Latest Vacancies at Rigo Microfinance Bank

Note: applicant most reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
• Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
• Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
• Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
• Ensure compliance with Regulatory requirements relating to Banking Operations.
• Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
• Manage the Banking Operations Department (staff and budget).
• Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
• Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
• Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
• Credit Operations – Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments)
• whilst ensuring the identification and management of underlying operational risks.
• Special Product management. All specially designed product to address transfers of fund, Deposit and risk asset.

Any other activity as may be assigned by the MD/CEO.

Technical Skills:

• Detailed knowledge of Banking procedures and policy principles at all levels.
• Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
• Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
• Extensive knowledge of Treasury Operations and Electronic Banking.
• Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
• Analytical and practical understanding of workflow, capacity planning / optimization and process implementation.
• Ability to recognize problems and apply Risk Management techniques to address them.
• Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
• Strong planning, organizational and time management abilities.
• Strong Leadership, team management, developing and mentoring.
• Metrics driven mindset.
• High level influencing and interpersonal skills.
• Relationship building, negotiation, problem solving and trouble shooting.
• Ability to multitask, cross knowledge of entire banking activities to work outside your comfort.
• Ability to proactively identify roles requiring attention.

Note: applicant most reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

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Note: applicant most reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

• The Reconciliaton officer is responsible for the financial reconciliation management of the organization and financial reporting for the organization.
• Reconciling payments to ensure the accounting system reflects the correct transactions
• General ledger reconciliations
• Account reconciliations such as bank, inventory control, clearing, billings etc.
• Issue receipts to customers on receipt of payments
• Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
• Supporting the month end process
• Generating month end reports
• Assist in playing a key role in the formulation of the business's strategy
• Managing relationships with Investors and the banks treasury bill obligation (where applicable)
• Assisting with managing and overseeing the company’s financial systems
• Overseeing commercial decision making from tender analysis, margin analysis, pricing analysis etc.
• Advising and implementing best practice methods to increase revenue and reduce costs. 

Note: applicant most reside within Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

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This role would require a hunger to chase and close new business from cold calls and inbound warm leads. You are expected to be ambitious to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients.
• Identify new business opportunities - including new markets, growth areas, trends, customers, products and services.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Have a good understanding of the businesses' products or services and be able to advise others about them.
• Effective and consistent formulation and execution of Collections and Recovery strategies for improving performance, delivering the best result based on individual account circumstances while maintaining customer relationship.
• Proactive and ongoing monitoring and management of loan portfolio to minimize bad debt provisions/losses.
• Providing collections and Recovery expertise and knowledge for annual, quarterly and monthly forecasts.
• Meeting with delinquent customers (if needed) and making appropriate decisions to prevent cases from further deterioration.
• Demonstrating the ability to take on role specific requirements as outlined by management.
• Applying appropriate recovery measures in dealing with defaulting customers to ensure that all NPLs are dully attended to Propose and implement strict internal controls over procedures, audit recommendations and regulatory requirements to safeguard the company from potential losses.
• Liaison with call center team for minimization of overdue cases, improving contact ability.
• Ensuring that reminders are sent to overdue customers before due date by coordinating working with the credit team.
• Monitoring and controlling all overdue cases and ensuring that these are followed up for release / renewal / auction as the case may be and co-coordinating action within the Legal provisioning.
• Understanding the banks system/software for better monitoring and resolution of overdue cases.
• Liaison with legal team of both the products for all recovery related matters (Legal notices, replies, auction etc.)
• Timely Interest servicing and Renewal for Overdraft accounts.
• Set out the detail actions and target of loan write off recoveries down to all the concerned client service officers;
• Seek ways to continuously improve performance and productivity on the job;
• Work closely with the Head of Credit, to identify root cause of loan delinquency, operational weaknesses and recommend changes to improve the quality of the portfolio.