Latest Jobs at Petcare Animal Hospital

Job Description

• Are you passionate about pets and customer service?
• Join our dynamic team at Petcare Animal Hospital as a Client Service Officer and help us provide exceptional care for our clients and their furry companions!

Key Responsibilities

• Serve as the first point of contact for clients, both in person and over the phone.
• Schedule appointments, manage bookings, and maintain accurate client records.
• Handle inquiries about hospital services, treatments, and products.
• Process payments, issue receipts, and ensure proper documentation.
• Assist with client registration and onboarding of new patients.
• Provide a welcoming and friendly environment for clients and their pets.
• Address client concerns and escalate issues when necessary.
• Collaborate with veterinary and administrative staff to ensure smooth operations.

Qualifications & Skills

• Minimum of an HND or Bachelor's degree in a related field.
• Strong communication and interpersonal skills.
• Customer service experience (preferably in a veterinary or healthcare setting).
• Ability to multitask and work in a fast-paced environment.
• Proficiency in computer applications (e.g., Microsoft Office).
• Passion for pets and a basic understanding of animal care an advantages.
• Female, preferably for gender balance.

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Position Summary

• The Practice Manager is responsible for the day-to-day operations of Petcare Animal Hospital. This leadership role ensures smooth functioning across all departments, supports the medical team, oversees client relations, manages staff performance, and contributes to strategic planning. 
• The Practice Manager plays a key role in maintaining operational excellence and a culture of care and professionalism.

Key Responsibilities
Operations Management:

• Oversee daily administrative and clinical operations to ensure seamless service delivery.
• Develop and implement standard operating procedures (SOPs) in line with best veterinary practices.
• Manage inventory, facility maintenance, and vendor relations.

Team Leadership & HR Management:

• Supervise, mentor, and evaluate support staff and front desk personnel.
• Coordinate recruitment, onboarding, training, and scheduling of staff.
• Promote a positive and collaborative work environment with a strong focus on professional growth and staff well-being.

Client Experience & Communication:

• Ensure high-quality customer service and timely resolution of client concerns.
• Supervise the reception team to ensure appointments, follow-ups, and communication are handled efficiently.
• Implement systems to gather and respond to client feedback.

Financial Oversight:

• Assist in budgeting, financial planning, and reporting.
• Monitor expenses, manage payroll, and support billing accuracy.
• Track performance metrics and generate monthly reports for the Medical Director.

Compliance & Quality Assurance:

• Ensure adherence to all relevant regulatory, health, and safety standards.
• Monitor and update medical records and documentation practices.
• Maintain confidentiality of client and patient information at all times.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Healthcare Management, or related field (preferred).
• Minimum 3 years of experience in a management or supervisory role, preferably in a veterinary or healthcare setting.
• Strong leadership, organizational, and communication skills.
• Passion for animal care and a commitment to providing excellent client service.

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Description

• Are you a skilled and detail-oriented Laboratory Scientist / Technician with a passion for animal health?
• Join the dedicated team at Petcare Animal Hospital and play a vital role in delivering accurate and timely diagnostics for our furry patients.

Key Responsibilities

• Perform laboratory tests, including hematology, microbiology, parasitology, and biochemistry, for animal patients.
• Collect, handle, and analyze biological samples following proper protocols.
• Maintain and calibrate laboratory equipment to ensure accurate results.
• Record and document test results and prepare reports for veterinarians.
• Assist in maintaining a clean and organized laboratory environment.
• Follow safety protocols and ensure compliance with laboratory standards.
• Collaborate with the veterinary team to provide diagnostic support.

Qualifications & Skills

• Minimum of a Degree or Diploma in Medical Laboratory Science or a related field.
• Current certification or license from a recognized laboratory regulatory body.
• Experience in veterinary diagnostics is an advantage.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to work independently.
• Familiarity with laboratory equipment and diagnostic tools.
• Passion for animal health and well

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Job Description

• Petcare Animal Hospital is seeking a skilled and creative Marketing Officer to join our team. 
• The ideal candidate will be responsible for developing and executing marketing strategies to enhance the hospital's visibility, engage with clients, and drive growth.

Responsibilities

• Create and implement marketing campaigns across various channels (social media, print, etc.)
• Manage content creation, including social media posts, blogs, and promotional materials Build and maintain relationships with clients and partners to promote the hospital's services
• Analyze marketing data to measure effectiveness and adjust strategies accordingly

Requirements

• Previous experience in marketing, preferably in the healthcare or veterinary industry
• Strong communication and organizational skills
• Familiarity with digital marketing tools and platforms
• A passion for animal care is a plus.

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Job Summary

• We are looking for compassionate, skilled, and detail-oriented Animal Groomers to join our grooming team. 
• The ideal candidate will have experience working with dogs and cats of various breeds and sizes, and possess a deep passion for animal welfare. 
• As an Animal Groomer at Petcare Animal Hospital, you will provide professional grooming services including bathing, hair trimming, nail clipping, ear cleaning, and more - ensuring every pet receives gentle, high-quality care.

Key Responsibilities

• Perform grooming services such as bathing, brushing, trimming, shaving, nail trimming, and ear cleaning
• Handle pets with kindness, care, and patience to ensure a stress-free grooming experience
• Communicate effectively with pet owners to understand grooming preferences and special care requirements
• Monitor pets for signs of skin issues, infections, or abnormalities and report concerns to veterinary staff
• Maintain cleanliness and sanitation of grooming tools, equipment, and the grooming area
• Keep detailed grooming records for each pet, including services rendered and behavior notes
• Ensure adherence to all safety and hygiene protocols
• Work closely with veterinary staff and other departments to ensure coordinated pet care
• Comfort pets with gentle restraint techniques when necessary.

Requirements

• Candidates should possess relevant qualifications with experience in a related field.