Latest Jobs at Clickatell

Purpose

• As a Senior BI & Data Visualization Specialist you will oversee the advancement of our approach tData  insights and visualization within a cross-functional, scrum-based team.
• We are transforming and advancing  the way we dDATA at Clickatell and this role is key on propagating best practices around turning data  intinsights.
• This role will champion the adoption of cutting edge DATA trends in benefits of our business  transformation.
• As such, expect a combination of executive and technology responsibilities from data  mapping tAI adoption while strengthening of our analytical presence in the Chat Commerce market. 

Responsibilities of the Role

• Develop and maintain strategy and a practical roadmap for an enterprise-wide BI reporting and analytics platform (Internal and External Data Products)
• Provide BI & Analytics technical oversight across cross-functional teams, fostering a culture of support and collaboration within the Data team and the broader product-development organisation.
• Oversee and validate the creation of Data Visualization prototypes tsupport the elicitation of Business needs and tturn data intactionable business insights.
• Introduce and advance AI-powered business intelligence from prototyping tproduction: forecasting models, automated classification, and prescriptive recommendations
• Hands-on participation in BI & Analytics deliverables, coding, peer reviews, delivery of execution plans, etc. 
• Ongoing collaboration with discipline leads: Data Architecture, DBA, Data Engineering, and Product, on defining execution plan for Clickatell’s Data Products. Work closely with data engineers and analysts in the development of scalable and robust pipelines by means of completing and maintaining source ttarget mappings templates and associated metadata 
• Oversee the advancement of Analytical models by working in collaboration with Data Modelers and Data Analysts in translating or anticipating business needs intactionable data solutions 
• Work in a scrum-based team that is passionate about enabling a data culture throughout the organization
• Maintain Jira content relevant and ensure the reports of the team progress is a reflexion of the team velocity and capacity 
• Breaks down strategic problems, and analyses data and information tprovide subject matter insights and recommendations.
• Support Data Analysts in documenting and maintaining operational procedures and processes  relating tanalytical and reporting processes.
• Assist in the ongoing changes resulting from the roll out of Clickatell’s Data Strategy i.e. Change Management, Communication, Progress Updates, etc.
•  
• We Are On A Learning Journey

Requirements of the Role

• B-Tech or bachelor's degree in engineering, computer science, or informatics or equivalent

Work Experience

• 7+ years of experience as a Business Intelligence or Insights Analyst
• 5+ years of experience in developing Power BI reports, including DAX calculations
• 5+ years of experience in writing SQL queries in one of PostgreSQL, Amazon Redshift, or MySQL
• 3+ years of experience working in cloud environments
• Expert Knowledge and experience in data preparation, data analysis, and statistical tool sets
• An analytical mindset with superb communication and problem-solving skills. 
• Ability tidentify complex problems, and tdiscuss resolutions clearly and in nontechnical  terms.
• Lead and train the BI Visualization Specialists.
• Strong Leadership silks with the ability tdelegate ta diverse team.
• Knowledge and experience in Business Intelligence, data warehousing (dimensional  modelling).
• Experience with data transformation tools such as Airflow will be advantageous. 

Knowledge and Abilities

• Demonstrate a passion for problem solving and data presentation technologies
• Well versed in Agile framework, specially Scrum and Lean Development 
• Knowledge in Power BI, data ETL, data model and automation 
• Excellent mathematical, analytical, and problem-solving skills and ability tinterpret complex data.
• Self-driven, results oriented.
• Strong communication, interpersonal and presentation skills, and ability tdeal with all levels of management.
• Passion for Mentorship and Leadership.

go to method of application »

Purpose

• Clickatell is looking for a change champion to drive Clickatell’s Data Vision to the next level of Data  Ecosystem. We are currently transforming our business model, and Data is pivotal in this transformation. We  are looking for obsession and passion, we are looking for an enabler and a trainer, an innovator and a  team player. 
• The right person will have a practical knowledge of Cloud data platforms and a very good knowledge of  next generation Data concepts and technologies – think Data Meshing and Economy of Data. Together  with the Data Engineering Lead, and DBA Lead this role is essential to continue advancing our modern  data foundation that will simplify and catapult the use of Gen-AI on behave of both external and internal  business cases. 

We Do The Right Things

Responsibilities of the Role

• Accountable for accelerating the adoption of Clickatell’s Reference Data Architecture while  providing data architecture direction and delivering required architectural artifacts – Conceptual,  Logical & Physical Data Models. 
• Provide data architecture and 3-level modelling direction for ongoing and new development  projects in alignment with Clickatell’s Data Strategy and Business Value preposition. 
• Responsible for the design of highly scalable and reusable patterns of data ingestion and processing  that will transform and enrich a variety of datasets into reusable and scalable assets. 
• Assess current AWS based solutions (performance and cost) and design and rollout new Data 
• Services in favour of Clickatell’s Data Domain Architecture.o Provide subject matter expertise and technical leadership on the data architecture disciplines while  ensuring all solutions are documented and communicated effectively to both, Data and Application  Development teams. 
• Work closely with the Database Management, Engineering and BI and Analytics teams in the  adoption of latest AI trends to optimize their functions and data products. 
• Contribute to the continuous upskilling and coaching of the DATA team members while embracing  cutting edge technology trends, and champion their rollout and adoption
• Perform problem resolution and root cause analysis along with recommending and implementing  preventative techniques.
• Protect Clickatell’s information, intellectual property and corporate data systems in accordance with  prescribed guidelines 

We Are On A Learning Journey

Requirements of the Role

• B-Tech or bachelor's degree in engineering, computer science, informatics or math.

Work Experience

• Experience and knowledge of AWS Big Data services. Athena, Redshift, Kinesis, Kafka,  Glue, S3, Lake Formation
• A strong understanding of various database technologies, such as SQL databases (e.g.,  PostgreSQL, MySQL, SQL Server) and NoSQL databases (e.g., MongoDB, Cassandra), is  essential.
• Proficiency in programming languages like Python, Java, or Scala is often required for  developing custom data solutions and automation scripts.
• Knowledge of big data technologies like Hadoop, Spark, and related ecosystem  components is valuable for handling and processing large volumes of data.
• Understanding data visualization tools - Power BI an asset
• Experience with incremental delivery - Agile and Scrum framework. 
• Hands on experience leading large-scale global data warehousing and analytics projects.
• Experience with complicated account hierarchy, security groups, VPCs, AWS managed  services, S3, ELB, EC2 Auto Scaling, Lambda
• A background working in a high-volume payment transaction environment, or mobile  technology platforms and systems integration would be advantageous and be able to demonstrate a sustained track record of delivering high-quality outputs, on-time and to  product or business specifications. 

Knowledge and Ability

• Results oriented and hands-on 
• Assertiveness: ability to communicate effectively and explain a point of view  convincingly. 
• Clear thinker: simplify data strategy into clear actions to team, set priorities for self and  makes clear decisions.
• Communication: excellent verbal and written communication skills. The candidate must  have great inter- and intra-personal skills. 
• Customer Focus: identify and effectively respond to the diverse needs of development  department’s customers.o Teamwork: ability to work reliably and responsibly with internal and external colleagues to  achieve departmental and organisational goals. 
• Relevant knowledge in different development, database and business intelligence tools, techniques and environments to develop and deliver quality applications and  documentation.
• Complete familiarity with Agile and traditional methods, particularly Waterfall, Scrum and  Kanban
• Have problem solving skills, logical thinking and analytical abilities. 
• Display foresight be systematic and provide orderly planning and have attention to detail.