Job Openings at the United Nations World Food Programme

Requisition #: 129782
Location: Maiduguri, Borno

Organisational

• Ths job is found in Country Offices (COs), Regional Bureau (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
• At this level, work is carried out under minimal supervision. Job holders are expected to produce organized and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

Context
Job Purpose:

• To deliver information management and global information system support processes for a specific professional area of work, to facilitate effective service delivery.   
• The IMO will act as the focal point for collecting, analyzing and disseminating logistics information, in close coordination with logistics and information personnel of other UN organizations and NGOs involved in the humanitarian response, and national authorities.

Key Responsibilities (not all-inclusive, nor exhaustive)
Information Management (IM):

• Produce Logistics Sector products/reports in Logistics Sector product formats or specific formats as required within the operation ensuring they are regularly revised/updated if required. Key products include:  Situation updates, bulletins, snapshots, briefings, situation updates.
• Liaise with Logistics Sector/Cluster partners, other Sectoral partners, and national counterparts to gather information for the production of daily sitreps and weekly bulletins, ensuring that challenges and concerns relating to the logistics operation are represented.
• Support the Logistics Sector Coordinator as required in drafting donor proposals.
• Manage content of Logistics Sector country operations page – in close coordination with Global Logistics Cluster support team in Rome.
• Establish, moderate, and maintain the Logistics Cluster mailing list.
• Standardize and execute quality control of logistics assessments and activity reports.
• Provide reports internally to WFP with inputs on Logistics Cluster activities; Liaise regularly with reports officers in other agencies and NGOs.
• Establish and maintain internal information-sharing mechanisms, documentation formats, assessment formats, central file storage.
• Recognize and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.
• Prepare and disseminate the agendas for Logistics Sector coordination meetings and trainings, compile presentation, and ensure meeting minutes are recorded.
• Support the Coordinator in preparing, disseminating and consolidating the results of any necessary partner surveys.
• Perform other tasks as required.

Geographic Information Systems (GIS) and Spatial Data:

• Identify the most appropriate methodology to source and map information that can be used for advocacy in addressing issues in partner logistics needs.
• Establish priority special data collection/processing activities based on emerging information requirements.
• Identify and validate information sources such as local civil authorities, military entities, international agencies and organizations, and international and national non – governmental organizations.
• Ensure the smooth delivery of newly acquired special data from the field for cleaning and processing.
• Establish and maintain a GIS database to maintain critical logistical information.
• Receive and fill map requests for new map products for internal and external partners.
• Determine data requirements for the production of agreed mapping products.
• Produce maps in a standardized fashion for distribution in both hard copy and on the Logistics Sector website.
• Produce updates to standard maps by incorporating updated data layers.
• Produce a catalogue of map products, coordinate with the headquarters standards to keep the website updated.
• Maintain inventory of maps and map-making materials in the Logistics Sector office.

Training:

• Organize logistics-related trainings, including collection and dissemination of training materials.
• Provide GPS data collection training exercises among the humanitarian community in the field

4Ps Core Organisational Capabilities:

• 4P Theme
• Purpose
• People    
• Performance    
• Partnership

Capability Name (Purpose) - Description of the behaviour expected for the proficiency level:

• Understand and communicate the Strategic Objectives - Understands The Logistics Sector/Cluster’s Strategic Objectives and the link to own work objectives
• Be a force for positive change - Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team - Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions - Sets own goals in alignment with The Logistics Sector/Cluster’s overall operations, and is able to communicate this link to others.

Capability Name (People) - Description of the behaviour expected for the proficiency level:

• Look for ways to strengthen people's skills - Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture - Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback - Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit - Participates in accomplishing team activities and goals in the face of challenging circumstances.

Capability Name (Performance) - Description of the behaviour expected for the proficiency level:

• Encourage innovation & creative solutions - Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results - Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments - Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive - Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Capability Name (Partnership) - Description of the behaviour expected for the proficiency level:

• Connect and share across WFP units - Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships - Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable - Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships - Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Standard Minimum Qualifications and Experience
Education:  

• University degree in social sciences, global information systems, communications, journalism or related field; or the equivalent combination of education and experience.

Experience:

• A minimum of three years of professional experience in an international context, preferably in Information Management, GIS, data collection or cartography. Previous experience in emergencies is a plus.

Knowledge& Skills:

• Ability to meet deadlines and work under pressure as part of a team;
• Good communication skills; excellent written and analytical skills;
• Basic knowledge of logistics operations and humanitarian reform/cluster concept;
• Sound knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint
• Thorough knowledge of ArcGIS Desktop application.
• Extensive knowledge of global information systems and cartography.
• Willingness to work in challenging environments/field locations.

Language:

• General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
• General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different. Knowledge of Hausa is an advantage.

go to method of application »

Requisition: # 127582
Location: Abuja
Job Type: Fixed Term

Organizational Context

• This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Deputy Directors or Head of Offices. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit, Chief, or the designate.
• At this level job holders are expected to take responsibility for completion of a range of business support activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to more junior colleagues.

Job Purpose:

• To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

Key Accountabilities (not all-inclusive)

• Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
• Manage and maintain records and databases, to ensure information is organised and readily available for staff.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Contribute to improvement of business procedures and processes.
• Collect and perform basic analysis of data to contribute to quality business information management.
• Provide guidance to junior colleagues in performing their duties.

4Ps Core Organisational Capabilities

Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in the same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Standard Minimum Qualifications

• Education: Completion of Secondary School Education. A post-secondary certificate in the related functional area is desirable.
• Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Knowledge of specialised common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality.
• Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
• General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.