Jobs at Descasio Limited

The Role

• The Lead Full Stack Engineer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET, React and PHP development stacks.
• The Software Development Team Lead will provide technical and team leadership through coaching and mentorship.

Key Duties & Responsibilities

• Guide team development efforts towards successful project delivery.
• Provide technical leadership to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Identify and encourage areas for growth and improvement within the team.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on Microsoft technologies.
• Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
• Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
• Design, develop, and unit test applications in accordance with established standards.
• Participate in peer-reviews of solution designs and related code.
• Package and support deployment of releases.
• Work with teammates in the migration of legacy applications to current Microsoft technologies.
• Develop, refine, and tune integrations between applications.
• Analyze and resolve technical and application problems.
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
• Adhere to high-quality development principles while delivering solutions on-time and on-budget.
• Provide third-level support to business users.
• Research and evaluate a variety of software products.

Competencies
Corporate Competencies:

• Customer-Centric
• Value Creation
• Innovation
• Leadership
• Ownership

Functional Competencies:

• Proficient with Microsoft .NET+ development using C#, PHO, REACT NATIVE, REACT.JS.
• In depth knowledge and experience with core Microsoft .Net technologies including: WCF, WPF, WF, LINQ and EF.
• Extensive experience designing and developing enterprise grade software.
• Experience with source control management systems and continuous integration/deployment environments.
• Experience with automated testing.
• Experience with agile development methodologies including Kanban and Scrum.
• Experience with multi-threading and concurrency.
• Experience with debugging, performance profiling and optimization.
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.
• Internally motivated, able to work proficiently both independently and in a team environment.
• Strong communication skills with both internal team members and external business stakeholders.
• Strong initiative to find ways to improve solutions, systems, and processes.

Preferred Competency Requirements:

• Experience with web development technologies including ASP.NET, MVC3, JavaScript, AJAX and CSS.
• Experience with database development including relational database design, SQL and ORM technologies.
• Experience with Microsoft Teams platform.
• Experience with user interface design and prototyping.
• Experience configuring and developing customizations for Microsoft SharePoint, Microsoft Power Apps.
• Experience with web development using technologies including: ASP.NET, MVC3, JavaScript, AJAX and CSS.
• Experience with database development including relational database design, SQL and ORM technologies
• Experience with Microsoft Teams platform.
• Experience with user interface design and prototyping.
• Experience configuring and developing customizations for Microsoft SharePoint, Power Apps.
• Experience with Cloud Platforms from AWS, Azure, GCP etc.

Why Join Us?

• Training and professional development opportunities.
• Exceptional governance structure.
• Forward thinking results oriented culture.
• Smart and passionate colleagues.
• Flexible work environment.

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Location: Onikan, Lagos
Employment Type: Internship

Job Description
We are currently looking for a Technical Support Intern to support the Service Delivery and Deployment team in all daily activities. The responsibilities for the job will mostly be handled virtually for now as the company is still working remotely.

Responsibilities

• Train customers on the use of Microsoft 365 and GSuite
• Drive adoption of our SaaS products and services
• Serve as a trusted advisor to our customers
• Communicating with technology experts in a technical capacity.
• Answer telephone, screen calls, take messages, schedule appointments, and provide information promptly, courteously and accurately in accordance with established policies and procedures.
• Address and resolve basic incidents and requests; log all incidents and requests; engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility in line with agreement support SLA
• Troubleshoot and deliver technical solutions to customers through one-to-one communication, effective prioritization, data analysis, and dedication to providing a world-class user experience.
• Document resolutions and update self-help and staff knowledge bases.
• Grow general knowledge of current corporate, division, and facility-specific products, increasing ability
• Provide after hours and on-call support as needed.

Requirements

• BSc degree with background in computer science or related study
• Fresh graduates and Corp member are encouraged to apply
• 0 – 1-year work experience
• Troubleshooting skills
• Customer service skills
• Interpersonal skills
• Strong communication skills, and
• Enthusiasm for continuous learning