Latest Jobs at Visa Incorporated

Job Description

Manager – Merchant Services and Acquiring

Visa's Merchant Sales and Solution Team is seeking a Merchant Services and Acquiring Manager who will have responsibility for driving in-market acceptance efforts of a new mobile payment solution with Large Payment Facilitors and Acquirers across the region.

• The Merchant Services and Acquiring Manager is a key contributor to driving growth and development of meaningful and profitable merchant relations in The region, specifically being accountable and owning on key markets from a Merchant Servicing and Acquiring perspective. In addition, this role is responsible for working with the Head of Merchant Sales and Acquiring and the Group Country Manager/Country Managers on industry & regulatory initiatives and interchange management for the region.
• Manager – Merchant Services and Acquiring executes on the implementation of agreed merchant acceptance strategies that grow the penetration of electronic payments in this geography to drive the increase of Merchant Sales Volume (MSV) via implementing the new payment solution and building strong working relationships with client banks, key merchants and third party partners. The role is also responsible for understanding and communicating local market needs in order that the CEMEA Hub, Digital Team and Global Merchant Sales and Solutions organizations are able to effectively and efficiently define market specific strategies required to manage strategic and complex Acceptance issues.

Key Results Areas

• Support the execution of the merchant acceptance, merchant relations and partner strategy for the region to increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
• Drive acceptance of Visa payment solutions in the market, with a focus across various business segments, key among them top tier and marquee merchants
• Secure and close leading deals with Fintechs across the region to drive non traditional transformation of the payments landscape in the markets.
• Support the teams in negotiating large Strategic Partnerships with key clients and or partners to ensure that Strategic Imperatives are met.
• Develop strong market relationships with key Fintechs and Merchants meant to protect and grow Visa business and brand standing with these merchants
• Conduct quarterly business reviews with key Fintechs and Merchants with the aim of ensuring Visa relationship adds value to clients
• Develop and execute the fintech issuance, merchant acceptance, merchant relations and partner strategy for the region increase Visa MSV, market share, data processing revenues and create acquirer, merchant and consumer preference for Visa.
• Play a hands-on role in the deployment and go to market of a new mobile based technology solution.
• Development of new initiatives/solutions, implement marketing/usage initiatives targeting traditional and new merchant segments, both in physical world and virtual world, with a focus on mobile based acceptance solutions.
• Support local Client Sales and Digital Teams with their sales and enablement efforts. Maintain current knowledge of technologies, products, services, methods and applications and implement new approaches and practices as required.
• Maintain and build rapport with Digital and functional teams across Visa Inc. to exchange, learn and leverage best practices.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Qualifications:

• Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
• Established networks at decision making levels with a strong business-to- business sales track record.
• Years of Experience: A minimum of 5 years of success in progressive leadership positions in the Payments industry
• Education (required): Bachelor's degree or equivalent.

Technical

• Working knowledge of payments network and processing services
• Working knowledge of mobile technology
• Demonstrated, detailed knowledge of the full breadth of acceptance and other
• products and services offered by Visa
• Working knowledge of project management tools and application
• Microsoft office tools e.g. PowerPoint, Excel, Word etc
• Working knowledge of Visa systems (preferred)

Business

• Strong Sales and relationship management skills.
• Broad and multiple industry exposure.
• General finance and accounting knowledge and understanding.
• Strong influencing and negotiation skills
• Project management experience.
• Strong oral and written communication skills.
• Experience shaping and delivering defined strategies.
• Proven track record of driving growth and taking new products from
• conception to commercial launch.
• Executive presence.
• Global mind-set, desire and demonstrated ability to work cross-culturally.
• Exposure to emerging payment solutions (mobile wallets, mobile money
• ecosystems, agent banking, mobile money transfers)

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Job Description

• The Solutions Delivery team is responsible for identifying new opportunities that exist within the payment landscape, creating strategies that define Visa’s participation in those opportunities and delivering the capabilities required to enable and drive them. Within the team, the Solutions Delivery Manager will work with a diverse set of stakeholders to deliver Consumer Solutions (Core Product, Digital Product & Value-added services) to the clients. This role assumes Consumer Product ownership, development and execution of the strategy, managing the ecosystem readiness and performance, driving revenues in the market.

Responsibilities:

Strategic Leadership:

• Be the Solution delivery lead for all Consumer products, Digital product and Value-Added services for identified client in the market.
• Act as a thought leader, problem solver, and trusted advisor to the West Africa Product Solutions Delivery Lead representing the Cluster.
• Collaborate with internal cross-functional leads to drive strategic alignment and ensure the product roadmap supports all common initiatives and priorities.
• Execute and achieve OKRs set for the market.

Client Relationships & VAS Acceleration:

• Develop, maintain, and cultivate close relationships with decision-makers and key stakeholders of designated clients.
• Understand clients' business strategies, priorities, needs, and processes, presenting them with product ideas that can enhance their results.
• Develop individual designated clients’ product plans, with corresponding tactics and actions to achieve defined goals.
• Manage the VAS sales pipeline for the markets to ensure sales and revenue targets are achieved for West Africa.

Product Delivery & Project Management:

• Ensure all solutions are delivered on time, within scope and within budget.
• Measure and report project performance using appropriate systems, tools and techniques.
• Perform risk management to minimize project risks and adjust project constraints based on financial analysis.

Financial Accountability:

• Support in achieving the Product & Solutions Revenue and Cost targets for West Africa
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make necessary adjustments.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 5 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD)

Preferred Qualifications:

• 6 or more years of work experience with a Bachelor’s Degree or 4 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 8 years in related industry experience in retail banking or fintechs
• Relevant business or engineering related degree
• Exceptional project and program management skills with the ability to manage multiple activities with both internal and external stakeholders
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines