budget for vehicle repair and replacement
• Ensures all vehicle and drivers are up to traffic standard
• Coordinate and monitor drivers to ensure adherence to schedules and proper driving practices
• Assist in searching for, hiring and training new drivers
• Providing reports to management on budgeting, schedules, maintenance and fleet progress
• Developing methods to decrease cost and improve efficiency
• Performs other incidental and related duties as required and assigned.
• Reduce the risk of vehicle overloading or other risk related with vehicles
• Meeting regularly with the drivers to discuss company goals and plans as well as discussing the challenges of the drivers

Skills / Qualifications

• Bachelor's Degree in Logistics, Business administration, or Transportation; Industrial Distribution, Industrial Engineering, or Supply Chain Management, or in a related field
• Work experience in logistic or supply chain management
• Computer skills
• Excellent analytical skills
• Good interpersonal and communication skills
• Good organizational skills
• Willingness and ability to adapt to changing work requirements and priorities that may require overtime or extended hours.

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Job Summary

• The Account Officer is to perform a variety of bookkeeping, accounting and financial tasks.
• Responsibilities include keeping financial records updated, Keying in data into software, preparing and analyzing reports as well as reconciling of inventory.

Job Details

• Provide accounting and clerical support to the accounting department.
• Daily update and accurate collation of all financial transactions.
• Inputting accurate data into the database.
• Prepare and maintain accounting documents and records.
• Prepare bank deposits, general ledger postings and statements.
• Timely reconciliation of all accounts.
• In charge of sales and purchasing records keeping.
• Debt recovery and reconciliation.
• Interaction with Customers on accounting matters.
• Provide assistance and support to company personnel.
• Research, track and restore accounting or documentation problems and discrepancies.
• Inform management and compile reports/summaries on assigned business unit.
• Function in accordance with established standards, procedures and applicable laws.
• Daily reconciliation of the stock position.
• Constant update of job knowledge.
• Maintaining the confidential of all accounting data/information.
• And any other duties assigned.

Skills / Qualifications

• Minimum of B.Sc / HND Accounting or related field.
• 2-3 years experience as an Accountant.
• ACCA or ICAN Certification will be a plus.
• Familiarity with accounting software is an added advantage.
• An ability to make quick but sound decisions.
• Good ability to maintain accuracy when dealing with numbers.
• Post-graduate/ professional qualification will be an added advantage.

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Job Summary

• The Customer service/Administrative Officer will be responsible for engaging clients, ensuring client satisfaction, ensure clients retention through relationship management, maintenance vendors as well as typing and proofreading various company documents.
• The role will also be responsible for answering customers enquiries about the goods or services the organization provides and handle all customers’ complaints.

Duties / Responsibilities

• Develop an in depth understanding of our products, services and policies to provide accurate information to customers.
• Assist customers in placing orders and tracking shipments
• Text/Call customers on a regular basis to get their orders, assist in ensuring their request is attended to, their complaints address or escalate as the case may be.
• Welcome visitors/client and Answer telephone calls and provide needed information
• Follow up on customers in order to ensure they get what they want as regards to sales to ensure satisfaction
• Ensure resolution to customers inquiries, grievances, request or escalate as the case may be to the appropriate department with professionalism and empathy
• Follow up on customers that are non-performance in order to ensure continuous patronage
• Follow up on customers after customer engagement and report feedback
• Collaborate with team members to ensure consistent and exceptional customer service.
• Stay informed about company policies, procedures and product knowledge updates.
• Contribute ideas and feedback to improve customer service processes and procedures.
• Call/text customers monthly/Festive periods
• Keep records of customer interactions and transaction and give report daily.
• Provide administrative support for HR executive.
• Maintain schedule and coordinate calendar activities.

Role Qualifications / Skill

• Minimum academic qualification of a B.Sc or HND
• 1- 2 years’ Experience in similar role.
• Proficiency in all Microsoft Office applications.
• Display good phone etiquette and a thorough understanding of office management procedures.
• Working knowledge of business management.
• Good organizational and communication skills.
• Good customer service skills.