Latest Vacancies at The Concept Group

Job Description

• Performing qualitative and quantitative research into new business areas
• Advising the organization on the viable areas to venture into with clear justifications
• Initiating and maintaining partnerships with key industry experts and negotiating contracts to support projects
• Researching into available funding opportunities for captured business areas and soliciting funding for the projects
• Creating clear and useful reports and recommendations for product development use
• Keeping an up-to-date knowledge of the industry and related markets being researched
• Assist in the acquisition of requirements needed to succeed in the captured business areas.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 3 years of experience collecting, interpreting, and organizing data
• Ability to prepare extensive reports and present findings to companies with clear and concise action advice

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Job Description

• Use feedback to develop an in-depth understanding of customers
• Implement a system to help you collect feedback, analyze it, and act on it regularly
• Reduce friction and solve your customers' specific problems and unique challenges
• Make listening to customers a top priority across the business.
• Develop customer needs and use cases throughout a customer journey.
• Translate customer needs into business requirements.
• Serve as an advocate and champion for the customer-centric, research, & design cultures to stakeholders with little experience partnering in human-centered design.
• Develop client strategic insights via client research techniques: quantitative, qualitative
• Lead teams in developing business and customer cases to help drive experience improvement.
• Understand and interpret customer experience measurements.
• Develop operational plans to deliver great customer experiences.
• Have a strong cross-functional understanding of service delivery to be able to identify and engage boundary partners.
• Develop client strategic insights via client research techniques: quantitative, qualitative,
• Have experience with leading facilitated sessions in customer journey mapping and service blueprinting.
• Create effective communications across multiple internal channels to increase ability to change the customer experience.
• Develop views of both present and future customer journeys through quality research.
• Lead projects that enhance client’s understanding of the customer.
• Serve as customer advocate during new product launches and service upgrades.

Job Qualifications

• Bachelor's Degree
• Minimum of 4 years experience working in similar competency.

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Job Description

• We are looking to hire Software Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches on software applications.
• In this role, you will be required to ensure our products and applications work optimally and meet the established Software Standards.
• You should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, and continuous improvement, we’d like to meet you.
• Ultimately, you will ensure that our products, applications, and systems work correctly.

Responsibilities

• Collaborate with Software Development to develop effective test plans and strategies.
• Designing test cases, reporting all bugs encountered in the bug tracker software and determining readiness criteria.
• Execute all levels of testing (System, Integration, and Regression).
• Work with Cross-Functional Teams to ensure quality throughout the software development life cycle.
• Report bugs and errors to the development team.
• Testing of third-party applications acquired by the organization.
• Ensuring software tested meets and exceeds the users’ requirements.
• Other tasks assigned by the Supervisor.
• Design and develop automation scripts when needed.
• Detect and track software defects and inconsistencies.

Requirements

• Minimum of B.Sc./ B.Eng./ HND in Computer Science, Computer Engineering or any other relevant field with relevant experience.
• Must have a background/interest in software testing.
• Working knowledge of test management software
• Hard-working and committed to the role and the organization
• Desire to provide quality client service and support
• Meticulous and highly attentive to detail
• Ability to work effectively and collaboratively in a team

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Job Description

• We are looking to hire a Product Analyst. The ideal candidate will conduct Market Research in relation to products and product performance.
• You will work with the Research and Development teams to deliver innovative and optimal Information Technology solutions (products and services) to meet market needs.

Roles / Responsibilities

• Carry out market research to identify opportunities for developing new products or making changes to existing products.
• Outline, analyze, and document detailed functional requirements for product and all business requirements in relation to product development and design to ensure compliance with expected standards.
• Coordinate relationships between commercial and technical teams to proper understanding and interpretation of business requirements.
• Monitor and support the design, development and deployment of the new/upgraded product to ensure that it continues to meet the expected specifications.
• Manage go-to-market plans and all processes necessary for successful product launch.
• Following a product launch, s/he monitors its performance. Based on findings, s / he may recommend modifications to the product/market strategy.
• Collect and analyze product data to detect trends and provide necessary information and recommendations.
• Update, implement and communicate changes to documented product requirements and processes as necessary.
• Assess products stand in the market in comparison to competitors as well as customer reception and behavior.
• Support product marketing and sales through the development of various technical marketing resources such as application notes, FAQs, product notes, user guides, presentations, demos, manuals, training guides etc.
• Support Marketing & Sales teams with research on effective sales & marketing channels that will improve the products’ return on investment.

Requirements

• Background in Computer Science, Engineering, Economics, Statistics, Business Administration, or other relevant fields.
• Minimum of four(4) years of quality experience in a similar role.
• Strong interest in/knowledge of Information Technology and the development/deployment of profitable Information Technology solutions.
• Excellent organizational, analytical, and problem-solving skills.
• Project Management expertise with a high level of attention to detail.
• Ability to manage relationships across diverse groups of people.
• Result-oriented.
• Top-notch strategy, presentation, and communication skills
• Self-starter with the drive for continuous improvement and achievement.

Remuneration
Up to 7million Naira / year.

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Responsibilities

• Conducts detailed portfolio analyses and reports. Analyses report on loan and lease portfolio to anticipate, identify and mitigate credit risk exposure related to portfolio management activities
• Analyses transactional risk measures including default, correlations, and stress losses to enhance concentration risk views.
• Analyses and monitors the company’s lease portfolio.
• Periodically perform default/principal at risk assessment, measuring the impact of guarantors/collaterals and impact of group loan on risk exposure.
• Monitors compliance to credit and risk policies of the company.
• Prepares reports on analytics of portfolio performance, emerging trends, areas of opportunity, repossessed lease assets, etc.
• Mitigate credit risk exposure related to portfolio management activities.
• Prepare report on probability of default using available data.
• Propose evolutions in the policy, process, collaterals, etc. related to the risk identified.
• Make recommendations for process improvement, addressing gaps and areas for additional or improved reporting and data.

Qualifications

• A Bachelor's degree in Accounting, Finance, or social science.
• Minimum of 1 year working in a similar field, with cognitive experience as analytics officer.

Requirements:

• Cognitive abilities in quantitative measurement of data
• Research and analysis skills
• Comfortable with word processing, spreadsheets, and financial enterprise resource software usage.
• Beginner/Intermediate skills in Microsoft Office suites
• Ability to present and communicate analysis and recommendations
• Ability to measure financial data to evaluate financial performance and position