Latest Vacancies at LEAD Enterprise Support Company Limited

Job Summary

A leading Microfinance Bank in Maryland, Lagos is seeking an experienced and strategic Marketing Manager to lead the development and execution of innovative marketing strategies for its products and corporate brand.
The successful candidate will drive brand positioning, increase product adoption, enhance market visibility, and ensure strong top-of-mind awareness within the microfinance sector. This role requires strong analytical capability, digital marketing expertise, and leadership skills to deliver measurable business growth.

Key Responsibilities

1. Develop and execute comprehensive marketing strategies aligned with business objectives.
2. Conduct market research and analysis, including competitor review, pricing trends, consumer behavior, and demographic insights.
3. Design and implement go-to-market strategies for new and existing products.
4. Identify and manage cost-effective media channels for campaigns and product promotions.
5. Participate in New Product Development (NPD) and ensure brand consistency throughout the product lifecycle.
6. Lead and provide direction to marketing team members across campaigns and projects.
7. Track campaign performance, analyze data, and provide detailed reports with actionable insights.
8. Adjust marketing strategies based on performance metrics and market feedback.
9. Collaborate with Strategy, Retail Banking, Operations, Customer Experience, and Digital Channels teams to deliver a seamless omnichannel customer experience.

Key Performance Indicators (KPIs)

1. Development and execution of robust marketing plans.
2. Successful and timely go-to-market delivery.
3. Quality research output and competitive market insights.
4. Increase in product adoption, digital product usage, and account openings.
5. Innovation and implementation of new marketing initiatives.

Requirements

1. Bachelor’s degree in Marketing, Business Administration, or a related field.
2. Additional professional certifications in Marketing, Strategy, Business Analysis, or Innovation will be an added advantage.
3. Minimum of 6 years’ relevant experience in marketing, preferably within financial services or a regulated industry.
4. Strong understanding of market dynamics and policy impact on the business environment.
5. Hands-on sales and marketing expertise.
6. Strong data analysis, interpretation, and reporting skills.
7. Practical knowledge of digital and social media marketing.
8. Proficiency in Microsoft Office (Excel, PowerPoint) and other relevant tools.

Core Competencies

1. Strategic thinking and proactiveness
2. Strong leadership and team-building skills
3. Excellent communication and interpersonal skills
4. Innovation and creativity
5. Results-oriented mindset.

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Job Summary

A leading Microfinance Bank in Maryland, Lagos is seeking an experienced and strategic professional to fill the role of Head of Department, Business Process Management (BPM).

The successful candidate will lead the Bank’s process optimization, automation, and continuous improvement initiatives. This role requires a strong background in process reengineering, technology implementation, and performance management within a regulated financial services environment.

Key Responsibilities

Process Analysis & Improvement

• Identify, analyze, and evaluate existing business processes to uncover inefficiencies and improvement opportunities.
• Develop and implement process reengineering, automation, and optimization strategies.
• Define, measure, and track process performance metrics to ensure operational excellence.

BPM Framework & Governance

• Establish and maintain a robust BPM framework aligned with industry best practices.
• Develop tools, templates, standards, and documentation for consistent process management.
• Provide training and guidance to staff on BPM principles and methodologies.

Technology & Automation

• Evaluate and recommend BPM technologies and automation tools.
• Oversee the implementation, integration, and optimization of BPM systems.
• Ensure effective utilization of technology to drive productivity and efficiency.

Team Leadership

• Lead and manage the BPM team, providing mentorship and professional development.
• Foster a high-performance, collaborative work environment.
• Recruit and train qualified BPM professionals where necessary.

Stakeholder Engagement

• Build strong relationships with key internal stakeholders.
• Communicate BPM strategies and initiatives effectively across departments.
• Resolve process-related issues and ensure alignment with business objectives.

Continuous Improvement & Innovation

• Promote a culture of continuous improvement across the Bank.
• Stay updated on industry trends and emerging BPM practices.
• Drive innovation initiatives to enhance organizational performance.

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Industrial Engineering, Computer Science, or a related field.
• MBA or relevant postgraduate qualification is an added advantage.
• Minimum of 5 years’ experience in Business Process Management with proven success in delivering process improvement initiatives.
• Strong knowledge of BPM methodologies and tools such as Lean, Six Sigma, and BPM software solutions.
• Experience leading cross-functional teams.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong communication and stakeholder management abilities.