Latest Jobs at Fastest Cakes

• We are looking for a talented logistics manager to join our team. In this position, you will be responsible for planning deliveries and supervising drivers to deliver our cakes on time.

Responsibilities

• Planning and monitoring outgoing deliveries.
• Develop new strategies to streamline processes and reduce costs.
• Supervising logistics, transportation, and customer delivery.
• Organize workspace, label goods, plot routes, and process shipment.
• Must be computer literate.
• Should be able to use ride-hailing apps like Uber and Bolt.
• Should be conversant with locations within Lekki

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 2 years of work experience.
• Candidate must reside in or around Lekki
• Pay close attention to details
• Sound knowledge of shipping processes and metrics.
• Strong communication, memorization, and teamwork skills.
• Capacity to perform your duties diligently, particularly during stressful situations.
• Must be able to work on some Sundays and holidays.
• Work from the office 23 days a month
• Should be willing to work with the company long term

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• We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.

Responsibilities

• Responding promptly to customer inquiries.
• Taking orders on Whatsapp
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Excellent knowledge of our products to be able to solve customer issues.
• Ensuring all customer orders are processed efficiently.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 2 years of work experience.
• Candidate must reside around Ikeja
• Must have completed National Youth Service Corporation (NYSC)
• Must be at least 2 years post-NYSC
• Proven customer support experience
• Must speak and write crisp and clear English
• Must be able to work on some weekends and holidays.
• Work from the office 23 days a month
• Should be willing to work with the company long term.