Latest Jobs at Parcelhero

About the Role

• ParcelHero seeks a Performance Marketing Manager to drive significant growth and optimize our marketing budget across paid digital channels for both our price comparison site and ParcelHero Pro. This hands-on role will lead our SEM and SEO strategy, oversee paid media campaigns, and collaborate with cross-functional teams to implement innovative growth initiatives. The priority is to drive a higher volume of inbound leads and user acquisition that ultimately convert to customers and revenue for ParcelHero.

What will you be doing?

• Strategy and Execution: Develop and execute a comprehensive performance marketing strategy, including SEM, SEO and other paid media channels (e.g., Google Ads, social media advertising, display advertising).
• Channel Optimization: Continuously optimize marketing channels to maximize ROI, focusing on user acquisition, activation, engagement, and retention for both B2C and B2B audiences.
• Cross-Functional Collaboration: Partner with Product Marketing, Sales, Operations, Analytics, and Creative teams to align marketing efforts and drive business growth for both the ParcelHero price comparison platform and ParcelHero Pro.
• Data-Driven Decision Making: Leverage analytics tools (e.g., Google Analytics, Google Tag Manager) to track performance metrics, identify trends, and inform data-driven decisions across all performance marketing activities.
• Budget Management: Manage and optimize the marketing budget to ensure efficient allocation of resources across all paid channels.

What are we looking for?

• Demand Generation / Paid Media: Demonstrated track record in performance marketing acquisition marketing, both B2C and B2B, including experience managing a significant budget across paid channels such as, Google, Microsoft, Meta, X, TikTok, Reddit, Quora, Shopify, YouTube, StackAdapt, etc.
• Budget Development, Lead Forecasting: Experience in shaping the planning and execution of multiple, complex marketing programs, integrated digital marketing campaigns, experimentation, and ROI monitoring.
• Analytics: Deep analytics background and a high degree of proficiency with data tools with the ability to synthesize, analyze, and interpret data (including KPI reports) and translate them into actionable steps.
• Industry Experience: Experience working with consumer and B2B brands, ideally with exposure to the e-commerce or logistics sectors. Experience with a price comparison website or a shipping platform is a plus.
• Feedback Management: Comfortable providing creative feedback and managing feedback processes related to ad creatives and landing pages.
• Leadership Presence: Strong leadership presence, capable of creating buy-in across an interdisciplinary talent set.
• Workflow Optimization: Solid experience applying workflow tools and management systems to optimize resource productivity, deliver work on time, anticipate plan changes and adjustments, and proactively seek stakeholder input to align expectations.
• Advertising Knowledge: Well-versed in all advertising mediums and their appropriate usage, including social media, display, SEM, SEO and mobile channels.
• Data-Driven Insights: Leverage research, analytics, and brand insights to optimize and improve campaign performance.
• Business Acumen: Demonstrated experience building personal knowledge of the parcel delivery and e-commerce landscape.
• Organisational Skills: Thrives in a fast-paced, remote-first growth environment, is highly organized, detail-oriented, and can multitask effectively.

Requirements

• Highly fluent in English, both written and spoken.
• Direct responsibility for an SEM budget exceeding GBP £3 Million PA.
• 5+ years of experience in performance marketing, with a proven track record of driving growth and ROI in both B2C and B2B contexts.
• Technical Skills: Expert proficiency in Google Ads, Microsoft Ads, Meta Ads, Reddit Ads, Quora Ads, X Ads, TikTok Ads, YouTube Ads, CTV/OTT Ads, Remarketing / Retargeting Ads, Shopify Ads, Google Analytics, Google Tag Manager, and other relevant marketing tools such as CRM and marketing automation platforms like Salesforce &/or HubSpot.
• Experience with A/B testing, conversion rate optimization, and leveraging testing platforms.
• Excellent communication and organization skills in a remote setting.
• Proficiency in Google Workspace suite, particularly Excel or Google Sheets.
• Experience with project management or workload management systems.
• Bachelor's Degree in Marketing, Business, or a related field.

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About the Role

ParcelHero is seeking a strategic and process-oriented Revenue Operations Manager to support our Sales and Marketing teams. This critical role will be responsible for optimizing operations across both departments, enabling our customer-facing teams with the systems, data, and processes they need to drive lead generation, sales conversions, customer retention, expansion, and overall satisfaction. This person will be deeply embedded in day-to-day team workflows while maintaining a RevOps lens across people, process, and platform. The ideal candidate is a Salesforce expert, deeply analytical, and comfortable leading cross-functional initiatives that improve efficiency, visibility, and ultimately drive revenue growth.

What will you be doing?

• Systems & Tools Management: Own and manage the Salesforce setup and optimization for both Sales and Marketing teams, including page layouts, custom objects, fields, flows, validation rules, processes, and reporting.
• Marketing Technology Stack Ownership: Manage and optimize ParcelHero's entire marketing technology stack, ensuring seamless integration and optimal performance of all tools, with a primary focus on Hubspot.
• HubSpot & Salesforce Expertise: Serve as the primary administrator and expert for both Salesforce and Hubspot. Develop and implement strategies to maximize the capabilities of both platforms in alignment with our revenue goals. Ensure seamless integration between Hubspot and Salesforce.
• Marketing Automation: Design, implement, and manage automated workflows in Hubspot and Salesforce to streamline marketing processes, improve lead nurturing, and increase efficiency.
• Email Marketing Automation: Manage and optimize all email marketing automation efforts within Hubspot, including lead nurturing flows to guide prospects through the buyer's journey and post-sale customer engagement.
• Sales Process Optimization: Build, document, and maintain key sales processes (e.g., lead routing, opportunity management, forecasting). Partner with Sales leadership to continuously refine sales journey operations.
• Data Management & Analytics: Own all Sales and Marketing data, ensuring data integrity, accuracy, and compliance across systems. Develop and maintain comprehensive reporting dashboards to track key performance indicators, including leads, MQLs, SQLs, conversion rates, customer retention, expansion, and onboarding progress. Analyze data to identify trends, provide actionable insights, and inform both Sales and Marketing strategies.
• Lead Forecasting: Develop and maintain accurate lead forecasting models to predict future lead generation and revenue performance. Collaborate with Sales and Marketing leadership to align forecasting with business objectives.
• Website Management Support: Collaborate with the Website Development team to ensure optimal website performance, user experience, and lead capture capabilities.
• Process Design & Optimization: Create scalable processes that support company growth and improve team efficiency across both Sales and Marketing functions. Identify opportunities to improve workflows and automate repetitive tasks across tools.
• Serve as Primary Liaison: Act as the primary liaison between Revenue Operations, IT, and Sales/Marketing teams on tooling needs and integrations.
• Cross-Functional Collaboration: Work closely with GTM leadership (Sales, Marketing), Product, Customer Success, and Finance teams to align on strategy and enablement initiatives. Support internal training and change management on systems and processes.
• Budget Management Support: Assist in the management and optimization of the Sales and Marketing technology budgets.

What are we looking for?

• Salesforce Mastery: Deep understanding of Salesforce CRM, with a proven track record of administration, configuration, and customization. Salesforce Administrator certification is highly preferred.
• HubSpot Expertise: Strong working knowledge of Hubspot marketing automation platform, including workflows, lists, segmentation, lead scoring, email marketing tools, and reporting. HubSpot certifications are a plus.
• Revenue Operations Experience: 3–5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations, with a strong understanding of both Sales and Marketing processes.
• Automation Expertise: Proven experience building and managing automated workflows in marketing automation platforms (Hubspot, Salesforce) to streamline processes and improve efficiency.
• Analytical Acumen: Strong analytical skills with the ability to collect, analyze, and interpret complex data from various systems to identify trends, extract insights, and inform data-driven decisions for both Sales and Marketing. Advanced Excel/Sheets skills are essential; proficiency with BI tools is a plus.
• Project Management Skills: Excellent project management skills with the ability to manage multiple initiatives simultaneously and drive them to completion.
• Communication & Collaboration Skills: Excellent written and verbal communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Process-Oriented Mindset: A strong process-oriented mindset with a passion for continuous improvement and the ability to identify and implement scalable solutions.
• Technical Proficiency: A solid understanding of marketing technologies, sales technologies, and data integration.

Requirements

• Highly fluent in English, both written and spoken.
• Bachelor's Degree required. Degrees in Business, Marketing, Finance, or another related field.
• 5+ years of experience in a Revenue Operations, Marketing Operations, or Sales Operations role with a focus on Salesforce administration and marketing automation.
• Salesforce Administrator certification is required. Additional Salesforce certifications are a plus.
• Deep expertise in Hubspot marketing automation platform.
• Proven track record of successfully managing and optimizing Sales and Marketing technology stacks.
• Strong understanding of B2B marketing and sales dynamics, bonus points if you have experience in the e-commerce or logistics industry.
• Experience with A/B testing and data-driven decision-making.
• Excellent project management, stakeholder communication, and documentation skills.
• A continuous improvement mindset — always seeking ways to streamline, simplify, and scale.
• Proficiency in Google Workspace suite (Gmail, Docs, Sheets, Slides, etc.).