Latest Vacancies at the Concept Group

Location: Yaba, Lagos

Job Summary

• Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

• Create and monitor Operational KPI’s of process owners.
• Effectively communicate newly developed process/policies to the necessary stakeholders
• Help drive the implementation of all process and policies across all sales related unit
• Work directly with stakeholders to create implementation plans and complete milestones
• Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
• Independently implement, administer and evaluate day-to-day activities across all sales related departments
• Identify and execute given tasks and objectives, making recommendations that impact policies and processes
• Review analyzed data to explain trends; formulate and evaluate alternative solutions
• Analyze and interpret policies; review and implement procedures for program or function
• Give optimal reports and escalate when necessary

Qualifications / Requirements

• B.Sc / HND in any field.
• 2 - 3 years work experience.
• Experience in Operations is an advantage.
• Job Knowledge onChange Management and Operational KPIs.

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Duties & Responsibilities

• Researching the company's system, network structure, and possible penetration sites.
• Conducting multiple penetration tests on the system.
• Identifying and recording security flaws and breaches.
• Identifying areas of high-level security.
• Reviewing and rating the security network.
• Creating suggestions for security upgrades.
• Compiling penetration test reports for the client.
• Conducting penetration tests once new security features have been implemented.
• Suggesting alternate upgrades.

Requirements

• Bachelor's Degree in Information Technology or Computer Science.
• Advanced knowledge of networking systems and security software.
• In-depth knowledge of parameter manipulation, session hijacking, and cross-site scripting.
• Technical knowledge of routers, firewalls, and server systems.
• Proven work experience as a certified ethical hacker.
• Relevant Certification.

Skills / Competencies:

• Solid understanding of SIEM Solutions.
• CISSP or CISA Preferred. At a minimum Comptia Security+
• Proven hands-on ethical hacking knowledge.
• Knowledge of Firewall and configuration such as Fortigate and Checkpoint UTM

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Location: Yaba, Lagos

Job Summary

• The HR Admin / Employee Relations Manager oversees HR operational activities for efficient and accurate delivery of HR Administration processes, providing high quality leadership for effective management of HR Admin functions which delivers proactive results.
• He/she will also facilitate and manage employee relations on behalf of the company, collaboratively working with the necessary stakeholders to create and maintain a positive relationship between and amongst the management of the organisation the employees.

Duties and Responsibilities

• Create and review HR policies, processes and manuals with best practice that reflect business needs
• Implement, interpret, provide guideline and communicate policies, processes and manuals, as well as enforcecompliance of HR policies and procedures by employees.
• Monitor success of implemented administrative policies and suggest areas of improvement where necessary.
• Supervise and coordinate all administrative matters pertaining to the HR function.
• Provide leadership in coordinating the activities of the HR Admin unit to ensure compliance with all applicable laws, policies, regulations and procedures.
• Ensure the effective management and integrity of all Human Resources Management transactions including leave, transfers, salaries and salary payments, benefits administration etc.
• Ensure the effective management of personnel records and information
• Monitor overall performance of HR services and timelines to deliver on all HR operations projects
• Keep up to date with changes in State and Federal Legislation that affects HR practices in the Organization
• Assist in the conduct of the annual salary and incentive review process, ensuring information is accurate and efficiently processed.
• Manage the day to day operation of the employee relations function including attendance, leave tracking, vacations and absences.
• Manage Payroll and statutory remittance Management and employee assisted programs e.g. staff loans, salary advance requests etc.
• Ensure resolution of employee grievances by adopting methods like counseling, investigations and establishing a panel committee.
• Drive high performance in the team through proper management and coaching of team members and providing quality feedback

Employee Relations Functions:

• Ensure all new hires are properly on-boarded and documented, and all existing staff notified.
• Ensure that all references of new hire are properly and promptly contacted and adequate information is gathered.
• Ensure all officers, support and other subordinate team embers carry out their functions as and when due.
• Ensure proper staff HMO management, liaise and follow up with the corresponding HMOs accordingly
• Man and manage all exit processes for exiting staffs
• Ensure all instructions for enrollment, change of plan or hospital and exclusion of employees should be communicated to the HMO on or before 15th of every month and resolve all employee requests regarding HMO
• Conduct quarterly review of HMO performance; Manage the annual review of SLAs of HMOs (existing and new)
• Conduct relevant surveys and researches and give report and objective recommendations based on the responses.
• Advice managers on cases of absenteeism and leave benefits and entitlements, ensuring compliance with related policy and procedure, provide reports on headcount and absences accordingly.
• Manage employee mobility through transfers, promotions and terminations
• Manage and monitor probation periods, get employee confirmations from line managers at probation expiration.
• Ensures all pre-confirmation requirements are completed before confirmation due date
• Work with Performance Management unit to review the confirmation questionnaire when necessary
• Undertake and/or monitor the administration of surveys or questionnaire in motivational and well-being as well as the working condition of employees
• Give report and objective recommendations based on the responses from the survey and opinion poll

Job Requirements

• Bachelor's Degree in Employee Relations, Human Resources, Administration or any other related field.
• Minimum of 5 years of cognizant professional experience
• Professional membership and certifications will be an added advantage
• PC literacy with hands on experience with an HRIS or HRMS
• Basic knowledge of labor law.

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Location: Yaba, Lagos

Duties & Responsibilities

• Track and manage all applications coming from the back end (Career mail and/or sales referrals)
• Handle all enquiries and complaints from candidates as is related to the applicable recruitment level. Otherwise,
• refer same to the appropriate executive.
• Critically review applications and CVs received via the career mail with an effective attention to important details.
• Conduct first level phone interviews for senior/select backend role, promptly and properly
• Schedule all applicable and due levels of interviews for different Talent Acquisition Executives and management
• members.
• Follow up on all schedules to ensure prompt attendance from candidate, line managers and Talent Acquisition
• Executives, and to promptly inform all parties in the event of a delay or reschedule.
• Maintain open lines of communication with prospective hires.
• Maintain and Update all applicable databases and trackers (schedules, feedback, status, etc. for all assigned roles).
• Act as first point of enquiry for any back end applicant’s clarification.
• Must keep all trackers up to date for easy referencing.
• Provide timely, applicable post-assessment feedback to all candidates on the status of their application
• Providing accurate and promptly compiled activity report periodically to both line manager and management.
• Ensure no candidates' interview stage is delayed by scheduling and inviting them in time
• Periodically compile and advertise vacant roles on different job boards
• Ensure assessment test links are sent to candidates when due
• Assist in conducting interviews for junior roles when necessary
• Provide high quality of candidate for face to face/video interviews for a higher conversion rate
• Any other tasks as may be assigned by line manager, HOD or management

Requirements / Job Knowledge

• Candidates should possess a Bachelor's Degree / HND qualification with 1 - 2 years work experience.
• Must be well abreast with recruitment cycle.
• Must possess sound knowledge of the standard recruitment procedure.
• Good knowledge and experience conducting phone interviews
• Good reporting skills
• Demonstrated commitment to teamwork through own actions, with a proactive, enthusiastic and innovative approach to work.
• Familiarity with social media, resume databases and professional networks.
• Keen interest in Human Resources.
• A high level of attention to detail and the ability to prioritize effectively.