The Senior Associate must be able to develop relationships within and outside the firm that aid successful delivery of assignments.
Project Delivery & Management
- Business & Industry analysis
- Keeps abreast of industry issues (e.g. regulation, drivers, threats etc.), understands their relevance to assigned projects and forms an opinion on target/client business.
- Forms an opinion/point of view and articulates client’s issues/current state from available documentation e.g. strategy document, business plan, procedures manuals, organograms etc.
Data gathering and handling
- Able to scope and execute primary research using all relevant research providers
- Aware of key sources of data – where to find it, how to access it etc. – and able to identify/find new sources of data specific to a given project (incl. market sources and previous projects)
- Aware of alternative methods for data gathering e.g. interviewing to
- verify/supplement published market research
- Aware of all internal and external data sources and their limitations
- Able to synthesize key messages and trends and their implications for the client from large volumes of data (client/external)
- Sense-checks and validates research and work output with other data sources
- Presents data accurately and completely – “Right first time” approach
- Demonstrates ability to conduct qualitative and quantitative analyses
- Communicates effectively with team members – e.g. changes to hypotheses, data problems, new issues, timing
Financial analysis
- Understands drivers of revenues and profitability
- Understands key ratios – e.g. profitability margins
- Able to perform basic analysis of financial statements, business plans etc. to
- understand key organisational drivers, trends, plans etc.
Excel skills
- Can set up clear, easy to follow and fully sourced spreadsheets
- Data manipulation using simple formulae and techniques – e.g. vlookups, pivot tables
- Able to construct basic models
Process Analysis & Design skills
- Able to perform critical analysis of processes to identify gaps, redundancies,
- automation requirements and other improvement opportunities
- Able to map processes using basic process mapping tools e.g. Ms. Visio
- Able to document Standard Operating Procedures for key business areas highlighting KPIs, process inputs/outputs, key risks and mitigating controls
- Able to identify opportunities for process optimisation
- Strongly contributes to Client Team Meetings having the ability to present sections of findings internally
- Supports senior staff at meetings by having grasp of all data and findings – and framing opinions accordingly
Reporting
- Prepares concise, well written documents using appropriate business and technical language
- Uses clear simple slides – using appropriate graphics
- Understands the operations consulting environment and roles of various parties within it
- Displays effective time management, prioritizes issues appropriately and meets agreed timelines
- Appreciates the importance and principles of risk management and supports manager with basic risk management tasks (e.g. client and engagement acceptance procedures, draft engagement letter preparation etc.)
Business and team development
- Exhibits professional conduct at client meetings and on client location – e.g. appropriate language, dressing, interactions, etiquette
- Assists in proposal preparation & research, making an active effort to spend available time on Business Development activities
- Builds an internal network of contacts, e.g. business and community, cross-functional, cross-LoS and communicates relationships to appropriate partners or leaders
- Understands and can communicate broad range of services provided by PwC and begins to identify needs client may not recognize
- Communicates the importance of knowledge of roles and responsibilities and standards to team members
- Demonstrates importance of quality by reviewing work products of others and making necessary modifications
- Contributes to industry teams – e.g. presentations on past projects, sector research, keeps up to date with sector news, knowledge management etc.
- Contributes to wider team – e.g. Induction, buddying, peer group & social activities
Other
- Proactively defines and discusses development objectives onand off-projects
- Demonstrates ability to work across various sectors
- Asks for upward and downward feedback in a timely manner, takes feedback on-board positively and takes action to address areas for growth and improvement
- Provides constructive and honest upward (and where appropriate, downward)
- feedback in a timely manner
- Understands risk management procedures and implements them in day to day work.
- Able to create drafts/handle key risk management procedures (e.g. engagement letters).
- Assists manager in filing & ordering documentation/work papers (both hard copy and electronic) during projects and takes responsibility/active role in project close-down and archiving process
- Keeps up to date with current business events and issues – e.g. economic trends, sector news
- Basic understanding of Operations service offerings and how they fit into the wider firm’s offering
Requirements
Education:
- First Degree in relevant field
- MBA/MSc (with business/accounting/finance/operations orientation) is desirable
- ACCA or other accredited accounting qualification is desirable
- PMP or other project management certification is desirable
- Lean/Six-Sigma/ISO or other business process/quality-related certification is desirable
Job Experience:
- Minimum of 3 years’ experience in Operations consulting in a professional services environment or 1 year relevant experience in a large/global organization
- Experience outside market of operation will be an added advantage
- Experience in building and maintaining strong relations with senior level clients and key industry contacts
- Demonstrated experience in any of the following knowledge areas:
Operations optimisation
- Operating model design
- Process analysis and design
- Supply chain optimisation (covering Procurement, Logistics, Inventory Management etc.)
- Cost management
- Financial analysis
- Project/Programme Management
- Demonstrated leadership skills and experience leading projects and diverse teams
- Strong analytical and problem solving capabilities.
Job Knowledge Requirements:
- Demonstrates comprehensive knowledge of one of the following industries – Financial Services,
- Financial Technology, Consumer Markets, Government Agencies, Telecommunications, Energy
- Working knowledge and understanding of compliance and risk review procedures, business processes and internal controls
Job Related Skills and Competencies:
- Flexibility in your approach to meeting goals as team lead
- Ability to communicate clearly with colleagues and senior clients
- A proven track record of establishing and maintaining strong relationships
- A proactive approach to problem solving, delivering results and meeting client expectations
- Strong technical depth
- Project management skills – ability to manage multiple projects
- Understand and live the PwC values
- Demonstrable creativity and innovation
- Presentation, communication and facilitation skills
- Adapting and responding to change
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Job Description & Summary
As a Cybersecurity Senior Manager at PwC, you will play a critical role in advising and guiding clients in addressing their cybersecurity challenges and ensuring the protection of their digital assets.
You will work with a team of professionals to design, implement, and manage cybersecurity solutions and strategies that align with our clients' business objectives.
Successful candidates will be responsible for applying relevant approaches and related tools and methodologies in the design, conduct, and management of Cyber engagements while providing leadership and/or support to team members.
The candidate would also be involved in business development activities, contributing to the growth and success of the cybersecurity practice.
Key Responsibilities:
Qualifications:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. Advanced degrees or certifications (e.g., CISSP, CISM, CISA, ISO 27001 LA/LI) are a plus.
- Minimum of 6 years of experience in cybersecurity, including a background in areas such as network security, application security, risk management, or compliance.
- Strong business development and Sales experience with closing long term, complex opportunities.
- Excellent communication and presentation skills.
- Demonstrated ability to engage and build relationships with clients.
- In-depth knowledge of cybersecurity technologies, tools, and best practices.
- A proactive and adaptable approach to problem-solving in a dynamic and ever-changing cybersecurity landscape.
- Legal authorization to work in the specified location
- Prior experience in a consulting firm would be an added advantage.
Technical Requirements:
- Mastery of Diverse Operating Systems: Proficiency in navigating and managing a range of operating systems, with a focus on Windows, Linux, and Unix, ensuring a comprehensive understanding of various client environments.
- Hands-On Cybersecurity Testing: Demonstrated expertise in conducting Vulnerability Assessments and Penetration Tests to identify and mitigate potential security risks, in alignment with PwC's commitment to safeguarding client data and assets.
- Compliance and Standards Implementation: Familiarity with implementing industry-leading security standards and practices, such as ISO 27001, PCI DSS, and ISO 22301, is essential for ensuring regulatory compliance and adhering to PwC's commitment to excellence.
- Security Vulnerability Expertise: An in-depth understanding of security vulnerabilities within common operating systems, network devices, and web applications is vital for facilitating robust security solutions and prompt remediation.
- Network and Systems Proficiency: Proficiency in creating and interpreting information systems and networking diagrams is essential for effective communication and collaboration with PwC's technical teams and clients.
- Security Assessment Tool Knowledge: A practical knowledge of security assessment tools, alongside their effective utilization, is pivotal for identifying and mitigating security threats while aligning with PwC's advanced cybersecurity practices.
- Security Strategy and Transformation: Previous experience with Security architecture and Cyber strategy and transformation is highly valuable, aligning with PwC's comprehensive approach to cybersecurity solutions.
- Advanced MS Office Skills: Advanced proficiency in MS Office tools, including Excel, Word, and PowerPoint, is necessary for crafting effective reports, recommendations, and communication.
- Project Management Expertise: A solid grasp of project management methodologies is crucial for the efficient execution of cybersecurity initiatives, ensuring they are completed on time and within budget.
- Cognate Experience: Practical experience in one or more of the following areas, including vulnerability assessment and penetration testing, implementation of security standards, security operations, network monitoring, incident response, incident investigation, email security, security analytics, and deployment or management of security tools such as SIEM, NAC, DAM, WAF, NGFW, UTM, etc., is highly advantageous
Leadership / Behavioral Capabilities
- Living our Purpose – Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
- Influence – Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
- Performance drive – Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
- Business Development – Ability to drive services in the marketing and meet client/market demands.
- Strategic direction – Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
- Talent development – Develops high-performing people and teams through challenging and meaningful opportunities.
- Competitive Edge – Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
- Inspirational Leadership – Establishes a strong leadership brand and inspires followership through passion, integrity, and appreciation of others.
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Manager Role Description
Making the project happen – the Manager is the centre of any project, playing a lead role in structuring the output and directing the research of the team, while providing ongoing coaching and hand-holding. Managers are expected to make strong contribution to the development of the wider practice through thought-leadership, pitches, recruitment, etc.
Project Delivery & Management
Business & Industry analysis
- Identifies issues, drawing on experience from previous projects
- Quickly draws out relevant industry trends affecting the assignment
- Forms an opinion/point of view and articulates clients’ issues/current state from available documentation e.g. strategy document, business plan, procedures manuals, organogram etc.
Assesses and proactively suggests the allocation of key responsibilities to team members as well as suggests staffing changes so that the team has the capability, competence and time to perform the engagement/project in accordance with standards.
- Takes development objectives of Assistant Consultants/Consultants into consideration
- Displays effective time management, prioritizes issues appropriately and meets agreed timelines
- Takes responsibility for the quality of the team’s work products
- Addresses the client’s needs within the agreed work scope
- Manages both internal (PwC) and external (Client) stakeholders
Coaches junior staff taking development needs into consideration – able to articulate to team how their work contributes to meeting project objectives
- Plays a key role in initial hypothesis generation – e.g. via root cause analysis techniques
- Continuously sense-checks and updates team hypotheses
Data gathering and handling
- Oversees data gathering process on projects
- Challenges team on completeness/appropriateness/accuracy of gathered data
- Identifies key internal data requirements and articulates robust/exhaustive information requests
- Sense-checks research and output with other data sources
Financial analysis
- Ability to perform historical analysis – understanding of key business drivers
- Ability to understand and discuss in detail, financial trends & projections with the client and more senior team members
- Communicates with impact and confidence, identifying key issues and articulating actions
- Communicates effectively with team members – e.g. changes to hypotheses, data problems, new issues, timing
- Coordinates Client/ Team Meetings
- Supports senior staff at meetings with management or the client by having a grasp of all data and findings presenting parts of findings – i.e. relevant sections, complex analyses
- Contributes to the development of new methodologies or approaches to address client or PwC’s needs
Reporting / Output
- Prepares or coordinates the preparation of complex written documents and presentations.
- Basic grasp of report writing principles – structures argument and sections appropriately
- Effective presentation of subject matters/issues using charts, tables and graphics
- Demonstrates the ability to communicate a value proposition; issue, action, impact
- Demonstrates the ability to modify the content and delivery of communications depending on audience
- Takes responsibility for creating a sensible reporting structure and managing reporting flow
- Takes responsibility for team’s work output and ensures content is ‘client-ready’ and addresses the project objectives
- Monitors project costs on an ongoing basis and keeps senior staff informed of progress / deviations
- Understands and is up-to-date with strategy environment, latest thinking and roles of various parties within it
- Able to handle key risk management procedures (e.g. client and engagement acceptance procedures, engagement letter preparation etc.)
Business and team development
- Spends available time on Business Development activities e.g. pitches, thought leadership, sector development
- Sets positive example by providing timely, meaningful verbal and written feedback. Coaches others formally & informally on providing meaningful feedback.
- Contributes to Learning & Education design activity and/or instructs at training events.
Others
- Takes responsibility/plays an active role in project set-up and administration – e.g. knowledge management files, job codes etc.
- Demonstrates ability to work across various sectors
- Provides constructive and honest upward (and where appropriate, downward) feedback in a timely manner
- Maintains a focus on project economics – e.g. utilization, recovery, collections, etc. – and recommends opportunities for improved efficiency
Preferred skills
Excel skills
- Able to manipulate and analyse data on Ms Excel
- Able to utilize complex Ms Excel functionalities for analysis e.g. macros
- Able to coach more junior staff on advanced analysis techniques
Process Analysis & Design skills
- Able to perform critical analysis of processes to identify gaps, redundancies, automation requirements and other improvement opportunities
- Able to map processes using basic process mapping tools e.g. Ms Visio
- Able to document and review Standard Operating Procedures for key business areas highlighting KPIs, process inputs/outputs, key risks and mitigating controls
Interviewing skills
- Performs more in-depth and difficult interviews e.g. with client senior management, potential clients etc.
- Designs and manages interview programme
- Extracts key messages and implications from interviews
Requirements
- First Degree in relevant field
- MBA/MSc (with business/accounting/finance orientation) is desirable
- ACCA or other accredited accounting qualification is desirable
- PMP or other project management certification is desirable
- Lean/Six-Sigma/ISO or other business process/quality-related certification is desirable
Job Experience
- Minimum of 6 years’ experience in Operations consulting in a professional services environment or 2 years’ relevant experience in a large/global organization
- Experience outside market of operation will be an added advantage
- Experience in building and maintaining strong relations with senior level clients and key industry contacts
- Demonstrated leadership skills and experience leading projects and diverse teams
- Strong analytical and problem solving capabilities.
- Demonstrated experience in any of the following knowledge areas:
- Operations optimisation
- Operating model design
- Process analysis and design
- Supply chain optimisation (covering Procurement, Logistics, Inventory Management etc.)
- Cost management
- Financial analysis
- Project/Programme Management
Job Knowledge Requirements
- Demonstrates comprehensive knowledge of one of the following industries – Financial Services, Financial Technology, Consumer Markets, Government Agencies, Telecommunications, Energy
- Working knowledge and understanding of compliance and risk review procedures, business processes and internal controls
Job Related Skills and Competencies:
- Flexibility in your approach to meeting goals as team manager
- Ability to communicate clearly with colleagues and senior clients
- A proven track record of establishing and maintaining strong relationships
- A proactive approach to problem solving, delivering results and meeting client expectations
- Strong technical depth
- Project management skills – ability to manage multiple and complex projects
- Understand and live the PwC values
- Demonstrable creativity and innovation
- Presentation, communication and facilitation skills
- Adapting and responding to change
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