Latest Vacancies at Empire Trust Microfinance Bank Ltd

Job Responsibilities

• Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
• Accountable for driving new client acquisition and retention, growing market share.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
• Managing and liaising with existing credit clients.
• Monitoring loan portfolio for repayment and slippages
• Establish and maintain positive business and customer relationships
• Booking of quality loans for the bank and ensuring repayment of same
• Champion deposit mobilization
• Identify target markets and sales tactics to improve product offerings

Qualification & Required Skills

• Degree/HND in related discipline.
• Must have at least 5 years’ marketing experience in commercial banking
• Must have experience in dealing with Lagos State Civil Servants/Federal workers
• Strong credit analysis, documentation and relationship management skills
• Ability to assess customer needs and develop products that suits their needs
• Must possess in-depth understanding and knowledge of Corporate Banking Products
• Effective communication and reporting skills
• Problem-solving and decision-making skills
• Preferable candidate should reside on Lagos Island and its environs

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Duties & Responsibilities

• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated authority

Qualification & Required Skills

• Minimum of OND
• 2 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills
• Basic mathematics and analytical skills as well as investigative and persuasive skills
• Problem-solving and decision-making skill
• Knowledgeable of recovery best practice and approach.
• Must know how to ride bike.

Area of Expertise

• Debt Collection
• Issue Resolution
• Numerical and well organised.