Latest Jobs at OluDidIt

Ref: 1102
Employment Type: Full-time

Job Summary

• We are looking to hire a customer representative to manage customer queries and complaints.
• Your duties include to take customers request and accurately process orders, modifications, and escalate complaints across a number of communication channels.
• To excel in this position, you should be energetic, intuitive, and you must also be able to attend to clients in a calm and professional manner and deliver effective strategies to generate results.

Roles and Responsibilities

• Responding promptly to customer inquiries.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Knowing our products inside and out so that you can answer questions adequately.
• Keeping detailed and adequate records of customer interactions, transactions, comments, and complaints
• Handling customer complaints by providing appropriate solutions and alternatives, and then following up to ensure resolution
• Assistance with the placement of orders,
• Cooperation with in-house team to ascertain proper customer service is being delivered
• Answering incoming calls regarding service questions, products, billing issues, and general client concerns
• Regular update and maintenance of customer’s account
• Providing feedback on the efficiency of the customer service process and engagement activities to line manager.
• The resolution, prioritizing, and researching customer issues in a timely and accurate manner.

Job Requirements

• Excellent written and verbal communication skills to interact with customers effectively.
• Ability to remain calm regardless of customer’s disposition.
• Experience as a Client Service/ Customer Representative.
• Ability to prioritize duties and perform multiple tasks simultaneously.
• Time Management and organizational skills.
• Good computer skills.

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Ref: 1103

Employment Type: Full-time

Job Summary

• We are looking for an experienced Profit Manager to lead the creation of new business /profit opportunities in the market and equally promote and deepen existing products and services.
• The successful candidate will be responsible for driving new business ideas for profit, and sustaining existing products and services.

Roles and Responsibilities

• Planning and overseeing new business initiatives.
• Contacting potential clients to establish rapport and arrange meetings.
• Develop proposals, concept documents and teasers for new business opportunities
• Developing quotes and proposals for clients.
• Develop Business Plans and coordinate the Company’s expansion and growth Plan
• Develop and implement a marketing plan for the Company’s existing products and services
• Understand and anticipate clients and market needs and prepare appropriate strategies to win leads
• Prepare and maintain accurate sales forecasts and reporting to meet the monthly, quarterly and annual target
• Prepare sales materials, presentations, and demonstrations for key prospects and clients
• Communicate the result of periodic performance review promptly and develop an action plan to ensure recommended changes are implemented.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Tracking all activities related to new business opportunities

Job Requirements

• A recognized Bachelor's Degree in Business, Marketing, Economics or Social Sciences is required
• Experience in sales, marketing, or related field will be an added advantage
• 4-6 years’ experience managing products, developing programs, leading profit, managing key accounts, planning strategy, and general management.
• Strong communication skills and IT fluency.
• Ability to manage multiple projects and multi-task.
• The ability to work with various levels of stakeholders within and outside the organization
• Detail-oriented and analytical with excellent communication, organization and problem-solving skills.

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Ref: 1101
Employment Type: Full-time

Job Summary

• We are looking to hire a Graphics Designer to join their team. You will be designing a wide variety of content across digital and offline media. You will also ensure projects are completed with high quality and on schedule, establish creative direction for the company, prioritize and manage multiple projects within design specifications and budget.
• To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Roles and Responsibilities

• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Coordinating with team, web designers, printers, and colleagues when required.
• Contributing to team efforts by accomplishing tasks as needed.
• Communicating with line manager about layout and design.
• Creating a wide range of graphics and layouts for product illustrations, logos, designs and websites.
• Reviewing final layouts and suggesting improvements when necessary.

Job Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields
• At least 3 years experience as a graphic designer with vast knowledge in social media marketing, website design, and multimedia design.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
• Must always ensure a keen eye for visual composition, aesthetics and details when creating.
• Practical time management skills and the ability to meet deadlines.
• Able to give and receive constructive criticism.