Latest Jobs at Rigo Microfinance Bank

Job Purpose

This role would require a hunger to chase and close new business from cold calls and inbound warm leads. You are expected to be ambitious to help us expand our clients. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Attending conferences, meetings, and industry events.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Build long-term relationships with new and existing customers.
• Identify new business opportunities - including new markets, growth areas, trends, customers, products and services.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Have a good understanding of the businesses' products or services and be able to advise others about them.
• Keep abreast of trends and changes in the business world.
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Self-improve continuously by way of experience and manager feedback
• Any other activity as assigned by the Head Of Business.

OTHER REQUIREMENTS:

Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.

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Key Job Responsibilities/Duties

• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
• Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
• Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
• Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
• Ensure compliance with Regulatory requirements relating to Banking Operations.
• Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
• Manage the Banking Operations Department (staff and budget).
• Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
• Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
• Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
• Credit Operations – Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments)
• whilst ensuring the identification and management of underlying operational risks.
• Special Product management. All specially designed product to address transfers of fund, Deposit and risk asset.
• Any other activity as may be assigned by the MD/CEO.

Technical Skills:

• Detailed knowledge of Banking procedures and policy principles at all levels.
• Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
• Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
• Extensive knowledge of Treasury Operations and Electronic Banking.
• Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
• Analytical and practical understanding of workflow, capacity planning / optimization and process implementation.
• Ability to recognize problems and apply Risk Management techniques to address them.
• Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
• Strong planning, organizational and time management abilities.
• Strong Leadership, team management, developing and mentoring.
• Metrics driven mindset.
• High level influencing and interpersonal skills.
• Relationship building, negotiation, problem solving and trouble shooting.
• Ability to multitask, cross knowledge of entire banking activities to work outside your comfort.
• Ability to proactively identify roles requiring attention.

MUST HAVE AN UNDERSTANDING OF BANKONE 

OTHER REQUIREMENTS:

Candidate MUST live in Ibeju-lekki environs. Specific locations include Ajah, Sangotedo, Awoyaya and Lakowe.