Latest Vacancies at Electronic Payplus Limited

RESPONSIBILITIES

• Manage and direct the operations of the manufacturing and production department efficiently and effectively. The Operations includes: card manufacturing, milling and embedding, personalization mailing and fulfilment
• Liaise with foreign technical partners for new implementation and support –related matters.
• Upgrade of the manufacturing and personalization solutions to handle any EMV card personalization as may be required.
• Regular knowledge transfer and training of the production staff on all the production activities and processes.
• Liaise with the card association companies (Interswitch , MasterCard and VISA) to resolve issues relating to production as may be required from time to time .
• Prepare a daily production plan and send to the MD and IAC.
• Prepare the monthly overtime schedule of production staff and forward to HR by the 18th day of each month.
• Regular monitoring of clients stock of cards, manufacturing and PERSO consumables in the vault; and liaising with clients and Admin department for replenishment before the cards are completely used up.
• Ensure technical trainings are conducted for the department twice a month to eliminate any skill gap within the department.
• Resolve all issues relating to production with the banks; ensuring the delivery of high quality services to customers that will attract a repeat business.
• Manage all the production software licenses and ensure prompt annual renewal by the IT department.
• Constant technology research and development.
• Full compliance with the Standard Operating Procedures and Information Security Policy.
• To observe and obey the clear desk policy.
• To uphold the rule of non-disclosure and confidentiality of information.
• To ensure wastes are shredded accordingly.
• To maintain the password rules.
• To ensure that proper records of business activities are kept and backup of business files are done regularly.
• To adhere and comply with all ISP rules as stated therein

Qualification / Experience

• University Graduate or its equivalent and above
• Most have worked in a similar role at least 5 Years

Key Skills and Competencies

• Confidence
• Excellent technical skills
• Organisational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem solving skills
• Teamworking skills
• Attention to details
• Understanding of the code, specification and regulations related to the payment card industry
• IT skills
• skills

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RESPONSIBILITIES

• Manages Manufacturing, Personalisation and mailing of various bank cards-VERVE Debit and Prepaid cards, MasterCard Credit or Debit card.
• Ensure printing of Combo scheme cards as requested by the client.
• Drive the achievement of PQCDSM objectives( Productivity, Quality, Cost, Delivery, Safety and Morale)
• Ensure regular maintenance is carried out all Machines.
• Ensure strict adherence to the production quality objectives.
• Prompt resolution of all customer related issues.
• Technology research.
• Develop bi-annual appraisal reports of staff performance.
• Develop weekly and monthly Manufacturing and Personalisation reports.
• Liaise with Electronic Payplus Limited’s partners and association companies as the situation requires.
• Liaise with Delivery unit to ensure timely deliveries within stipulated time as stated in the SLA.
• Ensure Shredding of data after successful delivery notification from the Delivery team.
• Ensure filling of Shredded Register immediately Shredding is done.
• Send notification of data destruction to customers immediately shredding is completed.
• Ensure weekly meetings/trainings hold and are communicated to Production staff.
• Full compliance with the Standard Operating Procedure and Information Security Policy.
• Ensure all Electronic Payplus Limited’s resources in his possession are properly taken care of.
• Handles all Administrative duties of the production department and must ensure that the card request and delivery forms are filed appropriately in the right locations.
• Must ensure that all production staff comply with requirements for job movement register and other document completion
• Any other role as may be directed by the Production Manager.

Qualification / Experience

• University Graduate or its equivalent and above
• Most have worked in a similar environment or have worked within the card manufacturing and personalization environment for at least 5 Years.

 Key Skills and Competencies

• Confidence
• Excellent technical skills
• Organisational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem solving skills
• Teamworking skills
• Attention to details
• Understanding of the code, specification and regulations related to the payment card industry
• IT skills